Modification History
Not Applicable
Unit Descriptor
Unit Descriptor |
This unit involves the skills and knowledge required to manually sort mail and parcels in accordance with workplace requirements, including carrying out required preparations of the work area, manually sorting mail and parcels, and finalising the required sorting processes. The sorting processes include accurately and efficiently organising mail and parcels into groups for further processing or distribution and containerising processed mail and parcels ready for transfer to the next processing or distribution point. Licensing, legislative, regulatory or certification requirements are applicable to this unit. |
Application of the Unit
Application of the Unit |
Work must be carried out in compliance with the regulations and workplace requirements pertaining to the processing of mail and parcels. Work is normally performed under general supervision, usually in a team or outstation environment. It involves the application of workplace procedures and regulatory requirements to the manual sorting of mail and parcels as part of work activities in the postal and allied industries. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Prepare to sort mail and parcels manually |
1.1 Individual and work team priorities and responsibilities are identified and confirmed 1.2 All OH&S and environment protection procedures and requirements for the workplace are identified, accessed and applied 1.3 The availability of mail and parcels to be processed is identified and confirmed 1.4 Mail and parcels to be processed are transferred to processing point 1.5 Labels for identifying the destination of mail are created and affixed to trays |
2 Sort mail and parcels manually |
2.1 Internal operating procedures and standards are applied to the manual processing of parcels and mail 2.2 Mail and parcels are inspected to ensure that all criteria have been met 2.3 Mail and parcels are sorted accurately and correctly in compliance with priority for processing and manual sorting procedures 2.4 Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels 2.5 Mail and parcels that are damaged, underpaid, incorrectly classified, or are non-conforming items are identified, separated and re-processed in accordance with workplace procedures 2.6 Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed |
3 Complete process for manually sorting mail and parcels |
3.1 Mail and parcel sorting frames/bag racks are cleared down, and mail and parcel containers/bags are sealed and labelled in accordance with workplace procedures 3.2 Mail and parcels are transferred to next processing or distribution point using appropriate shifting equipment and labels scanned as required 3.3 Information required to complete records of mail and parcels processed is provided and recorded 3.4 Excess equipment is removed and work area is prepared for next activity/shift |
Required Skills and Knowledge
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge : |
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Required skills : |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Method of assessment |
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
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Work may be conducted: |
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Workplaces may comprise: |
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Operations may include: |
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Customers may be: |
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Hazards may include: |
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Weighing devices may be: |
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Work priorities may be communicated through: |
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Equipment may include: |
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Personal protective equipment may include: |
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Communication in the work area may include: |
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Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: |
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Information/documents may include: |
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Applicable regulations and legislation may include: |
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Unit Sector(s)
Not Applicable
Competency Field
Competency Field |
A - Handling Cargo/Stock |