Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to identify security risks related to customers, team members, merchandise and money, and take appropriate action, within scope of job role, to eliminate or minimise those risks.
It applies to individuals at all levels working in frontline roles in a diverse range of industry sectors and business contexts.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Risk Management and Security
Unit Sector
Cross-Sector
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify potential security risks. |
1.1.Identify potential risks to merchandise, cash and non-cash, and take swift action to prevent escalation of security risk in line with organisational procedures. 1.2.Identify potential risks to safety of customers, self or team members, and take swift action to prevent escalation of security risk in line with organisational procedures. 1.3.Remain vigilant and alert to potential security risks, and follow organisational policies and procedures to minimise security risks. 1.4.Maintain security of merchandise, cash and non-cash according to organisational procedures. |
2. Respond to security breaches. |
2.1.Identify security breaches and respond in line with organisational policies and procedures. 2.2.Recognise security breaches outside of scope responsibility and promptly refer to relevant personnel. 2.3.Prioritise personal safety when responding to security breaches. |
3. Report on security issues. |
3.1.Report suspicious behaviour to relevant personnel. 3.2.Report faulty security equipment to relevant personnel. 3.3.Report on security breaches and ongoing security risks in line with organisational policies and procedures. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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SKILLS |
DESCRIPTION |
Writing skills to: |
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Unit Mapping Information
No equivalent unit.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d