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Qualification details

TLI21210 - Certificate II in Driving Operations (Release 3)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to TLI21209 - Certificate II in Driving Operations 06/Mar/2011
Is superseded by TLI21216 - Certificate II in Driving OperationsNot Equivalent 28/Feb/2016

Releases:
ReleaseRelease date
(View details for release 5) 17/Feb/2014
(View details for release 4) 24/Dec/2013
3 (this release) 21/Apr/2013
(View details for release 2) 02/Feb/2012
(View details for release 1) 07/Mar/2011

Delivery:
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Training packages that include this qualification

Replaced release

You are currently viewing the components related to release 3.
The current release is release 5.  View release 5 details.

Units of competency

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TLIF2019A - Ensure a safe on-board passenger and working environmentEnsure a safe on-board passenger and working environmentSupersededN/A
TLIA2043A - Consolidate mailConsolidate mailSupersededN/A
TLIE2008A - Process workplace documentationProcess workplace documentationSupersededN/A
TLIK2003A - Apply keyboard skillsApply keyboard skillsSupersededN/A
TLIH3004A - Identify major roads, services and attractionsIdentify major roads, services and attractionsSupersededN/A
TLILIC2014B - Licence to drive a light rigid vehicleLicence to drive a light rigid vehicleSupersededN/A
TLILIC2016B - Licence to drive a heavy rigid vehicleLicence to drive a heavy rigid vehicleSupersededN/A
TLID2004A - Load and unload goods/cargoLoad and unload goods/cargoSupersededN/A
TLII2019A - Provide taxicab customer serviceProvide taxicab customer serviceSupersededN/A
TLIF2010A - Apply fatigue management strategiesApply fatigue management strategiesSupersededN/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 731100 Automobile Drivers 
ASCO (occupation type) Identifier 7313-11 Automobile Driver 
ASCED Qualification/Course Field of Education Identifier 0305 Automotive Engineering And Technology 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Road Transport 
Taxonomy - Occupation N/A Priority driver,Taxi Driver,Courier,Express driver,Tow Truck Driver,Taxi truck driver,Pick up and delivery driver 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 731100 Automobile Drivers 02/Sep/2011 
ASCO (occupation type) Identifier 7313-11 Automobile Driver 02/Sep/2011 
ASCED Qualification/Course Field of Education Identifier 0305 Automotive Engineering And Technology 02/Sep/2011 
Qualification/Course Level of Education Identifier 521 Certificate II 07/Mar/2011 
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Modification History

Release 3 - Units updated with current versions. Equivalent.

Description

Rationale :

This qualification is designed for driving operation job roles within the Transport and Logistics Industry. Successful completion of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level II. Successful completion of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state/territory regulatory requirements.

Job roles :

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

  • Express Driver
  • Pick up and Delivery
  • Courier
  • Taxi Truck Driver
  • Priority
  • Taxicab Driver

Pathways Information

Not Applicable

Licensing/Regulatory Information

Refer to Description

Entry Requirements

Entry requirements 

There are no entry requirements for this qualification.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

Employability Skills Summary

Employability Skills Summary for 

TLI21210 Certificate II in Driving Operations 

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 
  • Use communication systems and procedures used in relation to driving within the road transport industry
  • Read and follow relevant, instructions, manuals, notices and signs applicable in relation to the role of driving within the road transport industry
  • Speak clearly and directly on matters related to their role in relation to driving within the road transport industry
  • Listen to and interpret verbal information related to their role in relation to driving within the road transport industry
  • Complete documents as part of duties, including completion of relevant forms
  • Recognise and interpret non-verbal signs, signals and behaviour
  • Use relevant communication equipment.

Teamwork 
  • Participate in the resolution of any interpersonal conflicts that may arise during driving within the road transport industry
  • Avoid and prevent the harassment of others in the workplace
  • Collaborate with others within the role of driving within the road transport industry
  • Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 
  • Identify and solve or report problems arising in the course of driving within the road transport industry
  • Recognise problems that may occur in the course driving within the road transport industry and take appropriate action to report or resolve the problems within limits of responsibility
  • Recognise hazards and risks in a range of on road and depot situations and take appropriate precautions.

Initiative and enterprise 
  • Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 
  • Follow and apply operational and emergency plans, systems and procedures
  • Comply with applicable road safety regulations and codes of practice
  • Follow and apply workplace security and safety management systems and safeworking requirements
  • Collect and interpret information needed in the course of driving within the road transport industry within limits of responsibility
  • Manage time within the job role of driving within the road transport industry.

Self management 
  • Interpret and apply applicable instructions and procedures
  • Follow work plans and schedules
  • Check own work performance.

Learning 
  • Participate in updating of own knowledge and skills required for driving activities, in response to any changes in the processes and equipment used in the road transport industry.

Technology 
  • Operate equipment and tools required as part of the job role of driving within the transport and logistics industry
  • Follow and apply operational and servicing instructions for equipment used as part of the job role of driving within the transport and logistics industry
  • Follow and apply the applicable safeworking requirements and OH&S procedures when as part of the job role of driving within the transport and logistics industry.

Packaging Rules

Requirements for completion of the qualification :

A successful assessment outcome for a total of 18 to 19 units  of competency (depending on the group selected) comprising:

  • the 6 core units , listed below

plus

  • at least one licensing or industry unit  relevant to the vehicle type applicable to the job role, listed below

plus

  • all units  within one  of the selected group  (job roles ), listed below

plus

  • 6 elective units  which may be taken from the elective units listed below, or may include up to 3 units  which may be drawn with appropriate contextualisation from this Training Package, and/or from Certificate II qualifications in other relevant nationally endorsed Training Package or accredited course.

Core units 

Field 

Unit 

D Load Handling 

TLID1001A Shift materials safely using manual handling methods

E Communication and Calculation 

TLIE1005A Carry out basic workplace calculations

F Safety Management 

TLIF1001A Follow occupational health and safety procedures

TLIF2010A Apply fatigue management strategies

H Route Planning and Navigation 

TLIH2001A Interpret road maps and navigate pre-determined routes

L Resource Management 

TLIL1001A Complete workplace orientation/induction procedures

Select : one licensing or industry unit relevant to the vehicle type applicable to the job role :

Field 

Unit 

C Vehicle Operation 

TLIC1051A Operate commercial vehicle

TLIC2009A Drive taxicab

TLIC2012A Ride courier/delivery motorcycle

LIC Licensing Units 

TLILIC2014B Licence to drive light rigid vehicle

TLILIC2015B Licence to drive medium rigid vehicle

TLILIC2016B Licence to drive heavy rigid vehicle

Select one group  (job role ) from the following options :

Group A: Medium Freight

Group B: Tow Truck

Group C: Taxi

Group D: Community Service

Group E: General

Group A 

TLI21210 Certificate II in Driving Operations 

(Medium Freight )

Field 

Unit 

B Equipment Checking and Maintenance 

TLIB2004A Carry out vehicle inspection

D Load Handling 

TLID2004A Load and unload goods/cargo

E Communication and Calculation 

TLIE3004A Prepare workplace documents

TLIE2008A Process workplace documentation

F Safety Management 

TLIF2006A Apply accident-emergency procedures

I Customer Service 

TLII1002A Apply customer service skills

Group B 

TLI21210 Certificate II in Driving Operations 

(Tow Truck )

Field 

Unit 

B Equipment Checking and Maintenance 

TLIB2079A Set up and secure a towing situation

C Vehicle Operation 

TLIC3035A Manage the operation of a tow truck

D Load Handling 

TLID2004A Load and unload goods/cargo

E Communication and Calculation 

TLIE2008A Process workplace documentation

I Customer Service 

TLII1002A Apply customer service skills

Group C 

TLI21210 Certificate II in Driving Operations 

(Taxi )

Field 

Unit 

B Equipment Checking and Maintenance 

TLIB2090A Use communication systems in a taxicab

F Safety Management 

TLIF2072A Comply with safety and security procedures

H Route Planning and Navigation 

TLIH3004A Identify major roads, services and attractions

I Customer Service 

TLII2019A Provide taxicab customer service

L Resource Management 

TLIL2060A Complete induction to the transport industry

P Administration and Finance 

TLIP2037A Carry out financial transactions and maintain records

Group D 

TLI21210 Certificate II in Driving Operations 

(Community Service )

Field 

Unit 

B Equipment Checking and Maintenance 

TLIB2004A Carry out vehicle inspection

C Vehicle Operation 

TLIC3011A Transport passengers with disabilities

D Load Handling 

TLID2004A Load and unload goods/cargo

E Communication and Calculation 

TLIE2008A Process workplace documentation

F Safety Management 

TLIF2019A Ensure a safe on-board passenger and working environment

J Quality 

TLIJ2001A Apply quality procedures

Group E 

TLI21210 Certificate II in Driving Operations 

(General )

Field 

Unit 

A Handling Cargo /Stock 

TLIA1001A Secure cargo

B Equipment Checking and Maintenance 

TLIB2004A Carry out vehicle inspection

D Load Handling 

TLID2004A Load and unload goods/cargo

E Communication and Calculation 

TLIE1003A Participate in basic workplace communication

TLIE2008A Process workplace documentation

I Customer Service 

TLII1002A Apply customer service skills

Elective units :

Field 

Unit 

A Handling Cargo /Stock 

TLIA1001A Secure cargo

TLIA2041A Manually sort mail and parcels

TLIA2042A Despatch mail

TLIA2043A Consolidate mail

TLIA2044A Carry out delivery operations

TLIA2045A Process international parcels and letters

TLIA2046A Process parcels and letters

TLIA2047A Stream mail

SIRCDIS302 Deliver medicines to customers outside the pharmacy

B Equipment Checking and Maintenance 

TLIB2004A Carry out vehicle inspection

TLIB2079A Set up and secure a towing situation

TLIB1080A Use, clean and maintain towing equipment

TLIB2090A Use communication systems in a taxicab

C Vehicle Operation 

TLIC3011A Transport passengers with disabilities

TLIC2012A Ride courier/delivery motorcycle

TLIC1013A Ride courier/delivery bicycle

TLIC3035A Manage the operation of a tow truck

TLIC2040A Provide wheelchair accessible taxi services to passengers with disabilities

TLIC2049A Operate heavy vehicle on unsealed roads

TLIC1051A Operate commercial vehicle

D Load Handling 

TLID2004A Load and unload goods/cargo

TLID2029A Prepare articles for delivery

E Communication and Calculation 

TLIE1003A Participate in basic workplace communication

TLIE3004A Prepare workplace documents

TLIE2008A Process workplace documentation

F Safety Management 

TLIF2006A Apply accident-emergency procedures

TLIF2019A Ensure a safe on-board passenger and working environment

TLIF2072A Comply with safety and security procedures

H Route Planning and Navigation 

TLIH3002A Plan and navigate routes

TLIH3004A Identify major roads, services and attractions

I Customer Service 

TLII1002A Apply customer service skills

TLII2019A Provide taxicab customer service

J Quality 

TLIJ2001A Apply quality procedures

K Technology 

TLIK2010A Use infotechnology devices in the workplace

TLIK2003A Apply keyboard skills

L Resource Management 

TLIL2060A Complete induction to the transport industry

LIC Licensing Units 

TLILIC2014B Licence to drive light rigid vehicle

TLILIC2015B Licence to drive medium rigid vehicle

TLILIC2016B Licence to drive heavy rigid vehicle

P Administration and Finance 

TLIP2030A Conduct courier/delivery cash transactions

TLIP2037A Carry out financial transactions and maintain records

O Security 

TLIO2021A Follow security procedures when working with goods and cargo

U Environment 

TLIU1009A Monitor plant and equipment in an environmentally sustainable manner

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