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Unit of competency details

SITXHRM002 - Roster staff (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to SITXHRM008 - Roster staffMinor changes to PE, KE and AC. 09/Jun/2022
Supersedes and is equivalent to SITXHRM401 - Roster staff• Equivalent • Unit updated to meet the Standards for Training Packages. 02/Mar/2016

Releases:
ReleaseRelease date
1 1 (this release) 03/Mar/2016


Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIR - Retail Services Training PackageRetail Services Training Package 1.0-7.0 
FBP - Food, Beverage and PharmaceuticalFood, Beverage and Pharmaceutical 2.0-7.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-6.0 
CPP - Property Services Training PackageProperty Services Training Package 15.0-16.1 
BSB - Business Services Training PackageBusiness Services Training Package 3.0-6.1 
SIT - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 1.0-1.3 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
FBP40321 - Certificate IV in Food ProcessingCertificate IV in Food ProcessingCurrent
SIT40316 - Certificate IV in Holiday Parks and ResortsCertificate IV in Holiday Parks and ResortsDeleted1-2 
BSB52115 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesSuperseded2-3 
SIT50416 - Diploma of Hospitality ManagementDiploma of Hospitality ManagementSuperseded1-2 
CUA50420 - Diploma of Live Production and Technical ServicesDiploma of Live Production and Technical ServicesCurrent1-2 
CUA40420 - Certificate IV in Live Production and Technical ServicesCertificate IV in Live Production and Technical ServicesCurrent1-2 
CPP40421 - Certificate IV in CleaningCertificate IV in CleaningCurrent
SIT50116 - Diploma of Travel and Tourism ManagementDiploma of Travel and Tourism ManagementSuperseded1-2 
SIT60316 - Advanced Diploma of Hospitality ManagementAdvanced Diploma of Hospitality ManagementSuperseded1-2 
SIT50316 - Diploma of Event ManagementDiploma of Event ManagementSuperseded
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080303 Human Resource Management  09/Aug/2016 
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Unit Of competency

Modification History

Not applicable.

Application

This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets.

This unit applies to individuals responsible for developing staff rosters for situations involving potentially large numbers of staff working across a range of different service periods or shifts. It does not apply to small office environments.

It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers.

The unit applies to all tourism, travel, hospitality and event sectors.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil

Competency Field

Human Resource Management

Unit Sector

Cross-Sector

Elements and Performance Criteria

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop staff rosters.

1.1.Develop rosters according to relevant industrial agreements and other considerations and wage budgets.

1.2.Maximise operational and customer service efficiency while minimising wage costs.

1.3.Combine duties where appropriate to ensure effective use of staff.

1.4.Roster teams with complementary skills mix to meet operational requirements.

1.5.Take account of social and cultural considerations and broader organisational policies that affect staff rosters.

1.6.Consult with colleagues to ensure input into rosters.

1.7.Use roster systems and equipment to administer rosters.

2. Present and communicate rosters.

2.1.Present rosters in required formats to ensure clarity of information according to organisational standards.

2.2.Communicate rosters to appropriate colleagues within designated timeframes.

3. Maintain rostering records.

3.1.Administer records of shift time completed by employees or contractors.

3.2.Maintain staff rostering records according to organisational procedures

4. Evaluate rosters.

4.1.Monitor effectiveness of rosters in consultation with colleagues.

4.2.Identify ways in which rosters and roster development processes may be improved and take appropriate action.

Foundation Skills

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

SKILLS 

DESCRIPTION 

Reading skills to:

  • interpret documents outlining opening and closing times, operational hours, and expected customer traffic.

Writing skills to:

  • write potentially complex roster documentation.

Oral communication skills to:

  • ask colleagues questions to confirm their requirements
  • listen, understand and interpret messages.

Numeracy skills to:

  • complete planning activities involving dates, times and staff ratios.

Problem-solving skills to:

  • re-work rosters in cases of staff illness.

Teamwork skills to:

  • consider staff requests and personal commitments when planning rosters.

Technology skills to:

  • use system capabilities and functions of rostering software programs.

Unit Mapping Information

SITXHRM401 Roster staff

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694

Modification History

Release 

Comments 

Release 1

This version first released with CUA Creative Arts and Culture Training Package Version 5.0.

Application

This unit describes the skills and knowledge required to maintain currency and apply up-to-date information on the photo imaging industry, including the industry structure and operation, employment obligations and impact of new technology. It involves seeking out credible information, applying gathered information and updating industry knowledge where required.

The unit applies to those who work in commercial contexts, such as photographic studios or photo printing and processing businesses but could also be applied to those who produce photographic works for exhibition.

No licensing, legislative or certification conditions apply to this unit at the time of publication.

Unit Sector

Visual Communication – Photo Imaging

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source industry information

1.1 Seek information on structure and operation of photo imaging industry using credible sources

1.2 Seek information on new technologies affecting photo imaging industry using credible sources

1.3 Seek information on ethical, legal, and safe work practices that apply to photographic industry

1.4 Seek information on business practices in photo imaging industry using credible sources

2. Apply industry information

2.1 Collate and systematically organise information collected

2.2 Discuss and share information about key issues affecting the photo imaging industry with others

2.3 Assist and improve the quality of work performance through the application of gathered credible information

3. Update industry knowledge

3.1 Identify and use opportunities to update knowledge of photo imaging industry

3.2 Monitor current issues affecting photo imaging industry

3.3 Establish and maintain contacts in photo imaging industry

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

S KILL 

DESCRIPTION 

Reading

  • Interprets straightforward textual information from credible sources

Writing

  • Composes text using relevant industry terminology when requesting and providing information

Oral Communication

  • Uses simple and required language when seeking and sharing information with others
  • Follows required communication practices and procedures when sharing information and connecting with people in the photo imaging industry

Self-management

  • Takes personal responsibility for the application of legal, ethical and safety practices when performing routine daily tasks

Teamwork

  • Works collaboratively with required personnel ensuring procedures are implemented

Planning and organising

  • Selects information sources that are credible and useful for application to photo imaging tasks
  • Uses simple organisational techniques when developing and maintaining industry contacts and industry knowledge

Unit Mapping Information

Supersedes and is equivalent to CUAPHI301 Develop and apply photo imaging industry knowledge.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=1db201d9-4006-4430-839f-382ef6b803d5

 

Assessment requirements

Modification History

Not applicable.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

  • prepare staff rosters that meet diverse operational requirements across three different roster periods
  • demonstrate the following when preparing each of the above staff rosters:
  • sufficient staff to ensure the delivery of required services within wage budget constraints
  • appropriate skills mix of the team
  • compliance with industrial provisions and organisational policy
  • completion of rosters within commercial and staff time constraints.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • sources of information on awards and other industrial provisions
  • industrial agreements and other considerations which impact the preparation of staffing rosters:
  • single or multiple awards and enterprise agreements
  • award provisions for:
  • leave
  • mandated breaks between shifts
  • maximum allowed shift hours
  • standard, overtime and penalty pay rates
  • overall number of hours allocated to different staff members
  • use of:
  • contractors and consideration of fees
  • permanent or casual staff
  • key elements of applicable awards and enterprise agreements:
  • leave provisions
  • mandated breaks between shifts
  • maximum allowed shift hours
  • standard, overtime and penalty pay rates
  • organisational policies which impact the preparation of staffing rosters:
  • sociocultural-friendly organisational initiatives
  • family-friendly workplace initiatives
  • leave for:
  • carers
  • compassionate reasons
  • illness or injury
  • jury service
  • long service
  • maternity or paternity
  • rehabilitation of injured workers
  • study
  • recreation
  • industry sector:
  • role of rosters and their importance in controlling staff costs
  • system capabilities and functions of rostering software programs
  • different formats for and inclusions of staff rosters
  • different methods used to communicate rosters, both electronic and paper-based
  • specific organisation:
  • social, cultural and skills mix of the team to be rostered
  • full details of human resource policies and procedures that cover leave provisions and socio-cultural issues
  • operational requirements of the business activity, department or event subject to rostering
  • wage budget for the business activity, department or event subject to rostering.

Assessment Conditions

Skills must be demonstrated in an operational tourism, travel, hospitality or events business operation or activity requiring staff rostering. This can be:

  • an industry workplace
  • a simulated industry environment.

Assessment must ensure access to:

  • computers, printers and rostering software programs
  • records of shift time and where relevant electronic equipment used by staff to log commencement and completion time of rostered duties
  • applicable industrial awards and enterprise agreements
  • operational information about the organisation or department subject to rostering
  • information about the cultural and skills mix of a team subject to rostering.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694