Modification History
Release 1. This is the first release of this qualification in the TLI Transport and Logistics Training Package.
Qualification Description
This is a qualification for a person engaged in logistics operations support within the Transport and Logistics Industry who undertakes a range of tasks involving known routines and procedures, and who takes some responsibility for the quality of their work outcomes.
Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements.
Job roles
Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:
- Logistics Support Officer
- Logistics Clerk.
No licensing legislative or certification requirements apply to this qualification at the time of publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
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A total of 11 units of competency comprising: 4 core units listed below plus 3 technical elective units from the technical elective units listed below plus 4 general elective units from the general elective units or remaining technical elective units listed below. Up to 3 of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. |
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Core units |
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BSBCUS201 |
Deliver a service to customers |
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TLIF0001 |
Apply chain of responsibility legislation, regulations and workplace procedures |
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TLIF1001 |
Follow work health and safety procedures |
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TLIG2007 |
Work in a socially diverse environment |
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Technical elective units |
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TLIA2009 |
Complete and check import/export documentation |
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TLIA2013 |
Receive goods |
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TLIA2021 |
Despatch stock |
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TLIA2022 |
Participate in stocktakes |
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TLIB2001 |
Check and assess operational capabilities of equipment |
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TLID1001 |
Shift materials safely using manual handling methods |
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TLIF2010 |
Apply fatigue management strategies |
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TLIH2003 |
Prioritise courier/delivery operations |
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TLIJ2001 |
Apply quality procedures |
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TLIK2007 |
Perform electronic data interchange to transmit shipping documentation |
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TLIU2012 |
Participate in environmentally sustainable work practices |
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General elective units |
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BSBCMM301 |
Process customer complaints |
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TLIA2014 |
Use product knowledge to complete work operations |
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TLIE2001 |
Present routine workplace information |
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TLIE2007 |
Use communications systems |
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TLIE2008 |
Process workplace documentation |
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TLIF2018 |
Operate firefighting equipment |
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TLIK2003 |
Apply keyboard skills |
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TLIK2010 |
Use infotechnology devices in the workplace |
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TLIL2008 |
Complete routine administrative tasks |
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TLIL2031 |
Monitor and process attendance records |
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TLIO2021 |
Follow security procedures when working with goods and cargo |
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TLIP2014 |
Capture records into a records keeping system |
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TLIP2017 |
Maintain control of records |
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TLIP2018 |
Provide information from and about records |
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TLIP2024 |
Conduct financial transactions |
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TLIP2029 |
Prepare and process financial documents |
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TLIP2032 |
Maintain petty cash account |
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TLIP2033 |
Sell products and services |
Qualification Mapping Information
This qualification replaces and is not equivalent to TLI21810 Certificate II in Logistics.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=df441c6e-213d-43e3-874c-0b3f7036d851
