Modification History
The version details of this endorsed unit are in the table below. The latest information is at the top.
Release |
Comments |
First Release |
This is a revised unit, based on but not equivalent to SIRXRSK001A Minimise theft. Content and element added regarding using stock effectively. |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to minimise theft and loss of stock in a retail environment.
It involves applying store policy and procedures and industry codes of practice in regard to store security, theft prevention and correct stock usage; reporting theft or suspicious behaviour to relevant personnel; and monitoring stock, work areas, customers and staff to minimise opportunities for theft.
Application of the Unit
This unit applies to frontline service personnel who are required to contribute to store security by applying routine procedures under supervision.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Nil
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Apply routine store security. |
1.1.Apply store security systems and procedures according to store policy. 1.2.Handle and secure cash according to store policy and procedures . 1.3.Observe and deal with suspicious behaviour of customers according to store policy and legislative requirements . 1.4.Deal with internal and external theft, according to store policy and legislative requirements. 1.5.Store products and equipment in a secure manner according to store policy and procedures. |
2. Minimise theft. |
2.1.Take appropriate action to minimise theft by applying store procedures and legislative requirements. 2.2.Match merchandise to correct price tags according to store procedures. 2.3. Maintain surveillance of merchandise according to store policy and legislative requirements . 2.4.Check customers’ bags as required at point of sale according to store policy and legislative requirements. 2.5.Maintain security of cash, cash register and keys according to store policy. 2.6.Maintain security of stock, cash and equipment in regard to customers, staff and outside contractors according to store policy and legislative requirements. 2.7.Deal with suspected or potential thieves according to store policy and procedures. |
3. Use stock efficiently. |
3.1.Handle and store stock to minimise loss through damage or deterioration. 3.2.Ensure effective stock rotation to minimise stock loss through wastage. 3.3.Ensure correct stock amounts are prepared for individual transactions to minimise stock loss from over-supply. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure access to:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included. |
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Security systems and procedures may deal with: |
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Store policy and procedures may relate to: |
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Legislative requirements may include: |
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Staff may include: |
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Unit Sector(s)
Cross-Sector
Competency Field
Risk Management and Security