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Training package details

SIR - Retail Services Training Package (Release 5.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes SIR07 - Retail Services Training Package 16/Aug/2017

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
5.0 (this release) 21/Oct/2020Endorsement date: 21/Oct/2020
(View details for release 4.0) 12/Sep/2019 Endorsement date: 12/Sep/2019
(View details for release 3.0) 16/Aug/2017 Endorsement date: 27/Jul/2017
(View details for release 2.0) 31/Mar/2016 Endorsement date: 21/Mar/2016
(View details for release 1.0) 31/Mar/2016 Endorsement date: 21/Mar/2016


Disclaimer:
Following the establishment of the new training package development process, any references to the former Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Skills Service Organisation listed below.

Training Package Developer

Organisation:
SkillsIQ 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 SIR10116 - Certificate I in Retail ServicesCertificate I in Retail ServicesCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 SIR20116 - Certificate II in Community PharmacyCertificate II in Community PharmacyCurrent
 SIR20216 - Certificate II in Retail ServicesCertificate II in Retail ServicesCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 SIR30116 - Certificate III in Community PharmacyCertificate III in Community PharmacyCurrent
 SIR30216 - Certificate III in RetailCertificate III in RetailCurrent
 SIR30316 - Certificate III in Business to Business SalesCertificate III in Business to Business SalesCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 SIR40116 - Certificate IV in Community PharmacyCertificate IV in Community PharmacyCurrent
 SIR40216 - Certificate IV in Community Pharmacy DispensaryCertificate IV in Community Pharmacy DispensaryCurrent
 SIR40316 - Certificate IV in Retail ManagementCertificate IV in Retail ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 SIR50116 - Diploma of Retail LeadershipDiploma of Retail LeadershipCurrent
 SIR50217 - Diploma of Visual MerchandisingDiploma of Visual MerchandisingCurrent
 SIR50317 - Diploma of Retail Merchandise ManagementDiploma of Retail Merchandise ManagementCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageReleaseSort Table listing the training package skill sets by the Release column
SIRSS00031 - Community Pharmacy Delivery Community Pharmacy Delivery Current
SIRSS00012 - Community Pharmacy DispensaryCommunity Pharmacy DispensaryCurrent
SIRSS00013 - Community Pharmacy ManagementCommunity Pharmacy ManagementCurrent
SIRSS00014 - Community Pharmacy Quality ImplementationCommunity Pharmacy Quality ImplementationCurrent
SIRSS00021 - Develop an online presence for customer engagementDevelop an online presence for customer engagementCurrent
SIRSS00016 - Ecommerce ManagementEcommerce ManagementCurrent
SIRSS00019 - Implement social media and online customer engagementImplement social media and online customer engagementCurrent
SIRSS00030 - Introduction to Community PharmacyIntroduction to Community PharmacyCurrent
SIRSS00020 - Manage and implement social media and online customer engagementManage and implement social media and online customer engagementCurrent
SIRSS00022 - Manage disrespectful, aggressive or abusive customersManage disrespectful, aggressive or abusive customersCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
SIRCCCS001 - Interact with pharmacy customersInteract with pharmacy customersCurrent
SIRCCCS002 - Provide and promote services to pharmacy customersProvide and promote services to pharmacy customersCurrent
SIRCCPM001 - Assist in managing Pharmacy Medicines and Pharmacist Only MedicinesAssist in managing Pharmacy Medicines and Pharmacist Only MedicinesCurrent
SIRCCPM002 - Coordinate a pharmacy quality systemCoordinate a pharmacy quality systemCurrent
SIRCCPM003 - Lead and develop pharmacy teamsLead and develop pharmacy teamsCurrent
SIRCCPM004 - Manage pharmacy sales and service deliveryManage pharmacy sales and service deliveryCurrent
SIRCCPM005 - Manage pharmacy premises, equipment and merchandiseManage pharmacy premises, equipment and merchandiseCurrent
SIRCCPM006 - Develop a pharmacy product and service rangeDevelop a pharmacy product and service rangeCurrent
SIRCDIS001 - Assist customers with prescriptionsAssist customers with prescriptionsCurrent
SIRCDIS002 - Deliver medicines to customers outside the pharmacyDeliver medicines to customers outside the pharmacyCurrent
SIRCDIS003 - Assist in dispensing prescriptionsAssist in dispensing prescriptionsCurrent
SIRCDIS004 - Assist in preparing dose administration aidsAssist in preparing dose administration aidsCurrent
SIRCDIS005 - Assist in preparing extemporaneous prescriptionsAssist in preparing extemporaneous prescriptionsCurrent
SIRCDIS006 - Maintain dispensary stockMaintain dispensary stockCurrent
SIRCDIS007 - Administer dispensary computer systems and claimsAdminister dispensary computer systems and claimsCurrent
SIRCDIS008 - Coordinate service to residential care facilitiesCoordinate service to residential care facilitiesCurrent
SIRCHCS001 - Support the management of obstructive sleep apnoeaSupport the management of obstructive sleep apnoeaCurrent
SIRCHCS002 - Supply and hire home health care aids and equipmentSupply and hire home health care aids and equipmentCurrent
SIRCHCS003 - Test blood pressure and advise on self-monitoringTest blood pressure and advise on self-monitoringCurrent
SIRCHCS004 - Test blood glucose and advise on equipment and services for diabetes management Test blood glucose and advise on equipment and services for diabetes management Current
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Imported units of competency

CodeTitleUsageReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
BSBCUE301 - Use multiple information systemsUse multiple information systemsSupersededBSB - Business Services Training Package
BSBCUE304 - Provide sales solutions to customersProvide sales solutions to customersSupersededBSB - Business Services Training Package
BSBCUS401 - Coordinate implementation of customer service strategiesCoordinate implementation of customer service strategiesSupersededBSB - Business Services Training Package
BSBDES301 - Explore the use of colourExplore the use of colourDeletedBSB - Business Services Training Package
BSBDES302 - Explore and apply the creative design process to 2D formsExplore and apply the creative design process to 2D formsDeletedBSB - Business Services Training Package
BSBDES303 - Explore and apply the creative design process to 3D formsExplore and apply the creative design process to 3D formsDeletedBSB - Business Services Training Package
BSBDES305 - Source and apply information on the history and theory of designSource and apply information on the history and theory of designDeletedBSB - Business Services Training Package
BSBFIA302 - Process payrollProcess payrollSupersededBSB - Business Services Training Package
BSBHRM405 - Support the recruitment, selection and induction of staffSupport the recruitment, selection and induction of staffSupersededBSB - Business Services Training Package
BSBHRM506 - Manage recruitment selection and induction processesManage recruitment selection and induction processesSupersededBSB - Business Services Training Package
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