Unit of competency details

SITXLAN3401

(Arabic)

SITXLAN3402

(Indonesian)

SITXLAN3403

(Cantonese)

SITXLAN3404

(Dutch)

SITXLAN3405

(Finnish)

SITXLAN3406

(French)

SITXLAN3407

(German)

SITXLAN3408

(Greek)

SITXLAN3409

(Hindi)

SITXLAN3410

(Hungarian)

SITXLAN3411

(Italian)

SITXLAN3412

(Japanese)

SITXLAN3413

(Korean)

SITXLAN3414

(Malay)

SITXLAN3415

(Mandarin)

SITXLAN3416

(Polish)

SITXLAN3417

(Portuguese)

SITXLAN3418

(Russian)

SITXLAN3419

(Serbian)

SITXLAN3420

(Spanish)

SITXLAN3421

(Swedish)

SITXLAN3422

(Swiss German)

SITXLAN3423

(Taiwanese)

SITXLAN3424

(Thai)

SITXLAN3425

(Turkish)

SITXLAN3426

(Croatian)

SITXLAN3427

(Bosnian)

SITXLAN3428

(Australian Indigenous languages)

SITXLAN3429

(AUSLAN)

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Read workplace documents.

1.1 Read and understand workplace documents , including explicit and implicit information, ideas, technical information and writer requirements.

1.2 Interpret accompanying visual and graphics material.

1.3 Understand the culturally specific meaning contained in documents.

2. Provide informal written translations.

2.1 Capture and convey information in written texts and summaries, taking account of cultural differences.

2.2 Provide explanation or comments to clarify meaning as required, especially about culturally specific details.

2.3 Recognise documents requiring professional translation  and arrange for assistance as required.

3. Write workplace documents.

3.1 Produce written workplace documents  according to recognised conventions, standards and formats.

3.2 Ensure content of written documents is appropriate to audience and purpose.

3.3 Develop ideas in appropriate depth to meet the requirements of the particular context.

3.4 Tailor language to meet requirements of the situation.

3.5 Observe social and cultural conventions when writing workplace documents.

3.6 Write documents with minimal errors so that intended meaning is clearly conveyed to the reader.

This section describes the skills and knowledge required for this unit.

Required skills 

• literacy skills in a language other than English to:

• read and interpret information and workplace documents that include some complex ideas and concepts
• write documents that require clear and fluent expression of information and ideas
• appropriately structure texts
• use language tailored to the requirements of the situation.

Required  knowledge 

• linguistic knowledge and writing conventions for the language being assessed, including:

• grammar, spelling and punctuation conventions
• social, workplace and cultural conventions
• ways to convey nuances of meaning

• technical vocabulary for specific workplace activities
• standard formats and protocols for a range of workplace documents relevant to the workplace.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

• read and write workplace documents required to fulfil a given job role in a language other than English:

• read and write a range of workplace documents
• write documents with clear and fluent expression of information and ideas, correct structure and appropriate style and tone for the audience and workplace situation (rare linguistic errors may occur).

Context of and specific resources for assessment 

Assessment must ensure use of:

• a real or simulated workplace activity where written communication in languages other than English is required
• industry documents, such as reports and promotional materials written in languages other than English.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

• review of written communications prepared by the individual
• written and oral questioning to assess the individual’s ability to interpret workplace documents
• written or oral questioning to assess cultural knowledge and cross-cultural communication considerations
• written or oral questioning to assess linguistic knowledge, generic structure and other specific language features, such as vocabulary and sentence structure
• review of portfolios of evidence and third-party workplace reports of on-the-job performance by the individual.

Guidance information for assessment 

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

• BSBWRT401A Write complex documents
• SITTTSL304 Prepare quotations
• SITTTSL307 Process travel-related documentation.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace documents  to be read and informally interpreted may include:

• brochures and promotional material
• conference programs
• correspondence
• manuals
• menus and wine lists
• reports
• reservations information
• schedules and itineraries.

Documents requiring professional translation  may include:

• complex contractual documents
• complex proposals, submissions and tenders.

Written workplace documents  may include:

• correspondence
• menus and wine lists
• promotional material
• quotations
• reservations information
• schedules and itineraries
• simple manuals
• simple reports.