Modification History
Not applicable.
Qualification Description
This qualification reflects the role of individuals who use a broad range of specialist guiding skills combined with a substantial depth of subject matter knowledge to deliver tours. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification provides a pathway to work as a guide in many tourism industry sectors. Guides at this level usually conduct tours that involve multiple products, services and sites involving the management of tour logistics. They are employed or contracted by inbound tour operators, outbound tour wholesalers, local tour operators, or they may be owner-operators of small tourism or travel businesses.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
17 units must be completed:
- 11 core units
- 6 elective units, consisting of:
- 4 units from the list below
- 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
|
Core units |
|
|
HLTAID011 |
Provide First Aid |
|
SITTGDE014 |
Work as a guide |
|
SITTGDE016 |
Lead tour groups |
|
SITTGDE017 |
Prepare and present tour commentaries or activities |
|
SITTGDE023 |
Coordinate and operate tours |
|
SITTGDE024 |
Manage extended touring programs |
|
SITXCCS015 |
Enhance customer service experiences |
|
SITXCOM007 |
Show social and cultural sensitivity |
|
SITXCOM010 |
Manage conflict |
|
SITXWHS005 |
Participate in safe work practices |
|
SITXWHS006 |
Identify hazards, assess and control safety risks |
|
Elective units |
|
|
Communication and Customer Service |
|
|
SITXCOM009 |
Address protocol requirements |
|
SITXCRI003 |
Respond to a customer in crisis |
|
Environmental Sustainability |
|
|
BSBSUS211 |
Participate in sustainable work practices |
|
BSBSUS411 |
Implement and monitor environmentally sustainable work practices |
|
First Aid |
|
|
HLTAID013 |
Provide First Aid in remote or isolated site |
|
Food Safety |
|
|
SITXFSA005 |
Use hygienic practices for food safety |
|
Guiding |
|
|
SITTGDE013 |
Interpret aspects of local Australian Indigenous culture |
|
SITTGDE015 |
Provide arrival and departure assistance |
|
SITTGDE018 |
Develop and maintain the general and regional knowledge required by guides |
|
SITTGDE019 |
Research and share information on Australian Indigenous cultures |
|
SITTGDE020 |
Prepare specialised interpretive content on flora, fauna and landscape |
|
SITTGDE021 |
Prepare specialised interpretive content on marine environments |
|
SITTGDE022 |
Prepare specialised interpretive content on cultural and heritage environments |
|
Human Resource Management |
|
|
SITXHRM007 |
Coach others in job skills |
|
Languages other than English |
|
|
SITXLAN008 |
Conduct oral communication in a language other than English |
|
SITXLAN009 |
Read and write information in a language other than English |
|
Marketing and Public Relations |
|
|
BSBTWK401 |
Build and maintain business relationships |
|
Planning and Product Development |
|
|
SITTPPD013 |
Develop interpretive activities |
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SITTPPD014 |
Coordinate and operate sustainable tourism activities |
|
SITTPPD015 |
Develop in-house recreational activities |
|
Tour Operations |
|
|
SITTTOP006 |
Load touring equipment and supplies |
|
SITTTOP007* |
Provide outdoor catering |
|
SITTTOP008 |
Allocate tour or activity resources |
|
SITTTOP009 |
Set up and operate a camp site |
|
SITTTOP010 |
Operate tours in a remote area |
|
TLIC1051 |
Operate commercial vehicle |
|
TLIC0023 |
Operate four wheel drive vehicle |
|
TLIC3042 |
Operate coach/bus |
|
TLILIC2014 |
Licence to drive a light rigid vehicle |
|
TLILIC2015 |
Licence to drive a medium rigid vehicle |
|
TLILIC2016 |
Licence to drive a heavy rigid vehicle |
|
Tourism Sales and Operations |
|
|
SITTTVL001 |
Access and interpret product information |
|
SITTTVL002 |
Provide advice on international destinations |
|
SITTTVL003 |
Provide advice on Australian destinations |
|
SITTTVL004 |
Sell travel products or services |
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SITTTVL006 |
Book tourism products and process documentation |
|
Working in Industry |
|
|
CUAIND412 |
Provide freelance services |
|
SITTIND003 |
Source and use information on the tourism and travel industry |
Qualification Mapping Information
Supersedes and is equivalent to SIT40216 Certificate IV in Guiding.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694
