Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to deliver information to a group using basic group communication and presentation techniques.
The unit applies to individuals in all industry sectors who present information or commentary to a group of people, but who do not require the complete suite of presentation, commentary or public speaking skills. This could include those working in museums, attractions, on aircraft and in any business or community situation where oral communication to a group is required and often using information prepared or scripted by others. They could be working under supervision or with guidance from others.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Communication and Teamwork
Unit Sector
Cross-Sector
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Present information to group. |
1.1. Welcome participants according to organisational procedures. 1.2. Provide participants with information based on scripts and other briefing information. 1.3. Outline environmental and health and safety requirements, and any potential changes to the environment. 1.4. Answer questions in a courteous and friendly manner. |
2. Enhance presentation of information. |
2.1. Use communication and presentation techniques to enhance participant experience and make adjustments as needed. 2.2. Show cultural and social sensitivity during the presentation. 2.3. Use technical presentation resources as required. |
3. Liaise with others. |
3.1. Maintain communication with team members and operators to ensure safe and efficient operations. 3.2. Give correct and accurate signals where appropriate. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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SKILLS |
DESCRIPTION |
Reading skills to: |
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Oral communication skills to: |
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Numeracy skills to: |
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Problem-solving skills to: |
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Unit Mapping Information
Supersedes and is equivalent to SITXCOM003 Provide a briefing or scripted commentary.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694