Qualification details

TLI21710 - Certificate II in Road Transport Yard Operations (Freight Handler) (Release 4)


Usage recommendation:
Is superseded by TLI21716 - Certificate II in Road Transport Yard Operations (Freight Handler)This qualification replaces but is not equivalent to TLI21710 Certificate II in Road Transport Yard Operations (Freight Handler). Packaging rules changed. Total number of units required increased from 17 to 18 to reflect addition of chain of responsibility unit as a core unit. Updated to align with the Standards for Training Packages. 28/Feb/2016

ReleaseRelease date
4 (this release) 17/Feb/2014
(View details for release 3) 02/Feb/2012
(View details for release 2) 15/Jul/2011
(View details for release 1) 07/Mar/2011

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
TLIA2011A - Package goodsPackage goodsSupersededN/A
TLID2004A - Load and unload goods/cargoLoad and unload goods/cargoSupersededN/A
TLIF2010A - Apply fatigue management strategiesApply fatigue management strategiesSupersededN/A
TLIP2032A - Maintain petty cash accountMaintain petty cash accountSupersededN/A
TLIA2013A - Receive goodsReceive goodsSupersededN/A
TLIA2046A - Process parcels and lettersProcess parcels and lettersSupersededN/A
TLIH2001A - Interpret road maps and navigate pre-determined routesInterpret road maps and navigate pre-determined routesSupersededN/A
TLID2013A - Move materials mechanically using automated equipmentMove materials mechanically using automated equipmentSupersededN/A
TLIP2024A - Conduct financial transactionsConduct financial transactionsSupersededN/A
TLIG2007A - Work in a socially diverse environmentWork in a socially diverse environmentSupersededN/A
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SchemeCodeClassification value
ANZSCO Identifier 891111 Freight Handler (Rail Or Road) 
ASCO (occupation type) Identifier 9992-11 Freight Handler (Road And Rail) 
ASCED Qualification/Course Field of Education Identifier 0305 Automotive Engineering And Technology 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Logistics,Road Transport 
Taxonomy - Occupation N/A Freight Handler 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 891111 Freight Handler (Rail Or Road) 02/Sep/2011 
ASCO (occupation type) Identifier 9992-11 Freight Handler (Road And Rail) 02/Sep/2011 
ASCED Qualification/Course Field of Education Identifier 0305 Automotive Engineering And Technology 02/Sep/2011 
Qualification/Course Level of Education Identifier 521 Certificate II 07/Mar/2011 
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Modification History

Not Applicable


Rationale :

A general qualification for the Transport and Logistics Industry. Successful completion will require competency in units that relate to work defined as aligned at AQF Level 2.

Performance of a prescribed range of functions involving known routines and procedures and some accountability for the quality of outcomes.

Job roles :

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

  • Freight Handler

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Entry requirements :

There are no entry requirements for this qualification.

Employability Skills Summary

Employability Skills Summary for 

TLI21710 Certificate II in Road Transport Yard Operations  (Freight Handler )

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Use communication systems and procedures required for yard operations
  • Read and interpret relevant regulations, instructions, signs and labels applicable to yard operations
  • Speak clearly and directly on matters related to yard operations
  • Write documents as part of duties, including completion of relevant forms and incident reports
  • Negotiate complex issues with others in the course of yard operations
  • Recognise and interpret non-verbal signs, signals and behaviour
  • Use relevant communication equipment.


  • Collaborate with others in the course of yard operations
  • Contribute to the resolution of any interpersonal conflicts that may arise during yard operations
  • Assist other team members to achieve and maintain competence where applicable
  • Avoid and prevent the harassment of others in the workplace
  • Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

  • Identify and solve or report problems arising in the course of yard operations
  • Monitor and anticipate problems that may occur in the course of yard operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility
  • Manage hazards and risks in a range of yard situations and take appropriate precautions
  • Use mathematics to solve problems such as various calculations involved in yard operations.

Initiative and enterprise 

  • Modify activities dependent on differing situations and contingencies that may arise during yard operations
  • Take appropriate initiatives in a range of diverse operational situations such as those above
  • Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

  • Follow and apply operational and emergency plans, systems and procedures
  • Check own compliance with regulations and codes of practice
  • Implement the workplace security and safety management systems
  • Check own operational performance
  • Collect and interpret information needed in the course of yard operations
  • Organise and plan own work activities
  • Manage time and priorities in the course of yard operations.

Self management 

  • Interpret and apply regulations, standard operating procedures and instructions
  • Establish and follow own work plans and schedules
  • Monitor and evaluate own work performance.


  • Adapt own competence in response to any changes in yard operations
  • Assist others in the workplace to develop their competence
  • Update own knowledge and skills required for yard activities.


  • Use the equipment and materials required during yard operations
  • Follow and apply operational and servicing instructions for equipment used during yard operations
  • Follow and apply OH&S procedures when using yard equipment and facilities.
  • Operate equipment and tools required as part of the job role of yard operations

Packaging Rules

Requirements for completion of the qualification :

A successful assessment outcome for a total 17 units of competency , comprising:

  • 6 core units  listed below


  • 11 elective units  which may be taken from the elective units listed below, or may include up to 3 units  selected from qualifications at the same level or one higher in this Training Package or any other endorsed Training Package or accredited course.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

Core units :



D Load Handling 

TLID1001A Shift materials safely using manual handling methods

TLID2004A Load and unload goods/cargo

E Communication and Calculation 

TLIE1003A Participate in basic workplace communication

TLIE2008A Process workplace documentation

TLIE1005A Carry out basic workplace calculations

F Safety Management 

TLIF1001A Follow occupational health and safety procedures

Elective units :



A Handling Cargo /Stock 

TLIA2011A Package goods

TLIA2012A Pick and process orders

TLIA2013A Receive goods

TLIA2041A Manually sort mail and parcels

TLIA2042A Despatch mail

TLIA2043A Consolidate mail

TLIA2045A Process international parcels and letters

TLIA2046A Process parcels and letters

TLIA2047A Stream mail

B Equipment Checking and Maintenance 

TLIB2001A Check and assess operational capabilities of equipment

C Vehicle Operation 

TLIC2050A Operate a terminal tractor

D Load Handling 

TLID2010A Operate a forklift

TLID2012A Operate specialised load shifting equipment

TLID2013A Move materials mechanically using automated equipment

TLID2016A Load and unload explosives and dangerous goods

TLID2018A Handle furniture and effects

TLID2022A Conduct weighbridge operations

TLID2029A Prepare articles for delivery

TLID2045A Operate specialised light load shifting equipment

TLID2047A Prepare cargo for transfer with slings

E Communication and Calculation 

TLIE2001A Present routine workplace information

TLIE2007A Use communication systems

F Safety Management 

TLIF1002B Conduct housekeeping activities

TLIF2006A Apply accident-emergency procedures

TLIF2010A Apply fatigue management strategies

TLIF2012A Apply safe procedures when handling/transporting dangerous goods or explosives

TLIF2092A Demonstrate awareness of chain of responsibility regulations

G Teamwork 

TLIG2007A Work in a socially diverse environment

H Route Planning and Navigation 

TLIH2001A Interpret road maps and navigate pre-determined routes

I Customer Service 

TLII1002A Apply customer service skills

J Quality 

TLIJ2001A Apply quality procedures

K Technology 

TLIK2010A Use infotechnology devices in the workplace

TLIK2007A Perform electronic data interchange (EDI) to transmit shipping documentation

L Resource Management 

TLIL1001A Complete workplace orientation/induction procedures

TLIL2008A Complete routine administrative tasks

TLIL2031A Monitor and process attendance records

LIC Licensing Unit 

TLILIC2001A Licence to operate a forklift truck

TLILIC2002A Licence to operate an order picking forklift truck

O Security 

TLIO2011A Provide revenue protection measures

TLIO2013A Administer the security of assets and facilities

P Administration and Finance 

TLIP2014A Capture records into a records keeping system

TLIP2017A Maintain control of records

TLIP2018A Provide information from and about records

TLIP2024A Conduct financial transactions

TLIP2029A Prepare and process financial documents

TLIP2032A Maintain petty cash account

TLIP2033A Sell products and services

U Environment 

TLIU1009A Monitor plant and equipment in an environmentally sustainable manner