This unit involves the skills and knowledge required to consolidate mail in accordance with regulations and workplace requirements.

It includes preparing for and consolidating mail, and completing mail consolidation process.

It also includes the initial identification and separation of mail prior to movement to the despatch dock as part of work activities in the postal and allied industries.

Work is performed under some supervision generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Prepare for consolidation of mail 

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied

1.4

Mail to be consolidated is identified and accessed

2 

Consolidate mail 

2.1

Internal operating procedures and standards are applied to the consolidation of mail

2.2

Mail is consolidated accurately and correctly in accordance with workplace requirements

2.3

Mail is handled safely to minimise risk of injury to people and damage to mail

2.4

Mail to be consolidated is placed into mail containers for movement to next process point

3 

Complete consolidation of mail 

3.1

Mail containers are sealed and labelled accurately and correctly in accordance with workplace procedures

3.2

Information required to complete records of mail processed is provided and recorded, and records are processed in accordance with workplace procedures

3.3

Mail containers are transferred to designated storage area to await movement to next processing point using appropriate shifting equipment

3.4

Excess equipment is removed from work area and is stored appropriately

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying relevant legislation and workplace procedures
• applying safety and security precautions and required action to minimise, control or eliminate identified hazards
• communicating and working effectively with others
• completing relevant documentation
• identifying, selecting and using relevant equipment, processes and procedures
• implementing contingency plans
• interpreting and applying relevant agreements, codes of practice or other legislative requirements
• modifying activities depending on operational contingencies, risk situations and environments
• operating and adapting to differences in equipment in accordance with workplace operating procedures
• planning own work, predicting consequences and identifying improvements
• reading and interpreting relevant instructions, procedures and labels
• selecting and using required personal protective equipment (PPE) conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards
• working systematically with required attention to detail without injury to self or others, or damage to mail or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• operational work systems, equipment, management and site operating systems, site layout and workplace procedures and policies for consolidating mail
• performance standards and regulations relevant to mail operations
• problems that may occur when consolidating mail and appropriate action that can be taken to resolve or avoid these problems
• relevant WHS/OHS and environmental protection procedures and guidelines, including relevant PPE and procedures for its use
• safety and security hazards that may occur when consolidating mail and ways of controlling the risks involved.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

• a range of relevant exercises, case studies and/or simulations
• applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
• relevant materials, tools, equipment and personal protective equipment currently used in industry.