Qualification details

SIT50216 - Diploma of Holiday Park and Resort Management (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 03/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to SIT50412 - Diploma of Holiday Parks and Resorts• Equivalent 02/Mar/2016


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBADM502 - Manage meetingsManage meetings Elective
BSBCMM401 - Make a presentationMake a presentation Elective
BSBDIV501 - Manage diversity in the workplaceManage diversity in the workplace Elective
BSBEBU501 - Investigate and design e-business solutionsInvestigate and design e-business solutions Elective
BSBEBU502 - Implement e-business solutionsImplement e-business solutions Elective
BSBFIA303 - Process accounts payable and receivableProcess accounts payable and receivable Elective
BSBFIA401 - Prepare financial reportsPrepare financial reports Elective
BSBFRA401 - Manage compliance with franchisee obligations and legislative requirementsManage compliance with franchisee obligations and legislative requirements Elective
BSBFRA402 - Establish a franchiseEstablish a franchise Elective
BSBFRA403 - Manage relationship with franchisorManage relationship with franchisor Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 141211 Caravan Park And Camping Ground Manager 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Tourism 
Taxonomy - Occupation N/A Holiday Park Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 141211 Caravan Park And Camping Ground Manager 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 09/Aug/2016 
Qualification/Course Level of Education Identifier 421 Diploma 03/Mar/2016 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of individuals who use a broad range of managerial skills and sound knowledge of industry operations to coordinate holiday park and resort operations which may include marketing and product development activities. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work as a business manager or owner-operator of a holiday park or resort.

Possible job titles include:

  • manager
  • operations manager
  • park manager.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

Entry to this qualification is open to individuals who are able to demonstrate holiday parks and resorts industry knowledge, customer service and operational skills. The individual must:

EITHER

Be formally assessed through a training program or recognition process against one of the unit clusters below.

OR

Have relevant holiday parks and resorts industry experience. Work must involve the application of skills and knowledge described in one of the unit clusters below.

The unit clusters for different pathways are:

Front office pathway 

BSBSUS201

Participate in environmentally sustainable work practices

BSBWOR202

Organise and complete daily work activities

SITHACS008

Provide accommodation reception services

SITTIND002

Source and use information on the holiday park and resort industry

SITTTSL007

Process reservations

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

SITXWHS002

Identify hazards, assess and control safety risks

Grounds maintenance pathway 

BSBSUS201

Participate in environmentally sustainable work practices

BSBWOR202

Organise and complete daily work activities

RIISAM204D

Operate small plant and equipment

SIFCBGM001

Provide general grounds care

SIFCBGM002

Maintain property and structures

SITTIND002

Source and use information on the holiday park and resort industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

SITXWHS002

Identify hazards, assess and control safety risks

Housekeeping pathway 

BSBSUS201

Participate in environmentally sustainable work practices

BSBWOR202

Organise and complete daily work activities

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITTIND002

Source and use information on the holiday park and resort industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

SITXWHS002

Identify hazards, assess and control safety risks

Packaging Rules

17 units must be completed:

  • 10 core units
  • 7 elective units, consisting of:
  • 4 units from the list below
  • 3 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

BSBWRT401

Write complex documents

SITXCCS008

Develop and manage quality customer service practices

SITXCOM005

Manage conflict

SITXFIN002

Interpret financial information

SITXFIN003

Manage finances within a budget

SITXFIN004

Prepare and monitor budgets

SITXHRM003

Lead and manage people

SITXMGT001

Monitor work operations

SITXMGT002

Establish and conduct business relationships

SITXWHS003

Implement and monitor work health and safety practices

Elective units 

Accommodation Services - Front Office 

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL009

Process travel-related documentation

SITTTSL010

Use a computerised reservations or operations system

Administration and Communication 

BSBADM502

Manage meetings

BSBCMM401

Make a presentation

SITXCOM004

Address protocol requirements

SITXMPR008

Prepare and present proposals

Building and Grounds Maintenance 

SIFCBGM007

Evaluate building and grounds maintenance and development needs

SIFCBGM008

Coordinate building and grounds maintenance and development

SISCAQU001

Test pool water quality

SISCAQU003

Maintain aquatic facility plant and equipment

SISCAQU004

Develop and implement pool water maintenance procedures

SISCAQU014

Operate self-contained breathing apparatus in an aquatic facility

Computer Operations and ICT Management 

BSBITU301

Create and use databases

BSBITU302

Create electronic presentations

BSBITU306

Design and produce business documents

BSBITU402

Develop and use complex spreadsheets

Crisis Management 

SITXCRI001

Respond to a customer in crisis

SITXCRI002

Manage a business continuity crisis

E-Business 

BSBEBU501

Investigate and design e-business solutions

BSBEBU502

Implement e-business solutions

SITXEBS002

Develop, implement and monitor the use of social media in a business

SITXEBS003

Build and launch a small business website

Environmental Sustainability 

BSBSUS501

Develop workplace policy and procedures for sustainability

Finance 

BSBFIA303

Process accounts payable and receivable

BSBFIA401

Prepare financial reports

First Aid 

HLTAID003

Provide first aid

Franchising 

BSBFRA401

Manage compliance with franchisee obligations and legislative requirements

BSBFRA402

Establish a franchise

BSBFRA403

Manage relationship with franchisor

BSBFRA502

Manage a franchise operation

Governance and Legal Compliance 

BSBSMB401

Establish legal and risk management requirements of small business

SITXGLC001

Research and comply with regulatory requirements

Human Resource Management 

BSBDIV501

Manage diversity in the workplace

BSBHRM604

Manage employee relations

SITXHRM002

Roster staff

SITXHRM004

Recruit, select and induct staff

SITXHRM006

Monitor staff performance

Inventory 

SITXINV003

Purchase goods

SITXINV004

Control stock

Management and Leadership 

BSBMGT517

Manage operational plan

BSBMGT617

Develop and implement a business plan

BSBRSK501

Manage risk

BSBSMB404

Undertake small business planning

SITXMGT003

Manage projects

Marketing and Public Relations 

BSBMKG401

Profile the market

BSBMKG412

Conduct e-marketing communications

BSBMKG510

Plan e-marketing communications

BSBSMB403

Market the small business

SITXMPR001

Coordinate production of brochures and marketing materials

SITXMPR002

Create a promotional display or stand

SITXMPR003

Plan and implement sales activities

SITXMPR004

Coordinate marketing activities

SITXMPR005

Participate in cooperative online marketing initiatives

SITXMPR007

Develop and implement marketing strategies

Planning and Product Development 

SITTPPD001

Package tourism products

SITTPPD003

Coordinate and operate sustainable tourism activities

SITTPPD004

Develop in-house recreational activities

SITTPPD007

Research and analyse tourism data

Qualification Mapping Information

SIT50412 Diploma of Holiday Parks and Resorts

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694

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