ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Determine housekeeping requirements for different workplace areas  

1.1

Workplace housekeeping procedures are identified

1.2

Equipment and consumables are selected in accordance with work area requirements

1.3

Specific procedures and resources for housekeeping activities in different parts of the work area are identified and followed

2 

Monitor and maintain cleanliness and tidiness in the workplace 

2.1

Initiative is used to continuously monitor worksite cleanliness and tidiness

2.2

Housekeeping issues are raised with designated personnel in accordance with workplace procedures

2.3

Housekeeping equipment is operated in accordance with manufacturer instructions and workplace policy

2.4

Housekeeping equipment and supplies are maintained and stored

3 

Complete assigned housekeeping duties 

3.1

Assigned housekeeping duties are conducted in accordance with workplace procedures and ensuring that waste is removed

3.2

Maintenance requirements of any damaged items are notified to appropriate personnel

3.3

Schedules and records for housekeeping duties are maintained

3.4

Work areas are checked and required workplace standards are met

3.5

Work is carried out following enterprise practices and safe work procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying precautions and required action to minimise, control or eliminate hazards that may exist during housekeeping activities
• communicating and working effectively with others when carrying out housekeeping activities
• identifying workplace housekeeping requirements and undertaking housekeeping in the workplace
• interpreting and following operational instructions and prioritising work
• modifying activities depending on operational contingencies, risk situations and environments
• monitoring condition and performance of housekeeping tools and equipment and servicing, in terms of servicing schedule and standard operating procedures
• operating and adapting to differences in equipment in accordance with standard operating procedures
• reporting and rectifying within limits of own role, problems, faults and malfunctions identified when carrying out housekeeping activities, in accordance with regulatory requirements and workplace procedures
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• housekeeping standards
• purpose of housekeeping within the workplace
• relevant enterprise practices and safeworking procedures for own job role
• risks when carrying out housekeeping tasks and related precautions to control them
• servicing procedures for housekeeping equipment
• site layout and obstacles
• workplace procedures and policies for carrying out housekeeping activities in the workplace.