ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Prepare for removal 

1.1

Appropriate removal equipment and materials are selected and work areas are organised in consultation with client upon arrival at client’s premises

1.2

Hazardous items are identified through consultation with client in accordance with workplace procedures

1.3

Protective coverings and drop cloths are placed in packing and traffic areas in accordance with workplace procedures

1.4

Checks are made that client has prepared specific items for removal as required by workplace policy

1.5

Routes for lifting and moving furniture and effects to vehicle are identified, and floors, pathways and/or stairs are checked to ensure they are free of obstacles and hazards before goods are handled

2 

Move furniture items 

2.1

Furniture and effects are selected, lifted, moved and loaded onto vehicle in accordance with removal documentation, work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures

2.2

Special lifting and moving equipment is selected and used in accordance with WHS/OHS regulations and workplace procedures

3 

Load vehicle 

3.1

Vehicle/container is prepared for loading process, and furniture and effects are stowed and secured in accordance with removal documentation, client requirements and workplace procedures

3.2

Furniture and effects are unloaded from vehicle/container and stored in accordance with removal documentation and workplace policy

3.3

Required removal documentation is completed in accordance with workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying precautions and required action to minimise, control or eliminate identified hazards
• applying relevant legislation and workplace procedures
• communicating and working effectively with others
• identifying and correctly using relevant equipment
• identifying dangerous goods and other items that are prohibited carriage during a removal and taking appropriate action in accordance with regulatory requirements and operating procedures
• implementing contingency plans and modifying activities
• monitoring and prioritising work activities in terms of planned schedule
• operating and adapting to differences in furniture, equipment and operating environment in accordance with operating procedures
• reading, interpreting and following relevant instructions, procedures, information and signs
• selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards
• servicing equipment in terms of maintenance schedule and operating procedures
• working systematically with required attention to detail without injury to self or others, or damage to furniture or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• housekeeping standards and procedures
• insurance rights and responsibilities
• methods of securing a load on a removal vehicle
• risks for handling furniture and effects during a removal and related precautions to control risks
• specialised lifting equipment and procedures for its use
• WHS/OHS procedures and guidelines for lifting and moving loads
• workplace procedures and policies for handling furniture and effects.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

• a range of relevant exercises, case studies and/or simulations
• applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
• relevant materials, tools, equipment and personal protective equipment currently used in industry.