Modification History
Release 1. SIRSS00034 Supervise and Manage Work Health and Safety in Retail Skill Set. New skill set.
Description
A set of skills for individuals to supervise and manage work health and safety procedures in a retail business including stock control and store security and to ensure the safety and wellbeing of others, including colleagues and customers.
Pathways Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Unit marked with an asterisk* has a prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
Licensing/Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Skill Set Requirements
Unit marked with an asterisk* has a prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
|
Unit code |
Unit title |
|
SIRRINV002 |
Control stock |
|
SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
|
SIRXCEG009* |
Manage workplace responses to disrespectful, aggressive or abusive customer behaviour |
|
SIRXHWB002 |
Promote workplace health and wellbeing |
|
SIRXRSK002 |
Maintain store security |
|
SIRXWHS003 |
Maintain workplace safety |
Target Group
This Skill Set is for individuals who are working in supervisory or management roles in the retail industry.
Suggested words for Statement of Attainment
These Units of Competency provide a set of skills for supervising and managing work health and safety procedures in a retail business.
