Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to develop plans and procedures for admitting, seating and dispersing crowds to ensure safety, security and well-being of personnel and participants. It requires the ability to use critical thinking, planning and organisational skills, combined with detailed knowledge of risk management issues, crowd control techniques and relevant emergency procedures.
It applies to individuals responsible for developing plans and procedures for managing large crowds in any industry or community context, including events.
The unit applies to workers who operate with significant autonomy and who are responsible for making strategic management decisions.
The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Unit Sector
Events
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Analyse risks associated with large crowds. |
1.1. Identify and evaluate crowd management regulatory constraints and requirements. 1.2. Identify and analyse general risks associated with the gathering of large crowds. 1.3. Identify and analyse current and emerging situation-specific risks and assess their impact when planning. 1.4. Inspect, or organise inspection of, venue and facilities to ensure regulatory compliance and facilitate risk assessment. 1.5. Assess need for specialised security assistance or involvement of authorities in crowd management. |
2. Develop crowd management strategies. |
2.1. Establish maximum limits for admission based on analysis of risks and venue. 2.2. Estimate expected crowd numbers based on historical data and current trends or attendance information. 2.3. Consult with relevant stakeholders on crowd management approaches. 2.4. Develop approaches that minimise identified risks. 2.5. Evaluate and respond to broader management constraints and issues. 2.6. Develop evaluation criteria for crowd management strategies in consultation with stakeholders. |
3. Develop crowd management operational plan. |
3.1. Develop and document crowd management procedures, including contingency procedures. 3.2. Determine and document resource requirements for crowd management. 3.3. Identify critical tasks and allocate responsibilities and timelines. 3.4. Develop contractor specifications as required. 3.5. Obtain approval for plan from relevant stakeholders. 3.6. Provide operational information to staff and other stakeholders. |
4. Develop emergency crowd management procedures. |
4.1. Develop and document procedures for managing crowds in emergency situations in consultation with relevant stakeholders. 4.2. Identify and document safety needs of special populations in emergency situations. 4.3. Implement and accurately document required practice drills. |
5. Evaluate crowd management plan and procedures. |
5.1. Evaluate effectiveness of crowd management based on agreed evaluation criteria. 5.2. Incorporate outcomes of evaluation into future planning. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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SKILLS |
DESCRIPTION |
Numeracy skills to: |
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Problem-solving skills to: |
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Unit Mapping Information
Supersedes and is equivalent to SITEEVT016 Develop crowd management plans.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694