Qualification details

TAE50310 - Diploma of International Education Services (Release 3)

Summary

Releases:
ReleaseStatusRelease date
3 (this release)Current 02/Nov/2012
(View details for release 2) Replaced12/Oct/2011
(View details for release 1) Replaced31/May/2010

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from TAE10 Training and Education05/Apr/2016
Supersedes and is equivalent to BSB50907 - Diploma of International Education Services30/May/2010

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCOM501B - Identify and interpret compliance requirementsIdentify and interpret compliance requirements N/A
BSBCUS501B - Manage quality customer serviceManage quality customer service N/A
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plans N/A
BSBHRM505B - Manage remuneration and employee benefitsManage remuneration and employee benefits N/A
BSBIND302A - Work effectively in the international education services industryWork effectively in the international education services industry N/A
BSBINM501A - Manage an information or knowledge management systemManage an information or knowledge management system N/A
BSBINN502A - Build and sustain an innovative work environmentBuild and sustain an innovative work environment N/A
BSBLED501A - Develop a workplace learning environmentDevelop a workplace learning environment N/A
BSBMGT502B - Manage people performanceManage people performance N/A
BSBMGT516C - Facilitate continuous improvementFacilitate continuous improvement N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 511112 Program Or Project Administrator 
ASCO (occupation type) Identifier 3292-11 Project Or Program Administrator 
ASCED Qualification/Course Field of Education Identifier 0701 Teacher Education 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Education Administration 
Taxonomy - Occupation N/A International Student Academic Advisor,International Admissions Manager,International Admissions Coordinator,Accommodation Coordinator,International Marketing Liaison Officer (Education),Exchange Program Manager,Assistant Marketing Coordinator (International Education),International Admissions Officer,International Education Program Coordinator,AusAID Liaison Officer,International Marketing Coordinator (Education),International Marketing Manager (Education),International Student Orientation Programs Coordinator,International Education Compliance Coordinator,International Student Services Manager,International Liaison Officer,International Students Officer,Director of Studies (International Education),International Student Support Services Coordinator,International Student Coordinator,Exchange Program Coordinator,Director of Student Administration (International Education),Enrolment Officer (International Education),ESL Director of Studies 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 511112 Program Or Project Administrator 31/May/2010 
ASCO (occupation type) Identifier 3292-11 Project Or Program Administrator 31/May/2010 
ASCED Qualification/Course Field of Education Identifier 0701 Teacher Education 31/May/2010 
Qualification/Course Level of Education Identifier 421 Diploma 31/May/2010 
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Modification History

Version 

Comments 

Release 3

Released with TAE10 Training and Education Training Package version 3.0

New release created to correct unit suffix for imported unit BSBINM501.

Release 2

Released with TAE10 Training and Education Training Package version 2.0

New release created to update unit identifiers and correct typographical errors.

Release 1

First released with TAE10 Training and Education Training Package version 1.0

Description

Descriptor 

This qualification reflects the roles of individuals working in international education administration who apply a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

International education work contexts include international onshore education, transnational offshore education, international projects, and exchange or study abroad programs. A range of public and private education sectors and organisations provide international education. Sectors include higher education, vocational education and training, schools, English language intensive courses for overseas students (ELICOS), and preparatory courses (foundation, bridging and enabling).

Job roles 

Job roles and titles vary across different industry sectors. Possible job titles and roles relevant to this qualification include:

  • accommodation coordinator
  • assistant marketing coordinator
  • AusAID liaison officer
  • coordinator, manager or officer in government agency or peak body
  • deputy principal (schools sector)
  • director of student administration
  • director of studies
  • ELICOS director
  • enrolment or admissions officer
  • head of boarding house
  • international admissions coordinator or officer
  • international liaison officer
  • international programs coordinator
  • international student academic adviser
  • international student coordinator
  • international student orientation program coordinator
  • manager, international student admissions or administration
  • manager or coordinator, international student support services
  • manager or liaison officer, international marketing
  • student union officer, international student programs
  • study abroad and exchange coordinator or manager.

Pathways Information

Qualification pathways 

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • after achieving BSB40507 Certificate IV in Business Administration and providing evidence of competency in the core units required for BSB30507 Certificate III in Business Administration (International Education)

OR

  • after achieving BSB30507 Certificate III in Business Administration (International Education) and providing evidence of competency in the majority of units required for BSB40507 Certificate IV in Business Administration

OR

  • with some vocational experience working in a range of business settings in support roles, including international education services.

Examples of job roles for candidates seeking entry based on their vocational experience include:

  • administrative assistant, international office of university
  • assistant administrative officer
  • education program support worker, TAFE international education department
  • information services assistant/officer, international education office of a school
  • international education agent
  • receptionist, registered training organisation providing ELICOS
  • student recruitment and admissions assistant
  • student services officer
  • student support assistant.

Pathways from the qualification

After achieving TAE50310 Diploma of International Education Services, candidates may undertake TAE70310 Vocational Graduate Certificate in International Education Services.

Licensing/Regulatory Information

Licensing , legislative , regulatory or certification considerations 

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

Not applicable.

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY 

TAE50310 Diploma of International Education Services 

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill 

Industry /enterprise requirements for this qualification include :

Communication

  • clearly communicating workplace information to others (verbally and non-verbally)
  • communicating sensitively in a cross-cultural context
  • communicating with people who speak languages other than English
  • interpreting needs of internal and external customers
  • reading and interpreting workplace-related documentation
  • writing to audience needs

Teamwork

  • applying knowledge of own role as part of a team
  • working as an individual and a member of a team
  • working with diverse individuals and groups

Problem-solving

  • developing practical responses to workplace-related functions
  • taking action to resolve concerns

Initiative and enterprise

  • adapting to new and emerging situations
  • being creative or proactive in response to workplace problems, changes and challenges
  • developing a strategic, creative, long-term vision
  • developing innovative solutions to workplace challenges

Planning and organising

  • allocating resources to workplace tasks and requirements
  • collecting, analysing and organising workplace data
  • identifying risk factors and taking action to minimise risk
  • planning for contingencies
  • utilising or determining required resources

Self-management

  • following workplace documentation, such as codes of practice or operating procedures
  • managing own time and priorities
  • projecting a professional image when representing the organisation
  • taking personal responsibility at the appropriate level

Learning

  • maintaining knowledge of products and services
  • participating in ongoing learning (formal and informal)
  • seeking assistance and expert advice

Technology

  • applying business-related technology skills in organising and using workplace information
  • using business-related technology and equipment
  • using business-related technology safely

Packaging Rules

Packaging Rules 

Total number of units  = 10 

7 core units plus 

3 elective units 

At least 2 of the elective units  must be selected from the elective units listed below. The other elective unit  may be selected from the elective units listed below or any other currently endorsed Training Package or accredited course. Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units 

BSBIND302A Work effectively in the international education services industry*

BSBWOR401A Establish effective workplace relationships

CHCCS405A Work effectively with culturally diverse clients and co workers

TAEEDU501A Facilitate international education compliance*

TAEEDU502A Manage international education issues and incidents*

TAEEDU504A Manage international education and training processes

TAEEDU509A Use information to enhance international education work role performance*

Elective units 

Compliance 

BSBCOM501B Identify and interpret compliance requirements

Customer service 

BSBCUS501A Manage quality customer service

Educational administration 

TAEEDU401A Coordinate provision of pastoral care services to international students*

TAEEDU503A Manage international student recruitment and selection

TAEEDU505A Manage international client accommodation services*

TAEEDU506A Facilitate international education events and programs*

TAEEDU507A Manage transnational offshore education programs*

TAEEDU508A Manage international education financial and administrative processes

Financial management 

BSBFIM501A Manage budgets and financial plans

Human resource management 

BSBHRM505B Manage remuneration and employee benefits

Information management 

BSBINM501A Manage an information or knowledge management system

Innovation

BSBINN502A Build and sustain an innovative work environment

Learning and development 

BSBLED501A Develop a workplace learning environment

Management 

BSBMGT502B Manage people performance

BSBMGT516C Facilitate continuous improvement

BSBMGT616A Develop and implement strategic plans

CHCORG14B Manage a service organisation

Marketing 

BSBMKG513A Promote products and services to international markets

BSBMKG516B Profile international markets

Occupational health and safety 

BSBOHS509A Ensure a safe workplace

Project management 

BSBPMG510A Manage projects

BSBPMG609A Direct procurement and contracting for a project program

Relationship management 

BSBREL501A Build international client relationships

BSBREL502A Build international business networks

Research 

BSBRES401A Analyse and present research information

Training advisory services 

TAETAS501B Undertake organisational training needs analysis

*Note : These units are based on modules from the accredited courses 30511QLD Certificate III in International Education Services, 30512QLD Certificate IV in International Education Services and 30513QLD Diploma of International Education Services. Permission to adapt the modules was granted by the copyright holder, International Education Services Ltd.

Selecting elective units for different outcomes 

The context for this qualification varies and this must guide the selection of elective units. Examples of appropriate elective units for particular outcomes follow.

Coordinator , international student support services 

7 core units plus 

3 elective units 

  • BSBCUS501A Manage quality customer service
  • TAEEDU401A Coordinate provision of pastoral care services to international students
  • TAEEDU506A Facilitate international education events and programs

Manager , international marketing 

7 core units plus 

3 elective units 

  • BSBMKG513A Promote products and services to international markets
  • BSBREL501A Build international client relationships
  • BSBREL502A Build international business networks

Director of student administration 

7 core units plus 

3 elective units 

  • TAEEDU503A Manage international student recruitment and selection
  • TAEEDU508A Manage international education financial and administrative processes
  • BSBMGT516A Facilitate continuous improvement

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