Modification History
Not applicable.
Description
A set of business management skills to equip individuals for work in any sector of the tourism, travel and hospitality industry.
Pathways Information
Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package and qualifications in the BSB Business Services Training Package.
Licensing/Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.
Skill Set Requirements
|
Unit code |
Unit title |
|
BSBWRT401 |
Write complex documents |
|
SITXCCS008 |
Develop and manage quality customer service practices |
|
SITXCOM005 |
Manage conflict |
|
SITXFIN003 |
Manage finances within a budget |
|
SITXFIN004 |
Prepare and monitor budgets |
|
SITXHRM003 |
Lead and manage people |
|
SITXMGT001 |
Monitor work operations |
|
SITXMGT002 |
Establish and conduct business relationships |
|
SITXWHS003 |
Implement and monitor work health and safety practices |
Target Group
This skill set is for those tourism, travel and hospitality, industry personnel with frontline operational skills who require business management skills.
Suggested words for Statement of Attainment
These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of business management skills to work in the tourism, travel and hospitality industry.
