Qualification details

TLI11210 - Certificate I in Warehousing Operations (Release 2)


ReleaseStatusRelease date
2 (this release)Current 02/Feb/2012
(View details for release 1) Replaced07/Mar/2011

Usage recommendation:
Supersedes TLI10107 - Certificate I in Transport and Logistics (Warehousing and Storage) 06/Mar/2011
Is superseded by and equivalent to TLI11215 - Certificate I in Warehousing OperationsUpdated to align with the Standards for Training Packages. 18/Oct/2015

Training packages that include this qualification


SchemeCodeClassification value
ANZSCO Identifier 891111 Freight Handler (Rail Or Road) 
ASCO (occupation type) Identifier 9992-11 Freight Handler (Road And Rail) 
ASCED Qualification/Course Field of Education Identifier 0899 Other Management And Commerce 
Qualification/Course Level of Education Identifier 524 Certificate I 
Taxonomy - Industry Sector N/A Warehousing and Storage 
Taxonomy - Occupation N/A No Specific Job Role 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 891111 Freight Handler (Rail Or Road) 02/Sep/2011 
ASCO (occupation type) Identifier 9992-11 Freight Handler (Road And Rail) 02/Sep/2011 
ASCED Qualification/Course Field of Education Identifier 0899 Other Management And Commerce 02/Sep/2011 
Qualification/Course Level of Education Identifier 524 Certificate I 07/Mar/2011 
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Modification History

Not Applicable


Rationale :

A general qualification for the Warehousing and Storage Industry. Successful completion will require competency in units that relate to work defined as aligned at AQF Level 1.

Breadth, depth and complexity of knowledge and skills would prepare a person to perform a defined range of activities, most of which may be routine and predictable.

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Entry requirements :

There are no entry requirements for this qualification.

Employability Skills Summary

Employability Skills Summary for :

TLI11210 Certificate I in Warehousing Operations  (continued )

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Use communication systems and procedures required for basic warehousing operations
  • Read and interpret relevant regulations, instructions, signs and labels applicable to warehousing operations
  • Speak clearly and directly on matters related to warehousing operations
  • Write basic documents as part of duties, including completion of relevant forms and incident reports
  • Recognise and interpret non-verbal signs, signals and behaviour
  • Use relevant communication equipment.


  • Assist in the resolution of any interpersonal conflicts that may arise during warehousing operations
  • Avoid and prevent the harassment of others in the workplace
  • Collaborate with others in the course of warehousing operations
  • Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

  • Identify and solve or report problems arising in the course of warehousing operations
  • Monitor and anticipate problems that may occur in the course of warehousing operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility
  • Recognise hazards and risks in a range of warehousing situations and take appropriate precautions
  • Use mathematics to carry out various basic calculations related to warehousing operations.

TLI11210 Certificate I in Warehousing Operations  (continued )

Employability Skill 

Industry /enterprise requirements for this qualification include :

Initiative and enterprise 

  • Modify activities dependent on differing situations and contingencies that may arise during warehousing operations
  • Take appropriate initiatives in a range of operational situations such as those above
  • Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

  • Follow and apply operational and emergency plans, systems and procedures
  • Check own compliance with regulations and codes of practice
  • Implement the workplace security and safety management systems
  • Check own operational performance
  • Collect and interpret basic information needed in the course of warehousing operations
  • Organise and plan own work activities
  • Manage time and priorities in the course of warehousing operations.

Self management 

  • Interpret and apply regulations and instructions
  • Establish and follow own work plans and schedules
  • Check own work performance.


  • Adapt own competence in response to any changes in warehousing operations
  • Update own knowledge and skills required for warehousing activities.


  • Use equipment and materials required during warehousing operations
  • Follow and apply operational and servicing instructions for equipment used during warehousing operations
  • Follow and apply OH&S procedures when using warehousing equipment and facilities.

Packaging Rules

Requirements for completion of the qualification :

A successful assessment outcome for a total of 10 units  of competency comprising:

  • the 2 core units , listed below


  • 8 elective units  which may be taken from the elective units listed below, or may include up to 3 units  drawn with appropriate contextualisation from qualifications at the same level or one higher in this Training Package or any other endorsed Training Package or accredited course.

TLI11210 Certificate I in Warehousing Operations  (continued )

Core units :



F Safety Management 

TLIF1001A Follow occupational health and safety procedures

L Resource Management 

TLIL1001A Complete workplace orientation/induction procedures

Elective units :



A Handling Cargo /Stock 

TLIA1001A Secure cargo

TLIA2011A Package goods

TLIA2012A Pick and process orders

TLIA2022A Participate in stocktakes

B Equipment Checking and Maintenance 

TLIB1031A Clean up plant, equipment and worksite

C Vehicle Operation 

TLIC1013A Ride courier/delivery bicycle

D Load Handling 

TLID1001A Shift materials safely using manual handling methods

TLID1002A Shift a load using manually-operated equipment

E Communication and Calculation 

TLIE1003A Participate in basic workplace communication

TLIE1005A Carry out basic workplace calculations

F Safety Management 

TLIF1002A Conduct housekeeping activities

TLIF1009A Conduct cleaning operations in enclosed spaces

G Teamwork 

TLIG1001A Work effectively with others

I Customer Service 

TLII1002A Apply customer service skills

U Environment 

TLIU1013A Prepare for environmentally sustainable work practices

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