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Qualification details

SIT30222 - Certificate III in Travel (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes SIT30216 - Certificate III in TravelChanges to packaging rules, core units not equivalent. Elective list updated. 09/Jun/2022

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 09/Sep/2022
(View details for release 1) 10/Jun/2022


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
SITXWHS006 - Identify hazards, assess and control safety risksIdentify hazards, assess and control safety risksCurrentElective
SITXCOM006 - Source and present informationSource and present informationCurrentElective
BSBTWK201 - Work effectively with othersWork effectively with othersCurrentElective
SITTTVL004 - Sell tourism products or servicesSell tourism products or servicesCurrentCore
BSBTEC301 - Design and produce business documentsDesign and produce business documentsCurrentElective
SITTTVL003 - Provide advice on Australian destinationsProvide advice on Australian destinationsCurrentCore
SITXMPR010 - Create a promotional display or standCreate a promotional display or standCurrentElective
SITXCCS014 - Provide service to customersProvide service to customersCurrentCore
SITTTVL008 - Source airfares and issue tickets for domestic flightsSource airfares and issue tickets for domestic flightsCurrentElective
SITTTVL005 - Prepare customer quotationsPrepare customer quotationsCurrentCore
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 451612 Travel Consultant 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Tourism 
Taxonomy - Occupation N/A Travel Consultant,Customer Service Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 451612 Travel Consultant 10/Jun/2022 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 10/Jun/2022 
Qualification/Course Level of Education Identifier 514 Certificate III 10/Jun/2022 
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Modification History

Release 

Comments 

Release 2

Release 2 Supersedes and is equivalent to Release 1, minor correction to metadata.

Qualification Description

This qualification reflects the role of individuals who use a range of travel sales, technical and operational skills to coordinate travel services. Using discretion and judgement and a knowledge of the industry, they work with some independence or under limited supervision to plan and book travel, using policies and procedures to guide work activities.

This qualification provides a pathway to work in the travel or tour wholesale sector for employers that specialise in leisure or corporate travel, event travel management, online travel agents and aggregators.

Work could be undertaken in an office, shopfront or online or mobile environment.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

17 units must be completed:

  • 12 core units
  • 5 elective units, consisting of:
  • 3 units from the list below
  • 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with * have one or more prerequisites. Refer to individual units for details.

Core units 

SITTIND003

Source and use information on the tourism and travel industry

SITTTVL001

Access and interpret product information

SITTTVL002

Provide advice on international destinations

SITTTVL003

Provide advice on Australian destinations

SITTTVL004

Sell tourism products or services

SITTTVL005

Prepare customer quotations

SITTTVL006

Book tourism products and process documentation

SITTTVL007

Use a computerised reservations or operations system

SITTTVL009

Construct international airfares

SITXCCS014

Provide service to customers

SITXCOM007

Show social and cultural sensitivity

SITXWHS005

Participate in safe work practices

Elective units 

Communication and Teamwork 

BSBTWK401

Build and maintain business relationships

BSBTWK201

Work effectively with others

SITXCOM006

Source and present information

Computer Operations and ICT Management 

BSBTEC301

Design and produce business documents

BSBTEC302

Design and produce spreadsheets

BSBXCS302

Identify and report online security threats

BSBXCS402

Promote workplace cyber security awareness and best practices

E-Business 

SIRXOSM002

Maintain ethical and professional standards when using social media and online platforms

SIRXOSM003*

Use social media and online tools

Environmental Sustainability 

BSBSUS211

Participate in sustainable work practices

Finance 

BSBFIN302

Maintain financial records

SITXFIN007

Process financial transactions

Human Resource Management 

SITXHRM007

Coach others in job skills

Marketing and Public Relations 

SITXMPR010

Create a promotional display or stand

Travel Sales and Operations  

SITTTVL008

Source airfares and issue tickets for domestic flights

SITTTVL010*

Construct advanced international airfares

SITTTVL011

Provide specialist advice on cruises

Work Health and Safety 

SIRXCEG008

Manage disrespectful, aggressive or abusive customers

SITXWHS006

Identify hazards, assess and control safety risks

Qualification Mapping Information

Supersedes and is not equivalent to SIT30216 Certificate III in Travel.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694