Skill set details

SITSS00039 - Mentoring and Supervision (Release 1)


Usage recommendation:
Supersedes SITSS00021 - Mentoring and SupervisionUpdated to meet Standards for Training Packages 02/Mar/2016
Is superseded by and equivalent to SITSS00087 - Mentoring and SupervisionUnits updated to current versions. 09/Jun/2022

ReleaseRelease date
1 1 (this release) 03/Mar/2016

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Modification History

Not applicable.


A set of mentoring and supervision skills to equip individuals for work in any sector of the tourism, travel and hospitality industry.

Pathways Information

Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Licensing/Regulatory Information

No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.

Skill Set Requirements

Unit code 

Unit title 


Manage conflict


Coach others in job skills


Lead and manage people


Monitor work operations

Target Group

This skill set is for those tourism, travel and hospitality industry personnel with operational skills who require mentoring and supervisory skills.

Suggested words for Statement of Attainment

These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of mentoring and supervisory skills to work in the tourism, travel and hospitality industry.