training.gov.au

Summary

Usage recommendation:

Current

Mapping:

Mapping	Notes	Date
Supersedes SIR07 - Retail Services Training Package		16/Aug/2017

Release Status:

Current

Releases:

7.0 7.0 (this release)	10/Nov/2021	Endorsement date: 10/Nov/2021	Compare 7.0
6.0 (View details for release 6.0)	28/Apr/2021	Endorsement date: 28/Apr/2021	Compare 6.0
5.1 (View details for release 5.1)	18/Mar/2021	Minor upgrade (Approval date: 18/Mar/2021)	Compare 5.1
5.0 (View details for release 5.0)	21/Oct/2020	Endorsement date: 21/Oct/2020	Compare 5.0
4.0 (View details for release 4.0)	12/Sep/2019	Endorsement date: 12/Sep/2019	Compare 4.0
3.0 (View details for release 3.0)	16/Aug/2017	Endorsement date: 27/Jul/2017	Compare 3.0
2.0 (View details for release 2.0)	31/Mar/2016	Endorsement date: 21/Mar/2016	Compare 2.0
1.0 (View details for release 1.0)	31/Mar/2016	Endorsement date: 21/Mar/2016	Compare 1.0

Companion volumes:

Training package

Companion Volume implementation guides are found in VETNet

Credit arrangements

Companion Volume implementation guides are found in VETNet

Delivery:

Find RTOs approved to deliver this training package.

Disclaimer:

Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:

Service and Creative Skills Australia

Web address:

https://sacsa.org.au (external link)

Qualifications

	Code	Title	Usage	Release	Qualification Level
Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I
	SIR10116 - Certificate I in Retail Services	Certificate I in Retail Services	Current	1	Value: Certificate I Display order: 10 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II
	SIR20116 - Certificate II in Community Pharmacy	Certificate II in Community Pharmacy	Current	2	Value: Certificate II Display order: 20 Name: Description: Start date: End date: Scheme: 05
	SIR20216 - Certificate II in Retail Services	Certificate II in Retail Services	Current	3	Value: Certificate II Display order: 20 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III
	SIR30116 - Certificate III in Community Pharmacy	Certificate III in Community Pharmacy	Current	2	Value: Certificate III Display order: 30 Name: Description: Start date: End date: Scheme: 05
	SIR30216 - Certificate III in Retail	Certificate III in Retail	Current	4	Value: Certificate III Display order: 30 Name: Description: Start date: End date: Scheme: 05
	SIR30316 - Certificate III in Business to Business Sales	Certificate III in Business to Business Sales	Current	2	Value: Certificate III Display order: 30 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV
	SIR40116 - Certificate IV in Community Pharmacy	Certificate IV in Community Pharmacy	Current	3	Value: Certificate IV Display order: 40 Name: Description: Start date: End date: Scheme: 05
	SIR40216 - Certificate IV in Community Pharmacy Dispensary	Certificate IV in Community Pharmacy Dispensary	Current	1	Value: Certificate IV Display order: 40 Name: Description: Start date: End date: Scheme: 05
	SIR40316 - Certificate IV in Retail Management	Certificate IV in Retail Management	Current	5	Value: Certificate IV Display order: 40 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma
	SIR50116 - Diploma of Retail Leadership	Diploma of Retail Leadership	Current	5	Value: Diploma Display order: 50 Name: Description: Start date: End date: Scheme: 05
	SIR50217 - Diploma of Visual Merchandising	Diploma of Visual Merchandising	Current	1	Value: Diploma Display order: 50 Name: Description: Start date: End date: Scheme: 05
	SIR50317 - Diploma of Retail Merchandise Management	Diploma of Retail Merchandise Management	Current	1	Value: Diploma Display order: 50 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma
	SIR60221 - Advanced Diploma of Visual Merchandising	Advanced Diploma of Visual Merchandising	Current	1	Value: Advanced Diploma Display order: 60 Name: Description: Start date: End date: Scheme: 05

Skill sets

CodeSort Table listing the training package skill sets by the Code column	Title	UsageSort Table listing the training package skill sets by the Usage column	ReleaseSort Table listing the training package skill sets by the Release column
SIRSS00017 - Merchandise Management	Merchandise Management	Current	1
SIRSS00013 - Community Pharmacy Management	Community Pharmacy Management	Current	1
SIRSS00032 - Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set	Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set	Current	1
SIRSS00034 - Supervise and Manage WHS in Retail Skill Set	Supervise and Manage WHS in Retail Skill Set	Current	1
SIRSS00033 - Facilitate and supervise WHS in Retail Skill Set	Facilitate and supervise WHS in Retail Skill Set	Current	1
SIRSS00035 - Retail Leadership Transition Skill Set	Retail Leadership Transition Skill Set	Current	1
SIRSS00012 - Community Pharmacy Dispensary	Community Pharmacy Dispensary	Current	1
SIRSS00014 - Community Pharmacy Quality Implementation	Community Pharmacy Quality Implementation	Current	1
SIRSS00016 - Ecommerce Management	Ecommerce Management	Current	1
SIRSS00015 - Online Retail Coordination	Online Retail Coordination	Current	1
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Units of competency

Imported units of competency

Code	Title	UsageSort Table listing Imported units of competency by the Usage column	ReleaseSort Table listing Imported units of competency by the Release column	Belongs to training package
SHBBCCS001 - Advise on beauty products and services	Advise on beauty products and services	Superseded	1	SHB - Hairdressing and Beauty Services Training Package
BSBRES401 - Analyse and present research information	Analyse and present research information	Superseded	1	BSB - Business Services Training Package
BSBCRT611 - Apply critical thinking for complex problem solving	Apply critical thinking for complex problem solving	Current	1	BSB - Business Services Training Package
BSBLEG525 - Apply legal principles in intellectual property law matters	Apply legal principles in intellectual property law matters	Current	1	BSB - Business Services Training Package
BSBINN502 - Build and sustain an innovative work environment	Build and sustain an innovative work environment	Superseded	1	BSB - Business Services Training Package
BSBLDR503 - Communicate with influence	Communicate with influence	Superseded	1	BSB - Business Services Training Package
BSBLDR513 - Communicate with influence	Communicate with influence	Superseded	1	BSB - Business Services Training Package
CUASET311 - Construct soft scenery	Construct soft scenery	Current	1	CUA - Creative Arts and Culture Training Package
BSBCUS401 - Coordinate implementation of customer service strategies	Coordinate implementation of customer service strategies	Superseded	2	BSB - Business Services Training Package
CUAANM512 - Create 3D digital environments	Create 3D digital environments	Current	1	CUA - Creative Arts and Culture Training Package
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Content

NOTE: This Training package conforms to the new Standards for Training packages.

Compare:

Compare content of this training package with other releases or training components

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Training package details

SIR - Retail Services Training Package (Release 7.0)

Summary

Training Package Developer

Qualifications

Skill sets

Units of competency

Imported units of competency

Content

Reports

Resources

More

Using training.gov.au

Acknowledgement of Country

CodeSort Table listing the units of competency related to this training package. by the Code column	Title	Usage	ReleaseSort Table listing the units of competency related to this training package. by the Release column
SIRCCCS001 - Interact with pharmacy customers	Interact with pharmacy customers	Current	1
SIRCCCS002 - Provide and promote services to pharmacy customers	Provide and promote services to pharmacy customers	Current	1
SIRCCPM001 - Assist in managing Pharmacy Medicines and Pharmacist Only Medicines	Assist in managing Pharmacy Medicines and Pharmacist Only Medicines	Current	1
SIRCCPM002 - Coordinate a pharmacy quality system	Coordinate a pharmacy quality system	Current	1
SIRCCPM003 - Lead and develop pharmacy teams	Lead and develop pharmacy teams	Current	1
SIRCCPM004 - Manage pharmacy sales and service delivery	Manage pharmacy sales and service delivery	Current	1
SIRCCPM005 - Manage pharmacy premises, equipment and merchandise	Manage pharmacy premises, equipment and merchandise	Current	1
SIRCCPM006 - Develop a pharmacy product and service range	Develop a pharmacy product and service range	Current	1
SIRCDIS001 - Assist customers with prescriptions	Assist customers with prescriptions	Current	1
SIRCDIS002 - Deliver medicines to customers outside the pharmacy	Deliver medicines to customers outside the pharmacy	Current	1
SIRCDIS003 - Assist in dispensing prescriptions	Assist in dispensing prescriptions	Current	1
SIRCDIS004 - Assist in preparing dose administration aids	Assist in preparing dose administration aids	Current	1
SIRCDIS005 - Assist in preparing extemporaneous prescriptions	Assist in preparing extemporaneous prescriptions	Current	1
SIRCDIS006 - Maintain dispensary stock	Maintain dispensary stock	Current	1
SIRCDIS007 - Administer dispensary computer systems and claims	Administer dispensary computer systems and claims	Current	1
SIRCDIS008 - Coordinate service to residential care facilities	Coordinate service to residential care facilities	Current	1
SIRCHCS001 - Support the management of obstructive sleep apnoea	Support the management of obstructive sleep apnoea	Current	1
SIRCHCS002 - Supply and hire home health care aids and equipment	Supply and hire home health care aids and equipment	Current	1
SIRCHCS003 - Test blood pressure and advise on self-monitoring	Test blood pressure and advise on self-monitoring	Current	1
SIRCHCS004 - Test blood glucose and advise on equipment and services for diabetes management	Test blood glucose and advise on equipment and services for diabetes management	Current	1
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