Unit of competency details

SISXEMR402A - Coordinate emergency responses (Release 3)


Usage recommendation:
Is superseded by and equivalent to SISXEMR002 - Coordinate emergency responsesUpdated to meet Standards for Training Packages. 02/Sep/2015
Supersedes and is equivalent to SRXEMR002A - Coordinate emergency responseE Updated and equivalent to SRXEMR002A Coordinate emergency response 06/Jun/2011

ReleaseRelease date
3 (this release) 06/Mar/2013
(View details for release 2) 28/Nov/2011
(View details for release 1) 07/Jun/2011

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
SIS40113 - Certificate IV in Community RecreationCertificate IV in Community RecreationSuperseded
RGR40508 - Certificate IV in Racing Services (Racing Administration)Certificate IV in Racing Services (Racing Administration)Deleted2-3 
RGR50308 - Diploma of Racing Services (Steward)Diploma of Racing Services (Steward)Superseded2-3 
RGR40708 - Certificate IV in Racing Services (Track Maintenance)Certificate IV in Racing Services (Track Maintenance)Deleted
SIS40610 - Certificate IV in Sport DevelopmentCertificate IV in Sport DevelopmentSuperseded1-2 
CHC41212 - Certificate IV in Children's Services (Outside school hours care)Certificate IV in Children's Services (Outside school hours care)Superseded
RGR50208 - Diploma of Racing Services (Racing Administration)Diploma of Racing Services (Racing Administration)Deleted2-3 
SIS40313 - Certificate IV in Outdoor RecreationCertificate IV in Outdoor RecreationSuperseded1-2 
SIS50310 - Diploma of Outdoor RecreationDiploma of Outdoor RecreationSuperseded1-5 
RGR40408 - Certificate IV in Racing (Greyhound Trainer)Certificate IV in Racing (Greyhound Trainer)Superseded
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Displaying items 1 - 10 of 18

Skill sets that include this unit

CodeSort Table listing Skill sets that include this unit by the Code columnTitleSort Table listing Skill sets that include this unit by the Title columnUsage RecommendationRelease
SISSS00066 - Kayaking Guide White Water Grade 2Kayaking Guide White Water Grade 2Deleted1-5 
SISSS00099 - Trail Bike Guide - Day RidesTrail Bike Guide - Day RidesSuperseded1-2 
RGRSS00014 - Racing Biological Security Officer Skill SetRacing Biological Security Officer Skill SetSuperseded
SISSS00087 - Skiing Guide Overnight Intermediate Ski TouringSkiing Guide Overnight Intermediate Ski TouringDeleted1-3 
SISSS00035 - Challenge Ropes Course Manager (Low Ropes)Challenge Ropes Course Manager (Low Ropes)Deleted1-4 
SISSS00023 - Canoeing Instructor White Water Grade 3Canoeing Instructor White Water Grade 3Deleted1-5 
SISSS00022 - Canoeing Instructor White Water Grade 2Canoeing Instructor White Water Grade 2Deleted1-5 
SISSS00040 - Climbing Guide (Natural Surfaces) Multi Pitch LeadClimbing Guide (Natural Surfaces) Multi Pitch LeadDeleted1-4 
SISSS00037 - Challenge Ropes Course Supervisor (Low Ropes)Challenge Ropes Course Supervisor (Low Ropes)Deleted1-5 
SISSS00044 - Climbing Instructor (Artificial Surfaces) Single pitch leadClimbing Instructor (Artificial Surfaces) Single pitch leadDeleted1-2 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 061301 Occupational Health And Safety  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 061301 Occupational Health And Safety  18/Nov/2011 
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Modification History

The release details of this endorsed unit of competency set are in the table below. The latest information is at the top.




Reduction of repetition.

No changes to competency outcome.

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to coordinate a response to an emergency situation according to an organisation’s policies and procedures. The unit focuses on assessing emergency situations, implementing an emergency action plan, and coordinating a prompt and effective response.

Application of the Unit

This unit applies to staff members designated as safety officers during a specific indoor or outdoor activity at locations such as camp sites, training areas and outdoor sites, sporting grounds and competition venues or the warden in a sport, recreation or fitness centre, which may include a community leisure centre, gym, aquatic centre or indoor activities centre.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements and Performance Criteria



Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Coordinate response to emergency reports or signals.

1.1. Identify and respond to emergency reports or signals .

1.2. Attend, where appropriate, emergency situations  and respond according to organisation policies  and procedures .

1.3. Assess emergency situations and report details to designated personnel .

1.4. Coordinate emergency response actions.

2. Assess the emergency.

2.1. Conduct an assessment of the situation.

2.2. Establish an emergency action plan based on assessment of current situation and possible potential for escalation .

2.3. Prioritise actions promptly.

3. Coordinate the response.

3.1. Implement organisational emergency procedures and policies.

3.2. Supervise equipment selection to match the type of emergency.

3.3. Confirm and coordinate the safe use of emergency equipment .

3.4. Supervise selection and use of rescue techniques.

3.5. Improvise, where necessary, equipment and technique.

3.6. Arrange and confirm the safety of staff and clients.

4. Liaise with relevant authorities.

4.1. Liaise with members of the emergency team  and monitor the emergency.

4.2. Refer situations beyond the capability of the emergency team to the appropriate authorities  for assistance.

4.3. Provide information and assistance to authorities.

4.4. Control and coordinate, if necessary, emergency evacuation  according to directions from relevant authorities.

5. Finalise operational procedures.

5.1. Complete and maintain an operational log.

5.2. Debrief emergency team members.

5.3. Evaluate operation of emergency procedures and recommend any changes.

5.4. Advise emergency team members to refer media inquiries to the nominated spokesperson.

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to:
  • liaise with all parties to coordinate effective responses to emergency situations
  • convey information to relevant authorities
  • debrief emergency team members
  • problem-solving skills to:
  • assess emergency situations and develop action plans
  • improvise equipment or techniques where required
  • planning and organisational skills to coordinate resources and equipment necessary to respond effectively to emergency situations
  • self-management skills to review and reflect on own work performance in coordinating emergency responses
  • language and literacy skills to:
  • complete emergency documentation
  • interpret and respond to emergency reports and signals.

Required knowledge 

  • organisational emergency policies and procedures and staff responsibilities to enable prompt and effective response to emergencies and incidents
  • legislation relevant to own work role and level of responsibility including:
  • duty of care
  • occupational health and safety
  • environment protection
  • hazardous substances and dangerous goods
  • public health and safety
  • location and use of rescue and emergency equipment to enable effective implementation of an emergency response
  • rescue techniques to enable selection of technique appropriate to type of emergency
  • emergency response agencies within the activity area and direct communication channels to enable information about an emergency to be communicated quickly and directly
  • factors that impact on emergency situations to enable appropriate contingency planning
  • behaviour and characteristics of typical emergencies to enable the development of an action plan to quickly and effectively bring the situation under control.

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

  • identify and implement organisation policies and procedures to assess and coordinate emergency responses promptly and safely
  • comply with relevant legislation in coordination of emergency response
  • coordinate participatory arrangements for the management of the emergency response
  • complete all relevant documentation
  • evaluate and reflect on performance to identify ways in which emergency procedures can be improved.

Context of and specific resources for assessment 

Assessment must ensure:

  • coordination of multiple emergency responses, which may be simulated to reflect the individual’s current or intended work environment to demonstrate competency and consistency of performance.

Assessment must also ensure access to:

  • equipment and resources to ensure adequate response to emergencies
  • staff and clients in industry-appropriate ratios
  • legislation and organisational policies and procedures.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • observation of applying organisational emergency procedures when responding to emergency situations
  • observation of interacting with safety officers and wardens to ensure effective coordination of emergency situations
  • oral and or written questioning to assess knowledge of relevant legislation which underpins the effective implementation of organisational emergency procedures
  • third-party reports from a supervisor detailing work performance.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • SISXWHS402 Implement and monitor Work Health and Safety policies.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Reports or signals  may include:

  • verbal
  • emergency warning and alarm systems
  • hand signals
  • telephone and radio communications
  • whistles.

Emergency situations  may include:

  • fire
  • hazardous release of chemicals
  • bomb threats or civil disorder
  • environmental conditions
  • other natural or man-made disasters
  • activity-specific.

Organisational policies and procedures  may include:

  • Work Health and Safety
  • emergency procedures
  • reporting incidents
  • staff roles and responsibilities in the event of an emergency
  • communication lines
  • exit and assembly points.

Designated personnel  may include:

  • supervisors
  • managers.

Potential for escalation  may include:

  • spread of fire
  • threat to adjoining areas
  • danger of explosion
  • loss of communications
  • involvement of additional persons
  • deterioration in environmental conditions.

Emergency equipment  may include:

  • hoses
  • monitors
  • foam equipment and extinguishers
  • blankets
  • spill kits
  • personal protective clothing and equipment
  • ladders
  • salvage gear
  • rescue equipment
  • first-aid and evacuation equipment and resources.

Emergency team  may include:

  • nominated safety officers or wardens
  • emergency team members
  • emergency response related persons.

Appropriate authorities  may include:

  • Police Search and Rescue
  • State Emergency Service
  • Fire Brigade
  • Ambulance Service
  • Land Management Authorities
  • Australian Volunteer Coastguard.

Emergency evacuation  may include:

  • total or partial
  • to an internal or external refuge
  • to an assembly point.

Unit Sector(s)


Co-requisite units

Competency Field

Emergency Response.