Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to process and monitor registration for any type of event. No licensing, legislative, regulatory or certificate requirements apply to this unit at the time of endorsement. |
Application of the Unit
Application of the unit |
Events are diverse in nature and are organised and administered in many different industry contexts. The underpinning principles of event management are consistent across these contexts and this unit is designed to apply to a broad range of events. It has particular relevance in the creative, hospitality, sport and tourism sectors within venues, event management organisations and professional conference organisers. Registration processing and monitoring requires underpinning clerical and administrative skills combined with knowledge of specific event administration procedures. This function is undertaken by individuals working according to broader event management procedures and under guidance from others. An individual achieving this unit would be expected to have a broad understanding of general event administration processes and principles to enable the transfer of skills across a range of different event types. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
Nil |
Employability Skills Information
Employability skills |
The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
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1 |
Process registration information. |
1.1 |
Identify and confirm mechanism for recording registration information in consultation with appropriate colleagues. |
1.2 |
Receive, interpret and accurately process registration information according to agreed procedures and timelines. |
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1.3 |
Use appropriate features of technology to maximise work efficiency and speed. |
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1.4 |
Organise all registration information in a clear and logical way. |
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1.5 |
Provide accurate and relevant event information to clients and colleagues as required. |
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1.6 |
Prepare and issue documents and other materials according to event requirements. |
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1.7 |
Identify and follow up on missing information within appropriate timelines. |
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2 |
Review and report registration information. |
2.1 |
Monitor registration information and provide attendance reports to appropriate colleagues, clients and suppliers as required. |
2.2 |
Proactively identify issues or challenges emerging from attendance information and report accordingly. |
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2.3 |
Take action to address attendance issues according to instructions and in consultation with colleagues. |
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3 |
Finalise registration documentation. |
3.1 |
Check and finalise registration documentation within agreed timelines. |
3.2 |
Produce accurate and complete final attendance documentation in agreed formats and styles. |
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3.3 |
Distribute final registration documentation according to agreed procedures and within required timelines. |
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3.4 |
Minimise use of printed materials and maximise electronic transmission of all documents and materials during the registration process to reduce negative environmental impacts. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the essential skills and knowledge and their level, required for this unit. |
The following skills must be assessed as part of this unit:
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The following knowledge must be assessed as part of this unit:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
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Methods of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Assessing employability skills |
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts. Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. |
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Mechanism for processing registrations may be: |
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Registration information may relate to: |
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Documents and other materials to be issued may include: |
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Attendance reports may include information on: |
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Action to address attendance issues may include: |
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Final attendance documentation may be: |
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Unit Sector(s)
Sector |
Cross-Sector |
Competency field
Competency field |
Event Management |