Unit of competency details

TAAENV501B - Maintain and enhance professional practice (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 01/Oct/2004

Usage recommendation:
Is superseded by TAEPDD501A - Maintain and enhance professional practiceThis unit replaces TAAENV501B Maintain and enhance professional practice. Outcomes deemed NOT equivalent. 11/Oct/2011

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
TAA04 - Training and Assessment Training PackageTraining and Assessment Training Package 1.0 
ICA05 - Information and Communications Technology Training PackageInformation and Communications Technology Training Package 3.1 
CUS09 - MusicMusic 1.1-1.2 
AVI08 - Aviation Training PackageAviation Training Package 3.0-5.0 


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080305 Personal Management Training  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080305 Personal Management Training  01/Oct/2004 
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Modification History

Not applicable.

Unit Descriptor

This unit specifies the competency required for individuals to manage their personal professional performance and to take responsibility for their professional development in relation to the provision of training and/or assessment services.

Application of the Unit

This unit addresses the processes required to maintain a high level of professional performance in the vocational education and training field. It includes modelling high standards of performance in accordance with professional standards and procedures, and the processes and outcomes involved in determining professional development needs and participating in associated activities.

This unit is also designed to assist vocational education and training personnel to identify strategies for maintaining currency and to respond to changes in vocational education and training policy and the operating environment.

The competency specified in this unit is typically required by a person involved directly or indirectly in the provision of training/ assessment services in a training and/or assessment organisation  (refer to the definition provided in the Range Statement).

Licensing/Regulatory Information

Not applicable.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

Elements and Performance Criteria 


Performance Criteria 


Model high standards of performance 


Personal performance is consistent with the organisation's goals and objectives  


Appropriate professional techniques and strategies  are modelled


Personal work goals and plans reflect individual responsibilities and accountabilities in accordance with organisational/legal requirements 


Ethical and inclusive practices  are applied in professional practice


Determine personal development needs 


Personal knowledge and skills are assessed against units of competency and other relevant benchmarks to determine development needs and priorities


Changes in vocational education and training policy and operating environments are identified and the impact on professional practice and personal development needs is determined


Feedback  from colleagues and clients is used to identify personal learning needs/areas of professional development


Future career options are identified


Personal learning needs are documented and updated


Personal development needs are discussed with relevant personnel  for inclusion in the professional development plan 


Participate in professional development activities 


Development opportunities  suitable to personal learning style/s are selected and used to support continuous learning and maintain currency of professional practice 


Professional networks  are participated in to support continuous learning and to maintain professional practice


Own performance and professional competency is continuously improved through engagement in professional development activities


Technology  is used to maintain regular communication with relevant networks, organisations and individuals


Reflect on and evaluate professional practice 


Developments and trends  impacting on professional practice are researched and integrated into work performance


Feedback from colleagues/clients is used to identify and introduce improvements in work performance


Innovative and responsive approaches for improving professional practice are identified through the use of continuous improvement techniques and processes 


Records, reports and recommendations for improvement are managed within the organisation's systems and processes

Required Skills and Knowledge

Not applicable.

Evidence Guide

Evidence Guide 

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of Assessment 

To demonstrate competency against this unit candidates must be able to provide evidence that that they have managed their personal professional development. This includes documenting personal learning needs, having input into the professional development plan, in consultation with relevant personnel, participating in relevant industry networks and maintaining currency of professional practice.

Candidates must show that they have participated in relevant industry/professional development events or activities; identified and prioritised individual networking needs; shown how networks have been used to gain information and other support appropriate to workplace or work role; shown how feedback was used to identify further areas for development; used reflection strategies to identify new ways of improving performance; and used technology to access new information.

Evidence Requirements 

Required knowledge includes :

organisational goals/objectives

organisational processes, procedures and opportunities relating to professional development

a range of continuous improvement techniques and processes and their application

social and education trends and changes impacting on the vocational education and training environment, for example:

policy changes

technological changes

cultural changes

economical changes

networks relevant to professional practice

standards/principles, ethnical/inclusive principles and practices

types and availability of training development activities and opportunities

relevant policies, legislation, codes of practice and national standards including national Commonwealth and state/territory legislation for example:

Training Packages, competency standards, other relevant benchmarks

licensing requirements

industry/workplace requirements

duty of care under common law

recording information and confidentiality requirements

anti-discrimination including equal opportunity, racial vilification and disability discrimination

workplace relations

industrial awards/enterprise agreements

National Reporting System

relevant OHS knowledge relating to the work role/work context, and OHS when managing own professional practice and performance

Required skills and attributes include :

reflection skills to:

systematically evaluate personal work practices to improve performance or understanding

reduce or prevent stress

leadership skills to present a professional image

self-evaluation skills to:

identify gaps in skills or knowledge

obtain competencies to meet current and future organisational objectives

research skills to:

keep up with trends in vocational education and training to obtain current information

identify relevant industry affiliations

keep up with trends/changes/developments in the vocational area of competency

communication skills to:

obtain feedback from colleagues and clients

participate in professional networks

consult with colleagues and clients

interpersonal skills to:

participate in industry events and activities

build professional relationships

networking skills to build an industry network

literacy skills to:

document personal learning needs

read and interpret vocational education and training information such as legal/ organisational policy documents

complete and maintain records related to professional development

time management skills to:

organise professional development activities

analyse and identify career options

create a balance between work, study, personal and recreation activities

Products that could be used as evidence include :

documented personal learning needs

examples of developments and trends researched

examples of continuous improvement techniques and processes used

Processes that could be used as evidence include :

how organisational ethics and/or practices were accessed and applied within organisational requirements

how and why personal development needs were identified

how feedback was obtained from clients and colleagues and used to improve work performance

how and why professional practice was reflected on and evaluated

Resource implications for assessment include :

relevant organisational/legal documentation

access to relevant benchmarks

access to networks, technology, communication

The collection of quality evidence requires that :

assessment must address the scope of this unit and reflect all components of the unit, i.e. the Elements, Performance Criteria, Range Statement, Evidence Guide, Employability Skills

a range of appropriate assessment methods and evidence gathering techniques is used to determine competency

evidence must be gathered in the workplace wherever possible. Where no workplace is available, a simulated workplace must be provided

the evidence collected must relate to a number of performances assessed at different points in time and in a Learning and Assessment Pathway these must be separated by further learning and practice

assessment meets the rules of evidence

a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated

Specific evidence requirements must include :

evidence of contribution to professional development plan

evidence of networking and using technology to gain information and other support

evidence of participating in professional development activities and maintaining currency

evidence of incorporating self reflection, feedback obtained from clients/colleagues into professional practice

Integrated assessment means that :

this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package . Suggested units include but are not limited to:

TAAASS501B Lead and coordinate assessment systems and services 

TAACMQ505B Lead a team to foster innovation 

TAADEL503B Provide advanced facilitation to support learning .

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Training and /or assessment organisation  refers to:

a Registered Training Organisation (RTO), i.e. an organisation registered to provide recognised training and assessment services; includes TAFE institutes, private commercial colleges/companies, enterprises, community organisations, group training companies and schools

an organisation working in a partnership arrangement with an RTO to provide recognised training and assessment services

an organisation that provides non-recognised training and assessment services

Organisation's goals and objectives  may relate to:

business plan

strategic plan

operational plan/s

organisation's code of conduct

flexibility and client responsiveness

client satisfaction

financial performance

people management

marketing and client service

quality and quality assurance

Professional techniques and strategies  may include:

techniques for initiating action and directing decision making

strategies for presenting a confident and assured manner in challenging situations

maintaining ethical practice in the face of opposition

modelling behavioural and personal presentation standards

motivation strategies

time management

strategies for acknowledging and respecting the attitudes and beliefs of others

techniques for promoting active participation

Organisational /legal requirements  may include:

customer complaints, grievances and appeals

risk identification and management, including OHS

quality and continuous improvement processes and standards, including validation systems

financial management, including refund policies and systems to protect fees paid in advance (if appropriate)

recognition of qualifications issued by other training and/or assessment organisations

access and equity

client selection, enrolment and induction/orientation

staff recruitment, induction and ongoing development and monitoring

availability of policies and procedures to all personnel and learners/clients

collaborative/partnership arrangements

confidentiality and privacy requirements

ethical standards

defined resource parameters

administrative and records management system, for example:

reporting/recording requirements and arrangements

maintenance, retention, archiving, retrieval, storage and security of assessment information

document version control

Ethical and inclusive practices  may include:

demonstrating probity in all areas of responsibility

modelling organisational/professional codes of conduct

reinforcing ethical conduct in interactions with and between other people

showing respect for individual diversity, culture and religion

recognising and utilising difference to develop both the individual and the organisation

demonstrating sensitivity to the circumstances and background of others

fostering a culture of inclusiveness

new/revised policy directions in vocational education and training

Feedback  may include:

formal/informal performance appraisals

obtaining comments from supervisors and colleagues

obtaining comments from clients

personal reflective behaviour strategies

routine organisational methods for monitoring service delivery

Relevant personnel  may include:

personnel responsible for initiating and approving the professional development plan for employees in the organisation

Professional development plan  refers to:

the organisation's professional development plan for each individual staff member, outlining:

work and personal career objectives

identified areas requiring development

learning opportunities/activities

relevant work activities/projects

links to organisational training needs profile

Development opportunities  may include:

undertaking further higher education/VET qualification

undertaking professional development in specific areas of practice

internal training/development programs

relevant conferences, seminars and workshops

reading relevant journals and literature

networking with internal/external colleagues

coaching and/or mentoring

Currency of professional practice  may include:

vocational competency and/or technical expertise in subject matter

professional practice as a trainer/facilitator, assessor

Professional networks  may include:

informal networks with:

other trainers/facilitators, assessors

people working in industry/vocational area

contacts in vocational education and training

formal networks such as:

local/interstate assessor/trainer networks

interest and support groups

regional, specialist and peak associations

professional/occupation associations

communities of practice

Technology  may include:

computer-based communication, e.g. email, Internet, Extranet and Intranet

facsimile machines


video conferencing

Developments and trends  may include:

new/revised Training Packages in vocational area of expertise

legislative/regulatory changes in vocational area of competency

new developments/directions/trends in vocational education and training

policy changes in vocational education and training

Continuous improvement techniques and processes  may include:

limited and systemic evaluation

records review and maintenance


strategic business/operational planning

ongoing education and training

team meetings and networking

Unit Sector(s)

Not applicable.

Competency Field

Learning Environment 

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