Qualification details

SIS20310 - Certificate II in Sport and Recreation (Release 2)


Usage recommendation:
Is superseded by and equivalent to SIS20312 - Certificate II in Sport and Recreation• Community activities assistant has been added to the list of job roles • No changes to qualification rules • Core units changed • Imported units updated • Units added to electives: ◦ SISSSCO101 Develop and update knowledge of coaching practices ◦ SISSSCO202 Coach beginner or novice participants to develop fundamental motor skills ◦ SISSSDE201 Communicate effectively with others in a sport environment ◦ SITXEVT302 Process and monitor event registrations ◦ SITXEVT303 Coordinate on-site event registrations ◦ SITXEVT304 Provide event staging support. 05/Mar/2013
Is superseded by and equivalent to SIS20313 - Certificate II in Sport and RecreationThe SIS10 Sport, Fitness and Recreation Training PackageVersion1 and its component qualifications and units of competency were superseded by the release of the replacement SIS10 Sport, Fitness and Recreation Training Package Version 2 on 6 March 2013. 05/Mar/2013
Supersedes and is equivalent to SRO20106 - Certificate II in Sport and Recreation 06/Jun/2011

Release Status:
ReleaseRelease date
2 (this release) 28/Nov/2011
(View details for release 1) 07/Jun/2011

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBIND201A - Work effectively in a business environmentWork effectively in a business environment N/A
BSBINM201A - Process and maintain workplace informationProcess and maintain workplace information N/A
BSBINM202A - Handle mailHandle mail N/A
BSBWOR202A - Organise and complete daily work activitiesOrganise and complete daily work activities N/A
BSBWOR204A - Use business technologyUse business technology N/A
CUEFOH04C - Usher patronsUsher patrons N/A
CUEFOH10B - Monitor entry to a venueMonitor entry to a venue N/A
FNSICGEN305A - Maintain daily financial/business recordsMaintain daily financial/business records N/A
HLTFA301B - Apply first aidApply first aid N/A
ICAU1129B - Operate a word processing applicationOperate a word processing application N/A
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SchemeCodeClassification value
ANZSCO Identifier 531100 General Clerks 
ASCO (occupation type) Identifier 6111-11 General Clerk 
ASCED Qualification/Course Field of Education Identifier 0921 Sport And Recreation 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Sports Administration,Recreational Sport 
Taxonomy - Occupation N/A Sport and Recreation Function Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 531100 General Clerks 18/Nov/2011 
ASCO (occupation type) Identifier 6111-11 General Clerk 18/Nov/2011 
ASCED Qualification/Course Field of Education Identifier 0921 Sport And Recreation 18/Nov/2011 
Qualification/Course Level of Education Identifier 521 Certificate II 07/Jun/2011 
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Modification History

The following additions have been made to General Electives:

  • SITHFAB005A Provide table service of alcoholic beverages


This qualification provides the skills and knowledge for an individual wishing to work in the sport and recreation industry in a generalist capacity. Likely functions for someone with this qualification can include providing support in the provision of sport and recreation programs, grounds and facilities maintenance, routine housekeeping, retail and customer service assistance, administrative assistance or bar and café service in locations such as fitness centre, outdoor sporting grounds or complexes or aquatic centres. All job roles are performed under supervision.

Job roles 

The following are indicative job roles for this qualification:

  • recreation assistant
  • administration assistant
  • grounds assistant
  • retail assistant

Pathways Information

This qualification is suitable for an Australian apprenticeship pathway and for VET in Schools delivery.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary


The following table contains a summary of the employability skills required by the sport and recreation industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :


Communicating with clients and colleagues to determine and interpret their specific requirements; understanding verbal and written information on sport and recreation products and services; completing maintenance documentation; preparing accurate records of client details; recording telephone messages, interpreting and carrying out verbal instructions from other employees.


Working as a skilled team member, receiving instructions and understanding own role in assisting in the provision of sport and recreation programs; supporting other team members to provide quality sport and recreation experiences for clients; recognising and adapting appropriately to cultural and language differences.


Identifying hazards and risks in the work environment; responding to emergency situations within scope of responsibility; clarifying the extent of, and resolving problems through negotiating with clients in a sensitive and culturally appropriate manner; dealing with equipment breakdowns; recognising and reporting basic routine problems within work activities; adhering to organisation policies and procedures to guide solutions to problems.

Initiative and enterprise

Adjusting work procedures to differences in equipment and facilities; taking correct action and following established procedures on discovery of an actual or potential emergency, security or safety hazard; reflecting on own performance for improvement.

Planning and organising

Collecting and recording information to assist colleagues to provide sport and recreation programs; setting work priorities and scheduling own daily work activities to meet deadlines; following organisation policies and procedures to complete facility, equipment or ground maintenance tasks in an efficient manner.


Understanding and complying with the legal and ethical responsibilities that apply to own role in the sport and recreation industry; applying basic safety practices and procedures; acknowledging the boundaries of own role; seeking and acting on feedback from colleagues and clients to improve own work performance.


Knowing the networks and sources of information within the sport and recreation industry; keeping well informed of updates and changes to organisational policies, procedures and regulations; updating skills and knowledge to accommodate changes in equipment and operating procedures; accessing professional development opportunities to strengthen own skill base and sharing information with colleagues.


Understanding the operating capability of computer systems and software that assist in selling, planning and delivering sport and recreation programs; safely using and maintaining sport and recreation equipment according to manufacturer's specifications and organisation policies and procedures.

Packaging Rules

11 units must be completed:

  • 5 core units
  • 6 elective units, which may be selected from the elective units listed or from SIS10, and must be first packaged at AQF level 2 or 3; up to 2 of these elective units may be selected from any current accredited course or other Training Package, and must be first packaged at AQF level 2.

In all cases selection of electives must relate to the core function or role of the candidate's current or intended work environment, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core  (5 )


Organise and complete daily work activities


Apply first aid


Respond to emergency situations


Work effectively in sport and recreation environments


Follow occupational health and safety policies

Electives  (6 )


Work effectively in a business environment


Process and maintain workplace information


Handle mail


Use business technology


Usher patrons


Monitor entry to a venue


Maintain daily financial/business records


Operate computing packages


Operate a word processing application


Operate a spreadsheet application


Operate a database application


Operate a presentation package


Access and use the Internet


Plant trees and shrubs


Treat weeds


Treat plant pests, diseases and disorders


Apply chemicals under supervision


Operate ride-on vehicles


Prepare turf surfaces for play


Renovate grassed areas


Assist with turf construction


Support turf establishment


Apply point-of-sale handling procedures


Organise and maintain work areas


Balance point-of-sale terminal


Perform stock control procedures


Merchandise products


Minimise theft


Sell products and services


Advise on products and services


Assist in conducting outdoor recreation sessions


Minimise environmental impact


Provide equipment for activities


Assist in preparing and conducting sport and recreation sessions


Maintain sport and recreation equipment for activities


Maintain sport and recreation facilities


Process entry transactions


Clean and tidy bar areas


Serve food and beverage to customers


Provide table service of alcoholic beverages


Provide responsible service of alcohol


Attend gaming machines


Coordinate production of brochures and marketing materials


Follow workplace hygiene procedures