Qualification details

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

• Use communication systems and procedures used in rail operations
• Read and interpret relevant regulations, instructions, manuals, notices and signs applicable to rail operations
• Speak clearly and directly on matters related to rail operations
• Write documents as part of duties, including completion of relevant forms and incident and accident reports
• Recognise and interpret non-verbal signs, signals and behaviour
• Use relevant communication equipment.

Teamwork 

• Assist in the resolution of any interpersonal conflicts that may arise during rail operations
• Avoid and prevent the harassment of others in the workplace
• Collaborate with others in the course of rail operations
• Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

• Identify and solve or report problems arising in the course of rail operations
• Monitor and anticipate problems that may occur in the course of rail operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility
• Recognise hazards and risks in a range of rail situations and take appropriate precautions
• Use mathematics to solve various calculations related to rail operations.

Initiative and enterprise 

• Modify activities dependent on differing situations and contingencies that may arise during rail operations
• Take appropriate initiatives in a range of operational situations such as those above
• Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

• Follow and apply operational and emergency plans, systems and procedures
• Check own compliance with applicable rail and safety regulations and codes of practice
• Implement the workplace security and safety management systems and safeworking requirements
• Check own operational performance
• Collect and interpret information needed in the course of rail operations
• Organise and plan own work activities
• Manage time and priorities in the course of rail operations.

Self management 

• Interpret and apply applicable regulations and instructions
• Establish and follow own work plans and schedules
• Check own work performance.

Learning 

• Adapt own competence in response to any changes in the processes and equipment used in rail operations
• Assist others in the workplace to develop their competence
• Update own knowledge and skills required for rail activities.

Technology 

• Use equipment and tools required during rail operations
• Follow and apply operational and servicing instructions for equipment used during rail operations
• Follow and apply the relevant safeworking requirements and OH&S procedures for operations using rail equipment and facilities.

Field 

Unit 

A Handling Cargo /Stock 

TLIA2003A Connect and disconnect reefer units

TLIA2014A Use product knowledge to complete work operations

B Equipment Checking and Maintenance 

TLIB2001A Check and assess operational capabilities of equipment

TLIB2022A Diagnose and rectify minor faults

TLIB2023A Provide sanitation and water services support to passenger transportation units

TLIB2029B Use and maintain minor mechanical equipment

TLIB2079A Set up and secure a towing situation

D Load Handling 

TLID2003A Handle dangerous goods/hazardous substances

TLID2004A Load and unload goods/cargo

TLID2010A Operate a forklift

TLID2012A Operate specialised load shifting equipment

TLID2013A Move materials mechanically using automated equipment

TLID2016A Load and unload explosives and dangerous goods

TLID2022A Conduct weighbridge operations

TLID2045A Operate specialised light load shifting equipment

TLID2047A Prepare cargo for transfer with slings

E Communication and Calculation 

TLIE2001A Present routine workplace information

TLIE2007A Use communication systems

TLIE2008A Process workplace documentation

F Safety Management 

TLIF2006A Apply accident-emergency procedures

TLIF2010A Apply fatigue management strategies

TLIF2012A Apply safe procedures when handling/transporting dangerous goods or explosives

TLIF2018A Operate firefighting equipment

TLIF2019A Ensure a safe on-board passenger and working environment

TLIF2062A Apply awareness of safeworking rules and regulations

G Teamwork 

TLIG2007A Work in a socially diverse environment

I Customer Service 

TLII2015A Operate the on-train buffet car

BSBCUS201B Deliver a service to customers

J Quality 

TLIJ2001A Apply quality procedures

K Technology 

TLIK2010A Use infotechnology devices in the workplace

TLIK2003A Apply keyboard skills

TLIK2007A Perform electronic data interchange (EDI) to transmit shipping documentation

L Resource Management 

TLIL2008A Complete routine administrative tasks

TLIL2031A Monitor and process attendance records

TLIL2041A Monitor and record rolling stock locations

TLIL2046A Handle customer luggage/property

TLIL2048A Prepare for train departure

O Security 

TLIO2011A Provide revenue protection measures

TLIO2013A Administer the security of assets and facilities

P Administration and Finance 

TLIP2032A Maintain petty cash account

TLIP2033A Sell products and services

U Environment 

TLIU1009A Monitor plant and equipment in an environmentally sustainable manner