Unit of competency details

Unit Descriptor 

This unit involves the skills and knowledge required to apply accident emergency procedures, including responding to an incident, controlling and assisting at an accident or emergency site, finalising accident-emergency processes, and completing records, reports and other required documentation in accordance with regulatory requirements and workplace procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Application of the Unit 

Work must be carried out in accordance with OH&S codes/regulations and workplace requirements.

Work is performed under limited supervision. It involves the application of regulatory requirements and workplace procedures when responding to accident/emergencies in the workplace.

Employability Skills 

This unit contains employability skills.

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

1 Respond to the incident 

1.1 Response to the incident or accident is in accordance with workplace emergency procedures and relevant regulatory requirements

1.2 Details of the cause(s) and effects of the incident are identified and reported

1.3 Assistance requirements for accidents and emergencies are clarified and reported immediately to the appropriate parties

1.4 Requests for assistance are made to relevant personnel and emergency services

2 Control and assist at accident or emergency site 

2.1 Site is controlled and protected until the arrival of authorised personnel

2.2 Assistance is provided to injured persons, within the limitations of duty of care and workplace procedures

2.3 Relevant authorities at the site are cooperated with and assisted within workplace policies

3 Finalise accident  - emergency process and complete records 

3.1 Relevant information is exchanged in accordance with state/territory law and workplace procedures

3.2 Documentation and reports are completed and processed in accordance with workplace and relevant regulatory requirements

REQUIRED KNOWLEDGE AND SKILLS 

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge :

• Relevant regulatory and code requirements applicable in accident/emergency situations

• Relevant OH&S and environmental protection policies and procedures

• Workplace procedures for accident-emergency response

• Workplace emergency, fire and accident procedures

• Site layout

• Focus of operation of work systems, equipment or management, site and organisational operating and emergency procedures

• Typical problems that can occur during a safety incident, accident or emergency and related action that can be taken

Required skills :

• Communicate effectively with others when responding to an accident or an emergency

• Read and interpret instructions, procedures and information relevant to a response to an accident or an emergency

• Interpret and follow operational instructions and prioritise work

• Negotiate and resolve issues when responding to an accident or an emergency

• Complete documentation related to a response to an accident or an emergency

• Operate electronic communication equipment to required protocol

• Work collaboratively with others when responding to an accident or an emergency

• Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

• Promptly report and/or rectify any identified problems, faults or malfunctions in accordance with regulatory requirements and workplace procedures

• Implement contingency plans for unplanned events that may occur when responding to an accident or an emergency

• Analyse the working environment in order to identify hazards, assess safety risks and design and implement appropriate OH&S control procedures

• Apply precautions and required action to minimise, control or eliminate hazards that may exist when responding to an accident or an emergency

• Monitor work activities in terms of planned schedule

• Modify activities depending on differing operational contingencies, risk situations and environments

• Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

• Select and appropriately apply technology, information systems and policies during a safety incident, accident or emergency

• Operate and adapt to differences in equipment in accordance with standard operating procedures

• Select and use required personal protective equipment conforming to industry and OH&S standards

EVIDENCE GUIDE 

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

• The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

• the underpinning knowledge and skills
• relevant legislation and workplace procedures
• other relevant aspects of the range statement

Context of and specific resources for assessment 

• Performance is demonstrated consistently over a period of time and in a suitable range of contexts
• Resources for assessment include:

• a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
• access to an appropriate range of relevant operational situations in the workplace

• In both real and simulated environments, access is required to:

• relevant and appropriate materials and equipment, and
• applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment 

• Assessment of this unit must be undertaken by a registered training organisation
• As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
• Practical assessment must occur:

• through activities in an appropriately simulated environment at the registered training organisation, and/or
• in an appropriate range of situations in the workplace

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted:

• in a range of work environments
• by day or night

Customers may be:

• internal or external

Workplaces may comprise:

• large, medium or small worksites

Work may be conducted in:

• limited or restricted spaces
• exposed conditions
• controlled or open environments
• even or uneven surfaces
• wet or dry surfaces

Workplace hazards may include but are not restricted to:

• moving heavy loads in an unsafe work environment
• unsecured machinery, components or repaired equipment
• slippery floors
• welding equipment
• sharp tools and implements
• power tools
• moving and rotating machinery
• flammable liquids, vapours and fuel
• faulty machinery equipment handling equipment and lifting gear
• using equipment beyond safe working limits
• poor housekeeping procedures
• non-compliance with safe working procedures
• electrical wiring and systems, including exposed electrical circuits
• working at heights and in confined spaces
• toxic gases and substances
• chemicals and other harmful substances
• damaged goods, pallets and containers
• dangerous/hazardous goods

Consultative processes may involve:

• OH&S specialists
• trainers
• other employees and supervisors
• management
• union representatives
• manufacturers representatives
• supplier representatives
• customers/clients
• other maintenance, professional or technical staff

Depending on the type of organisation concerned and the local terminology used, workplace plans/procedures may include:

• company plans/procedures
• enterprise plans/procedures
• organisational plans/procedures
• established plans/procedures

Information/documentation may include:

• workplace accident-emergency procedures and policies
• workplace OH&S management system including hazard/safety risk control strategies
• OH&S training notes and materials
• journals and work related literature concerning OH&S
• competency standards
• customer/client instructions
• customer service standards and procedures
• workplace products and services information
• quality assurance standards and procedures
• relevant agreements, codes of practice including the national standards for services and operations
• manufacturers/suppliers' specifications, advice, recommended procedures, policies and instructions
• workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
• regulations and policies relating to minimising risks to the environment and ensuring compliance with OH&S requirements
• emergency procedures

Applicable regulations and legislation may include:

• relevant regulations, standards and codes of practice
• hazardous substances and dangerous goods codes
• relevant Australian and state/territory OH&S legislation including regulations and codes of practice relating to hazards present in the workplace or industry, including:

• general duty of care under OH&S legislation and common law
• requirements for the maintenance and confidentiality of records of occupational injury and disease
• requirements for provision of OH&S information and training
• provisions relating to health and safety representatives and/or OH&S committees
• provisions relating to OH&S issue resolution

• environmental protection regulations
• relevant Australian standards and certification requirements including Australian Standard AS 1885.1

Competency Field 

F - Safety Management