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Unit of competency details

SITXFIN001A - Process financial transactions (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to SITXFIN201 - Process financial transactions 17/Jan/2013
Supersedes and is equivalent to THHGFA01B - Process financial transactions 31/Dec/2010

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 01/Jan/2011

Qualifications that include this unit

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SIT30707 - Certificate III in HospitalityCertificate III in Hospitality
SIT40307 - Certificate IV in HospitalityCertificate IV in Hospitality
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SIT20509 - Certificate II in Holiday Parks and ResortsCertificate II in Holiday Parks and Resorts
SIT40809 - Certificate IV in Holiday Parks and ResortsCertificate IV in Holiday Parks and Resorts
SIT20107 - Certificate II in TourismCertificate II in Tourism
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080101 Accounting  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080101 Accounting  25/Nov/2008 
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Modification History

Not applicable.

Unit Descriptor

Unit descriptor 

This unit describes the performance outcomes, skills and knowledge required to process simple financial transactions in a range of workplace contexts. Cash and other types of transactions are included in the unit.

Application of the Unit

Application of the unit 

This unit applies to individuals working in a frontline service role whose job role includes accepting and processing payments for services and reconciling takings at the end of a given service period.

Licensing/Regulatory Information

Not applicable.

Pre-Requisites

Prerequisite units 

Nil

Employability Skills Information

Employability skills 

The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

1

Process receipts and payments.

1.1

Receive and check cash float accurately where appropriate using correct documentation.

1.2

Check payments received from the customer and give correct change where appropriate.

1.3

Prepare and issue accurate receipts including all relevant tax details.

1.4

Process and record transactions  according to organisation and financial institution procedures.

1.5

When cash payments are required, check documents and issue cash according to organisation procedures.

1.6

Conduct transactions using appropriate software applications.

1.7

Conduct transactions to meet organisation speed and customer service standards.

2

Reconcile takings.

2.1

Perform balancing procedures  at the designated times according to organisation policy and in consultation with colleagues.

2.2

Where appropriate, separate any cash floats from takings prior to balancing procedure and secure according to organisation procedures.

2.3

Determine register or terminal reading or printout where appropriate.

2.4

Remove payments received and transport according to organisation security procedures .

2.5

Count and calculate payments accurately.

2.6

Determine balance between register or terminal reading and sum of payments accurately.

2.7

Investigate or report discrepancies in the reconciliation within scope of individual responsibility.

2.8

Record takings according to organisation procedures.

Required Skills and Knowledge

REQUIRED SKILLS AND KNOWLEDGE 

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

  • problem-solving skills to identify and investigate a range of routine reconciliation discrepancies
  • literacy skills to read and interpret documentation, such as credit card details, receipts or cash float documentation
  • numeracy skills to tender correct change and undertake simple financial reconciliations.

The following knowledge must be assessed as part of this unit:

  • procedures for processing different types of transactions in the relevant industry context
  • underpinning principles of the reconciliation and balancing process
  • relevant software, such as point of sale
  • role and importance of the reconciliation and balancing process in a broader financial management context
  • security procedures for cash and other financial documentation
  • how GST affects financial transactions in a given industry context.

Evidence Guide

EVIDENCE GUIDE 

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • ability to conduct accurate and secure financial transactions
  • ability to balance transactions within acceptable organisation timeframes
  • knowledge of security principles and procedures in relation to tender and other financial documentation
  • ability to work within time constraints typical of the industry environment, such as several people waiting to pay their bill
  • processing of multiple and varied transactions to address different situations and contexts.

Context of and specific resources for assessment 

Assessment must ensure:

  • use of legal tender and industry-current processing equipment, such as credit card machines and tills
  • completion of transactions with a number of customers with varying requirements.

Methods of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • direct observation of the candidate processing financial transactions and balancing takings
  • review of reconciliation documentation prepared by the candidate
  • written or oral questions to assess knowledge of procedures for cash or non-cash transactions
  • review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills 

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Range Statement

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Transactions  may include:

  • cash
  • credit cards
  • cheques
  • EFTPOS
  • deposits
  • advance payments
  • vouchers
  • company charges
  • refunds
  • travellers cheques
  • foreign currency.

Balancing procedures  may be:

  • manual
  • electronic.

Security procedures  may relate to:

  • process for taking cash from customers
  • managing floats, such as when to reduce cash held
  • maintaining low levels of cash in tills
  • rules for when and how cash should be counted
  • handling customer claims of short change
  • transporting takings to the bank
  • procedures in the event of a hold-up.

Unit Sector(s)

Sector 

Cross-Sector

Competency field

Competency field 

Finance