ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Identify workplace procedures and documentation requirements for receiving goods 

1.1

Workplace procedures for receiving goods are identified

1.2

Purpose of documents associated with receiving goods is interpreted

1.3

Workplace documentation requirements for receiving goods and reporting damage are identified

2 

Check and inspect goods on arrival and complete workplace documentation 

2.1

Procedures for checking goods against orders or manifests are identified and followed

2.2

Discrepancies and/or damaged goods are reported

2.3

Non-conforming goods are appropriately documented and despatched or stored in accordance with company procedures

3 

Unload, unpack and store stock 

3.1

Appropriate manual handling techniques and equipment are identified

3.2

Safe work procedures are used when unloading, unpacking and storing stock

3.3

Advice is sought on appropriate storage locations and requirements for particular products

3.4

Goods are unloaded and unpacked in accordance with workplace procedures

3.5

Assistance is sought from others as required to maintain safe and effective work

3.6

Directions are followed to store stock in appropriate areas

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying precautions and required action to minimise, control or eliminate hazards that may exist when receiving goods
• applying relevant legislation and workplace procedures
• communicating and working effectively with others when receiving goods
• completing documentation related to receiving goods
• estimating the size, shape and special requirements of goods and loads
• identifying containers and goods coding, Australian Dangerous Goods (ADG) and International Maritime Dangerous Goods (IMDG) markings and where applicable, emergency information panels
• implementing contingency plans when receiving goods
• modifying activities depending on operational contingencies, risk situations and environments
• operating and adapting to differences in equipment in accordance with standard operating procedures
• reading, interpreting and following instructions, procedures, information, labels and signs relevant to receiving goods
• reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures
• selecting and using relevant load handling equipment when receiving goods
• selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• Australian and international codes and regulations relevant to receiving goods including the ADG Code and relevant bond, quarantine or other legislative requirements
• documentation requirements for receiving goods
• focus of operation of work systems, equipment, management and site operating systems for receiving goods
• housekeeping standards and procedures
• problems that may occur when receiving goods and appropriate action that can be taken to resolve these problems
• relevant WHS/OHS and environmental protection procedures and guidelines
• site layout and obstacles
• specifications and standards for checking and inspecting received goods
• workplace procedures and policies for receiving goods.