Qualification details

SIT50409 - Diploma of Holiday Parks and Resorts (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 01/Jan/2011

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to SIT50412 - Diploma of Holiday Parks and ResortsReplaces and is equivalent to SIT40809 Certificate IV in Holiday Parks and Resorts. Intent of the qualification remains unchanged. Significant changes to packaging because this is now a discrete management qualification with an entry requirement comprising the operational skills that underpin work at this level. The entry requirement includes industry knowledge, customer service and sales/operational skills. Entry requirement can be met through workplace experience or through formal study. 17/Jan/2013

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBEBU401A - Review and maintain a websiteReview and maintain a website N/A
BSBFIA302A - Process payrollProcess payroll N/A
BSBFIA303A - Process accounts payable and receivableProcess accounts payable and receivable N/A
BSBFIA304A - Maintain a general ledgerMaintain a general ledger N/A
BSBFIA401A - Prepare financial reportsPrepare financial reports N/A
BSBFIM502A - Manage payrollManage payroll N/A
BSBFRA401B - Manage compliance with franchisee obligations and legislative requirementsManage compliance with franchisee obligations and legislative requirements N/A
BSBFRA403B - Manage relationship with franchisorManage relationship with franchisor N/A
BSBFRA502B - Manage a franchise operationManage a franchise operation N/A
BSBITA401A - Design databasesDesign databases N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 141211 Caravan Park And Camping Ground Manager 
ASCO (occupation type) Identifier 3325-11 Caravan Park And Camping Ground Manager 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Accommodation 
Taxonomy - Occupation N/A Holiday Park Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 141211 Caravan Park And Camping Ground Manager 14/Dec/2009 
ASCO (occupation type) Identifier 3325-11 Caravan Park And Camping Ground Manager 14/Dec/2009 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 14/Dec/2009 
Qualification/Course Level of Education Identifier 421 Diploma 14/Dec/2009 
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Modification History

Not applicable.

Description

Descriptor

This qualification provides the skills and knowledge for an individual to be competent in a broad range of managerial skills underpinned by a range of operational competencies chosen as electives.

The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of their team or themselves.

The qualification is not suitable for an Australian apprenticeship pathway.

Job roles

Individuals with this qualification are able to work as a senior departmental manager, manager or owner-operator of a business. Some managers at this level will specialise in certain fields such as operations or marketing and product development roles.

Possible job titles include:

  • Park manager
  • Operations manager
  • Manager
  • Small business owner-operator small business

Prerequisite requirements

There are no prerequisites for entry to this qualification.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

EMPLOYABILITY SKILLS SUMMARY 

SIT50409 Diploma of Holiday Parks and Resorts 

The following table contains a summary of the employability skills required by the tourism industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

Negotiating and liaising with a broad range of colleagues and customers on operational and service issues; consulting with others to elicit feedback and ideas; providing briefings to operational staff and other managers; consulting with team members about OHS issues; developing and maintaining workplace documentation such as operational procedures, staff-related documentation or reports.

Teamwork 

Motivating and leading diverse teams; providing support and coaching; planning work operations to take account of team member strengths; taking a lead role in agreeing and establishing work team goals.

Problem-solving 

Developing and applying a range of strategies to address both typical and unpredictable workplace problems; responding effectively to a wide range of operational issues requiring immediate resolution; working with colleagues to develop practical solutions; monitoring and evaluating the effectiveness of solutions based on operational experience.

Initiative and enterprise 

Generating options and ideas to address different workplace challenges; developing ideas about ways to improve operations and services; encouraging team members to be innovative; using knowledge of current and emerging industry and marketplace trends to inform work practices.

Planning and organising 

Understanding the roles and responsibilities of leaders and managers in the context of the overall organisation; communicating goals, strategies and outcomes to team members; monitoring and evaluating plans, procedures and systems, including timelines and resources; actively participating in continuous improvement processes.

Self-management 

Understanding the legal and compliance framework that affects those working in the industry; maintaining general and technical knowledge to inform work practices.

Learning 

Proactively maintaining and updating knowledge of industry trends and practices; being aware of industry professional development opportunities; supporting team members to learn.

Technology 

Assessing, selecting and applying technologies to support workplace operations and planning; understanding the operating capacity of different technologies, including emerging technologies used to support operations; supporting skill development required by new technologies.

Due to the high proportion of electives required by this qualification, the industry requirements described above for each employability skill are representative of the tourism industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

Packaging Rules

QUALIFICATION RULES

To achieve a Diploma of Holiday Parks and Resorts, 29 units must be completed:

  • all 18 core units

plus

  • 11 elective units:
  • a minimum of 5 elective units must be selected from the general elective units listed below
  • a maximum of 6 elective units may be selected from this or another endorsed Training Package or accredited course
  • a maximum of 1 Languages other than English (LOTE) unit may be counted as an elective within this qualification.

In all cases electives must be relevant to the job outcome, local industry requirements and the qualification level.

CORE UNITS 

SITXADM003A

Write business documents

SITXCOM002A

Work in a socially diverse environment

SITXCOM003A

Deal with conflict situations

SITXENV003A

Develop workplace policy and procedures for sustainability

SITXFIN003A

Interpret financial information

SITXFIN004A

Manage finances within a budget

SITXFIN005A

Prepare and monitor budgets

SITXGLC001A

Develop and update legal knowledge required for business compliance

SITXHRM001A

Coach others in job skills

SITXHRM005A

Lead and manage people

SITXCCS003A

Manage quality customer service

SITXMGT001A

Monitor work operations

SITXMGT002A

Develop and implement operational plans

SITXMGT005A

Manage business risk

SITXMGT006A

Establish and conduct business relationships

SITXOHS003B

Identify hazards, and assess and control safety risks

SITXOHS004B

Implement and monitor workplace health, safety and security practices

Plus

SITHIND001B

Develop and update hospitality industry knowledge

Or

SITTIND001B

Develop and update tourism industry knowledge

Or

SITTIND202B

Develop and update caravan industry knowledge

ELECTIVE UNITS 

Accommodation Services

SITHACS001B

Provide accommodation reception services (2 prerequisites)

SITHACS004B

Provide housekeeping services to guests

SITHACS005B

Prepare rooms for guests (2 prerequisites)

SITHACS006B

Clean premises and equipment

Administration 

BSBRES401A

Analyse and present research information

SITXADM002A

Source and present information

SITXADM004A

Plan and manage meetings

Building and Grounds Maintenance 

MEM18001C

Use hand tools

MEM18002B

Use power tools/hand held operations

RIISAM204A

Operate small plant and equipment

RTE3601A

Install irrigation systems

RTE3605A

Troubleshoot irrigation systems

RTF2017A

Prune shrubs and small trees

RTF2204A

Construct low profile timber or modular retaining walls

RTF2208A

Lay paving

RTF3036A

Plan and establish plant displays

RTF3204A

Construct concrete structures and features

RTF3217A

Set out site for construction works

SIFBGM001A

Provide general grounds care

SIFBGM002A

Maintain property and structures

SIFBGM006A

Evaluate building and grounds maintenance and development needs

SIFBGM007A

Coordinate building and grounds maintenance and development

SRCAQU001B

Monitor pool water quality

Communication and Teamwork 

SITXCOM005A

Make presentations

Computer Operations and ICT Management 

BSBITU302A

Create electronic presentations

BSBITA401A

Design databases

BSBITU309A

Produce desktop published documents

BSBITU402A

Develop and use complex spreadsheets

CUFDIG303A

Produce and prepare photo images

SITXICT001A

Build and launch a website for a small business

E-Business 

BSBEBU401A

Review and maintain a website

BSBMKG412A

Conduct e-marketing communications

BSBMKG510A

Plan e-marketing communications

Finance 

BSBFIA302A

Process payroll

BSBFIA303A

Process accounts payable and receivable

BSBFIA304A

Maintain a general ledger

BSBFIA401A

Prepare financial reports

BSBFIM502A

Manage payroll

SITXFIN002A

Maintain financial records

SITXFIN006A

Obtain and manage sponsorship

First Aid 

HLTFA301B

Apply first aid

HLTFA302A

Provide first aid in remote situation

Franchising 

BSBFRA401B

Manage compliance with franchisee obligations and legislative requirements

BSBFRA403B

Manage relationship with franchisor

BSBFRA502B

Manage a franchise operation

Holiday Parks and Resorts 

SITTHPR302B

Plan and organise in-house recreational activities

Human Resource Management 

SITXHRM002A

Recruit, select and induct staff

SITXHRM003A

Roster staff

SITXHRM004A

Manage volunteers

SITXHRM006A

Monitor staff performance

SITXHRM007A

Manage workplace diversity

SITXHRM008A

Manage workplace relations

SITXHRM009A

Provide mentoring support to business colleagues

Inventory 

SITXINV002A

Control and order stock

SITXINV003A

Manage and purchase stock

Languages other than English 

SITXLAN3__A

Conduct workplace oral communication in a language other than English

SITXLAN4__A

Conduct complex workplace oral communication in a language other than English

SITXLAN5__A

Read and write workplace information in a language other than English

SITXLAN6__A

Read and write workplace documents in a language other than English

Management and Leadership 

SITXMGT003A

Manage projects

SITXMGT004A

Develop and implement a business plan

SITXMGT005A

Manage business risk

Marketing and Public Relations 

BSBMKG401B

Profile the market

SITXMPR001A

Coordinate production of brochures and marketing materials

SITXMPR002A

Create a promotional display or stand

SITXMPR003A

Plan and implement sales activities

SITXMPR004A

Coordinate marketing activities

SITXMPR005A

Develop and manage marketing strategies

SITXMPR006A

Participate in cooperative online marketing initiatives for the tourism industry

Occupational Health and Safety 

SITXOHS003B

Identify hazards, and assess and control safety risks

Planning and Product Development 

SITTPPD001B

Research, assess and develop tourism products

SITTPPD002A

Research tourism data

SITTPPD003B

Source and package tourism products

SITTPPD004A

Plan and implement minimal impact operations

SITTPPD005A

Plan and develop interpretive activities

SITTPPD006B

Plan and develop ecologically sustainable tourism operations

SITTPPD007A

Plan and develop culturally appropriate tourism operations

SITTPPD008A

Develop host community awareness of tourism

SITTPPD009A

Assess tourism opportunities for local communities

SITTPPD010A

Develop and implement local or regional tourism plan

Tour Operations 

SITTTOP001A

Allocate tour resources

SITTTOP002A

Load touring equipment and conduct pre-departure checks

SITTTOP003B

Operate and maintain a 4WD tour vehicle

SITTTOP004B

Set up and operate a camp site

SITTTOP005A

Provide camp site catering

SITTTOP006B

Operate tours in a remote area

TLIB307C

Carry out vehicle servicing and maintenance

TLIC107C

Drive vehicle

TLIC807C

Drive coach/bus

Tourism Sales and Operations 

SITTTSL001A

Operate an online information system

SITTTSL002A

Access and interpret product information

SITTTSL003A

Source and provide international destination information and advice

SITTTSL004A

Source and provide Australian destination information and advice

SITTTSL005A

Sell tourism products and services

SITTTSL006B

Prepare quotations

SITTTSL007B

Receive and process reservations

SITTTSL008B

Book and coordinate supplier services

SITTTSL009B

Process travel-related documentation

SITTTSL010B

Control reservations or operations using a computerised system

Management 

BSBFIA401A

Prepare financial reports

SITXADM004A

Plan and manage meetings

SITXCOM005A

Make presentations

SITXHRM002A

Recruit, select and induct staff

SITXHRM003A

Roster staff

SITXHRM006A

Monitor staff performance

SITXHRM007A

Manage workplace diversity

SITXINV003A

Manage and purchase stock

SITXMGT003A

Manage projects

SITXMGT004A

Develop and implement a business plan

SITXMGT005A

Manage business risk

Marketing and Product Development 

SITTPPD001B

Research, assess and develop tourism products

SITTPPD004A

Plan and implement minimal impact operations

SITTPPD006B

Plan and develop ecologically sustainable tourism operations

SITXMPR001A

Coordinate production of brochures and marketing materials

SITXMPR002A

Create a promotional display or stand

SITXMPR004A

Coordinate marketing activities

SITXMPR005A

Develop and manage marketing strategies

Front Office 

BSBITU202A

Create and use spreadsheets

BSBITU301A

Create and use databases

BSBITU302A

Create electronic presentations

BSBITU306A

Design and produce business documents

BSBITU309A

Produce desktop published documents

BSBFIA303A

Process accounts payable and receivable

HLTFA301B

Apply first aid

SITHACS001B

Provide accommodation reception services

SITTHPR303A

Tow and site a recreational vehicle safely

SITTTSL001A

Operate an online information system

SITTTSL002A

Access and interpret product information

SITTTSL004A

Source and provide Australian destination information and advice

SITTTSL005A

Sell tourism products and services

SITTTSL006B

Prepare quotations

SITTTSL007B

Receive and process reservations

SITTTSL008B

Book and coordinate supplier services

SITTTSL009B

Process travel-related documentation

SITTTSL010B

Control reservations or operations using a computerised system

SITXADM001A

Perform office procedures

SITXCCS002A

Provide quality customer service

SITXFIN002A

Maintain financial records

SITXINV001A

Receive and store stock

SITXINV002A

Control and order stock

UEGNSG604A

Fill gas cylinders

Housekeeping 

HLTFA301B

Apply first aid

SITHACS004B

Provide housekeeping services to guests

SITHACS005B

Prepare rooms for guests

SITHACS006B

Clean premises and equipment

SITXADM001A

Perform office procedures

SITXCCS001B

Provide visitor information

SITXINV001A

Receive and store stock

SITXINV002A

Control and order stock

SITXOHS002A

Follow workplace hygiene procedures

PUAWER004B

Respond to workplace emergencies

UEGNSG604A

Fill gas cylinders

Grounds Maintenance 

MEM18001C

Use hand tools

MEM18002B

Use power tools/hand held operations

RIISAM204A

Operate small plant and equipment

RTE3601A

Install irrigation systems

RTE3605A

Troubleshoot irrigation systems

RTF2017A

Prune shrubs and small trees

RTF2204A

Construct low profile timber or modular retaining walls

RTF2208A

Lay paving

RTF3036A

Plan and establish plant displays

RTF3204A

Construct concrete structures and features

RTF3217A

Set out site for construction works

SIFBGM001A

Provide general grounds care

SIFBGM002A

Maintain property and structures

SIFBGM006A

Evaluate building and grounds maintenance and development needs

SIFBGM007A

Coordinate building and grounds maintenance and development

SITTHPR303A

Tow and site a recreational vehicle safely

SRCAQU001B

Monitor pool water quality

TLIB307C

Carry out vehicle servicing and maintenance

Users may select electives from any of the three areas and other training packages to create a multi-skilled outcome.

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