Skill set details

SITSS00061 - Visitor Information Services (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 03/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes SITSS00027 - Visitor Information ServicesUpdated to meet Standards for Training Packages 02/Mar/2016

Training packages that include this skill set

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Modification History

Not applicable.

Description

A set of skills to equip individuals to service the information needs of visitors to the local area.

Pathways Information

Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Licensing/Regulatory Information

No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.

Skill Set Requirements

Unit code 

Unit title 

SITTIND001

Source and use information on the tourism and travel industry

SITTTSL001

Operate online information systems

SITTTSL002

Access and interpret product information

SITTTSL004

Provide advice on Australian destinations

SITXCCS002

Provide visitor information

SITXCCS006

Provide service to customers

Target Group

This skill set is for individuals working in visitor information centres who provide information on the local area.

Suggested words for Statement of Attainment

These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of skills to provide visitor information on the local area.

Training component details
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