Qualification details

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

• Implement and monitor communication systems and procedures required when performing the duties of a guard on electric passenger trains
• Read and interpret relevant regulations, instructions, signs and labels applicable to performing the duties of a guard on electric passenger trains
• Speak clearly and directly on matters related to rail operations and, in particular, when performing the duties of a guard on electric passenger trains
• Listen to and interpret verbal information related to performing the duties of a guard on electric passenger trains
• Write documents as part of duties, including, where applicable, completion of relevant forms, timesheets, service logs and incident reports
• Negotiate issues with others in the course of performing the duties of a guard on electric passenger trains
• Recognise and interpret non-verbal signs, signals and behaviour
• Use relevant communication equipment.

Teamwork 

• Collaborate with others in the course of performing the duties of a guard on electric passenger trains
• Provide leadership to other personnel in the workplace
• Motivate others in the workplace
• Assist others in the workplace to achieve and maintain competence
• Assist in the resolution of any interpersonal conflicts that may arise during work operations
• Avoid and prevent the harassment of others in the workplace
• Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

• Identify and solve or report problems arising in the course of performing the duties of a guard on electric passenger trains
• Monitor and anticipate problems that may occur in the course of performing the duties of a guard on electric passenger trains and take appropriate action to report or resolve the problems within limits of responsibility
• Identify and control hazards and risks in a range of situations related to performing the duties of a guard on electric passenger trains and take appropriate precautions
• Use mathematics to solve various calculations related to performing the duties of a guard on electric passenger trains.

Initiative and enterprise 

• Modify activities dependent on differing situations and contingencies
• Take appropriate initiatives in a range of operational situations
• Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

• Follow and apply operational and emergency plans, systems and procedures
• Monitor systems and procedures for compliance with regulations and codes of practice
• Implement the workplace security and safety management systems
• Monitor and evaluate operational performance and compliance
• Collect and interpret information needed in the course of performing the duties of a guard on electric passenger trains
• Manage time and priorities in the course of performing the duties of a guard on electric passenger trains.

Self management 

• Interpret and apply regulations and instructions
• Evaluate own work performance.

Learning 

• Contribute to learning and assessment activities in the workplace
• Assist others to adapt to any changes in workplace systems, equipment, procedures and the workplace operating environment
• Assist in the instruction, coaching or mentoring of others in the workplace
• Contribute to the assessment of the competence of others in the workplace
• Assist in the creation of a learning environment in the rail industry workplace
• Adapt own competence in response to any changes in the processes and equipment used in performing the duties of a guard on electric passenger trains
• Update own knowledge and skills required for performing the duties of a guard on electric passenger trains.

Technology 

• Use equipment and materials required when performing the duties of a guard on electric passenger trains
• Follow and apply operational and servicing instructions for equipment used when performing the duties of a guard on electric passenger trains
• Follow and apply OH&S procedures when using rail equipment and facilities.

Field 

Unit 

B Equipment Checking and Maintenance 

TLIB3112A Prepare electric passenger train as part of guard duties

TLIB2104A Identify, diagnose and rectify faults on electric passenger trains

TLIB2111A Assist with testing train braking system on electric passenger train

C Vehicle Operation 

TLIC3052A Assist with shunting, coupling and uncoupling electric passenger trains

TLIC3057A Perform guard duties as part of electric passenger train operations

E Communication and Calculation 

TLIE2008A Process workplace documentation

TLIE3021A Work and communicate effectively with others

F Safety Management 

TLIF1001A Follow occupational health and safety procedures

TLIF2010A Apply fatigue management strategies

TLIF2006A Apply accident-emergency procedures

TLIF3058A Apply safeworking rules and regulations to rail functions

I Customer Service 

TLII3020A Provide assistance to customers with and without special needs

K Technology 

TLIK2010A Use infotechnology devices in the workplace

Field 

Unit 

B Equipment Checking and Maintenance 

TLIB1028A Maintain and use hand tools

D Load Handling 

TLID1001A Shift materials safely using manual handling methods

F Safety Management 

TLIF2018A Operate firefighting equipment

TLIF2019A Ensure a safe on-board passenger and working environment

HLTFA311A Apply first aid

G Teamwork 

TLIG2007A Work in a socially diverse environment

K Technology 

TLIK2003A Apply keyboard skills

L Resource Management 

BSBWOR301B Organise personal work priorities and development

SITXCOM003A Deal with conflict situations

O Security 

TLIO3012A Manage disruptive and/or unlawful behaviour

U Environment 

TLIU1009A Monitor plant and equipment in an environmentally sustainable manner

TLIU2012A Participate in environmentally sustainable work practices