Qualification details

TAE70311 - Graduate Certificate in International Education Services (Release 2)


ReleaseStatusRelease date
2 (this release)Current 27/Aug/2013
(View details for release 1) Replaced12/Oct/2011

Usage recommendation:
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
DeletedDeleted from TAE10 Training and Education05/Apr/2016
Supersedes and is equivalent to TAE70310 - Vocational Graduate Certificate in International Education ServicesThis qualification replaces TAE70310 Vocational Graduate Certificate in International Education Services11/Oct/2011

Training packages that include this qualification


SchemeCodeClassification value
ANZSCO Identifier 511112 Program Or Project Administrator 
ASCO (occupation type) Identifier 3292-11 Project Or Program Administrator 
ASCED Qualification/Course Field of Education Identifier 0701 Teacher Education 
Qualification/Course Level of Education Identifier 221 Graduate Certificate 
Taxonomy - Industry Sector N/A Education Administration,Training 
Taxonomy - Occupation N/A International Admissions Coordinator,AusAID Liaison Officer,International Marketing Coordinator (Education),Exchange Program Manager,International Education Services Professional,Director of Studies (International Education),ESL Director of Studies,Director of Student Administration (International Education),International Admissions Officer,International Student Services Manager,International Education Program Coordinator,Education Client Services Manager (International Education),Director of Student Admissions (International Programs),International Admissions Manager,Exchange Program Coordinator,International Student Coordinator,International Education Program Manager,International Marketing Manager (Education),International Education Director,International Student Academic Advisor,International Student Support Services Coordinator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 511112 Program Or Project Administrator 03/Dec/2012 
ASCO (occupation type) Identifier 3292-11 Project Or Program Administrator 03/Dec/2012 
ASCED Qualification/Course Field of Education Identifier 0701 Teacher Education 03/Dec/2012 
Qualification/Course Level of Education Identifier 221 Graduate Certificate 12/Oct/2011 
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Modification History



Release 2

Released with TAE10 Training and Education Training Package Version 4.0.

New release created to correct metadata. No changes were made to the qualification content.

Release 1

Released with TAE10 Training and Education Training Package Version 2.0.


This qualification reflects the roles of individuals who apply both broad and highly specialised skills and knowledge in the field of international education. Their roles involve making significant, high level and independent judgements within major, broad or specialised planning, design, operational, technical or management functions. They may also have responsibility and broad ranging accountability for the structure, management and output of the work of others or for discrete functions.

Pathways Information

Prerequisite requirements 

There are no prerequisite requirements for individual units of competency.

Pathways into the qualification 

  • There are no formal pathways into the qualification; candidates are likely to undertake it following vocational experience in a range of roles.

Pathways from the qualification 

  • TAE80210 Vocational Graduate Diploma of Management (Learning).

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

Not applicable.

Employability Skills Summary

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill 

Industry/enterprise requirements for this qualification include: 


  • clearly communicating workplace information to others (verbally and non-verbally)
  • communicating sensitively in a cross-cultural context
  • communicating with people who speak languages other than English
  • interpreting needs of internal and external customers
  • negotiating effectively
  • reading and interpreting workplace-related documentation
  • writing to audience needs


  • applying knowledge of own role as part of a team
  • working as an individual and a member of a team
  • working with diverse individuals and groups


  • developing practical responses to workplace-related functions
  • taking action to resolve concerns

Initiative and enterprise

  • adapting to new and emerging situations
  • being creative or proactive in response to workplace problems, changes and challenges
  • developing a strategic, creative, long-term vision
  • developing innovative solutions to workplace challenges

Planning and organising

  • allocating resources to workplace tasks and requirements
  • collecting, analysing and organising workplace data
  • identifying risk factors and taking action to minimise risk
  • planning for contingencies
  • utilising or determining required resources


  • following workplace documentation, such as codes of practice or operating procedures
  • managing own time and priorities
  • projecting a professional image when representing the organisation
  • taking personal responsibility at the appropriate level


  • maintaining knowledge of products and services
  • participating in ongoing learning (formal and informal)
  • seeking assistance and expert advice


  • applying business-related technology skills in organising and using workplace information
  • using business-related technology and equipment
  • using business-related technology safely

Packaging Rules

Total number of units = 5 

3 core units  plus 

2 elective units 

At least 1 elective unit  must be selected from the elective units listed below.

The remaining 1 elective unit  may be selected from the list below, any currently endorsed training package or accredited course.

Core units 

BSBDIV701A Develop cross cultural communication and negotiation strategies*

TAEEDU701A Investigate current trends in internationalisation of education*

TAEEDU704A Conduct applied international education research*

Elective units 

BSBINN801A Lead innovative thinking and practice

BSBREL701A Develop and cultivate collaborative partnerships and relationships

TAEEDU702A Develop international onshore education programs and projects*

TAEEDU703A Establish transnational offshore education initiatives*

* Note : These units are based on modules from the accredited course 21077VIC Graduate Certificate in Business (Management of International Education). Permission to adapt the modules was granted by the Department of Education and Training on behalf of the copyright holder, the State of Victoria.

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