Modification History
Not Applicable
Unit Descriptor
Unit Descriptor |
This unit involves the skills and knowledge required to lead and facilitate work teams, including participating and providing leadership in team planning, developing team commitment and cooperation, managing and developing team performance, and participating in and facilitating the work of work teams/groups. Licensing, legislative, regulatory or certification requirements are applicable to this unit. |
Application of the Unit
Application of the Unit |
Work is performed under minimum supervision with general guidance on progress and outcomes of work. It involves discretion and judgement for self and others in the facilitation of work teams or groups. A range of opportunities may be used to develop the workplace and to support the development of work systems and innovative strategies to deal with contingencies and to encourage the achievement of the organisations' goals and key performance objectives. Work involves responsibility for facilitating and encouraging the work of work teams/groups and the provision of leadership to others in the establishment and achievement of team objectives. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Participate in team planning |
1.1 The team establishes clearly defined goals, purpose, roles, responsibilities and accountabilities within the organisation's goals and objectives 1.2 The team performance plan contributes to the organisation's business plan, policies and practices 1.3 The team agrees to processes to monitor and adjust its performance within the organisation's continuous improvement policies 1.4 The team includes in its plans ways in which it can benefit from the diversity of its membership |
2 Develop team commitment and cooperation |
2.1 The team uses open communication processes to obtain and share information 2.2 The team encourages and exploits innovation and initiative 2.3 Support is provided to the team to develop mutual concern and camaraderie |
3 Manage and develop team performance |
3.1 The team is supported in making decisions within agreed roles and responsibilities 3.2 The results achieved by the team contribute positively to the organisation's business plans 3.3 Team and individual competencies are monitored regularly to confirm that the team is able to achieve goals 3.4 Mentoring and coaching supports team members to enhance personal and collective knowledge and skills 3.5 Delegates' performance is monitored to confirm that they have completed the relevant delegation(s)/assignment(s) |
4 Encourage and facilitate the work of teams |
4.1 Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes 4.2 Individuals and teams are actively encouraged to take individual and joint responsibility for actions 4.3 The team receives support to identify and resolve problems which impede performance |
Required Skills and Knowledge
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge : |
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Required skills : |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Method of assessment |
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
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The workplace environment may involve twenty-four hour operation and may include: |
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Services, products, risks, work systems and requirements may: |
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Operations involve: |
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Teams may be: |
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Team membership may be: |
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Team members/leaders may include: |
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Consultative processes may involve: |
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Communications systems may involve: |
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Depending on the type of organisation concerned and the local terminology used, workplace plans/procedures may include: |
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Information/documentation may include: |
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Applicable regulations and legislation may include: |
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Unit Sector(s)
Not Applicable
Competency Field
Competency Field |
G - Teamwork |