Modification History
Not applicable.
Description
A set of operational skills to implement the use of social media and other online platforms for business purposes, to maintain ethical and professional standards when using social media for an organisation or business, and to determine the effectiveness of tools in engaging customers.
This Skill Set is designed for use across industries.
Pathways Information
Achievement of these units provides credit towards any Training Package qualification containing any of the Skill Set units of competency.
Licensing/Regulatory Information
Self-employed individuals, and owners and employees of any type of micro, small, medium or large organisation that utilises social media and online tools for customer engagement including commercial, not-for-profit and government organisations.
Skill Set Requirements
|
Unit code |
Unit title |
|
SIRXOSM001 |
Identify and review social media and online platforms for organisational use |
|
SIRXOSM002 |
Maintain ethical and professional standards when using social media and online platforms |
|
SIRXOSM003 |
Use social media and online tools |
|
SIRXOSM004 |
Analyse performance of social media and online business tools |
Target Group
Self-employed individuals, and owners and employees of any type of micro, small, medium or large organisation that utilises social media and online tools for customer engagement including commercial, not-for-profit and government organisations.
Suggested words for Statement of Attainment
These units of competency provide a set of operational skills to implement the use of social media and other online platforms for business purposes, to maintain ethical and professional standards when using social media for an organisation or business, and to determine the effectiveness of tools in engaging customers.
