Modification History
|
Release |
Comments |
|
Release 3 |
Release 3 Supersedes and is equivalent to SIT20316 Certificate II in Hospitality release 2. Minor change to update First Aid units of competency. |
|
Release 2 |
Updated superseded SIR units |
Qualification Description
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Possible job titles include:
- bar attendant
- café attendant
- catering assistant
- food and beverage attendant
- front office assistant
- porter
- room attendant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
12 units must be completed:
- 6 core units
- 6 elective units, consisting of:
- 1 unit from Group A
- 3 units from Group B
- 2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
|
Core units |
|
|
BSBWOR203 |
Work effectively with others |
|
SITHIND002 |
Source and use information on the hospitality industry |
|
SITHIND003 |
Use hospitality skills effectively |
|
SITXCCS003 |
Interact with customers |
|
SITXCOM002 |
Show social and cultural sensitivity |
|
SITXWHS001 |
Participate in safe work practices |
|
Elective units |
|
|
Group A |
|
|
SITHIND001 |
Use hygienic practices for hospitality service |
|
SITXFSA001 |
Use hygienic practices for food safety |
|
Group B |
|
|
Accommodation Services – Housekeeping and Porting |
|
|
CPPCLO2001A |
Maintain hard floor surfaces |
|
CPPCLO2004A |
Maintain carpeted floors |
|
CPPCLO2009A |
Clean glass surfaces |
|
CPPCLO2010A |
Clean ceiling surfaces and fittings |
|
CPPCLO2017A |
Clean wet areas |
|
CPPCLO2019A |
Sort and remove waste and recyclable materials |
|
CPPCLO2035A |
Maintain cleaning storage areas |
|
SITHACS001 |
Clean premises and equipment |
|
SITHACS002 |
Provide housekeeping services to guests |
|
SITHACS003 |
Prepare rooms for guests |
|
SITHACS004 |
Launder linen and guest clothes |
|
SITHACS005 |
Provide porter services |
|
Administration |
|
|
TLIE1005 |
Carry out basic workplace calculations |
|
Client and Customer Service, and Sales |
|
|
SIRXSLS001 |
Sell to the retail customer |
|
SITXCCS002 |
Provide visitor information |
|
Communication and Teamwork |
|
|
BSBCMM201 |
Communicate in the workplace |
|
SITXCOM001 |
Source and present information |
|
Commercial Cookery and Catering, and Kitchen Operations |
|
|
SITHCCC002 |
Prepare and present simple dishes |
|
SITHCCC003 |
Prepare and present sandwiches |
|
SITHCCC004 |
Package prepared foodstuffs |
|
SITHCCC006 |
Prepare appetisers and salads |
|
SITHKOP001 |
Clean kitchen premises and equipment |
|
Computer Operations and ICT Management |
|
|
BSBITU201 |
Produce simple word processed documents |
|
BSBITU202 |
Create and use spreadsheets |
|
Environmental Sustainability |
|
|
BSBSUS201 |
Participate in environmentally sustainable work practices |
|
Finance |
|
|
BSBFIA301 |
Maintain financial records |
|
SITXFIN001 |
Process financial transactions |
|
First Aid |
|
|
HLTAID011 |
Provide first aid |
|
Food and Beverage |
|
|
SITHFAB001 |
Clean and tidy bar areas |
|
SITHFAB002 |
Provide responsible service of alcohol |
|
SITHFAB003 |
Operate a bar |
|
SITHFAB004 |
Prepare and serve non-alcoholic beverages |
|
SITHFAB005 |
Prepare and serve espresso coffee |
|
SITHFAB006 |
Provide room service |
|
SITHFAB007 |
Serve food and beverage |
|
Food Safety |
|
|
SITXFSA001 |
Use hygienic practices for food safety |
|
SITXFSA002 |
Participate in safe food handling practices |
|
SITXFSA003 |
Transport and store food |
|
Gaming |
|
|
SITHGAM001 |
Provide responsible gambling services |
|
SITHGAM002 |
Attend gaming machines |
|
SITHGAM003 |
Operate a TAB outlet |
|
SITHGAM004 |
Conduct Keno games |
|
Inventory |
|
|
SITXINV001 |
Receive and store stock |
|
SITXINV002 |
Maintain the quality of perishable items |
|
Languages other than English |
|
|
SITXLAN001 |
Conduct basic oral communication in a language other than English |
|
SITXLAN002 |
Conduct routine oral communication in a language other than English |
|
Working in Industry |
|
|
SITHIND001 |
Use hygienic practices for hospitality service |
Qualification Mapping Information
SIT20213 Certificate II in Hospitality
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694
