Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.
This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Working in Industry
Unit Sector
Cross-Sector
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify personal work requirements. |
1.1.Identify allocated tasks for completion and seek advice to clarify workplace instructions as required. 1.2.Plan and organise daily work activities within scope of responsibility. 1.3.Access and follow organisational procedures relating to tasks. 1.4.Break down tasks into manageable components for completion. |
2. Complete personal work requirements. |
2.1.Prioritise tasks according to organisational procedures. 2.2.Complete tasks within specified timelines and to required quality standard. |
3. Respond to changes in personal work requirements. |
3.1.Identify changes to personal work requirements and reprioritise tasks. 3.2.Seek assistance from relevant personnel to confirm change in priorities. 3.3.Communicate changes impacting current task completion to relevant personal. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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Reading skills to: |
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Numeracy skills to: |
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Self-management skills to: |
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Unit Mapping Information
No equivalent unit.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d