Modification History
Not applicable.
Description
A set of skills for individuals to work safely in a retail business and to ensure the safety of others including colleagues and customers.
Pathways Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Licensing/Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Skill Set Requirements
|
Unit code |
Unit title |
|
SIRRFSA001 |
Handle food safely in a retail environment |
|
SIRRINV001 |
Receive and handle retail stock |
|
SIRXIND002 |
Organise and maintain the store environment |
|
SIRXCEG008 |
Manage disrespectful, aggressive or abusive customers |
|
SIRXRSK001 |
Identify and respond to security risks |
|
SIRXWHS002 |
Contribute to workplace health andsafety |
Target Group
This Skill Set is for individuals who are working in customer service roles in the retail industry.
Suggested words for Statement of Attainment
These Units of Competency provide a set of skills for working safely in a retail business.
Custom Content Section
Not applicable.
