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Training package details

SIR - Retail Services Training Package (Release 7.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes SIR07 - Retail Services Training Package 16/Aug/2017

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
7.0 (this release) 10/Nov/2021Endorsement date: 10/Nov/2021
(View details for release 6.0) 28/Apr/2021 Endorsement date: 28/Apr/2021
(View details for release 5.1) 18/Mar/2021 Minor upgrade (Approval date: 18/Mar/2021)
(View details for release 5.0) 21/Oct/2020 Endorsement date: 21/Oct/2020
(View details for release 4.0) 12/Sep/2019 Endorsement date: 12/Sep/2019
(View details for release 3.0) 16/Aug/2017 Endorsement date: 27/Jul/2017
(View details for release 2.0) 31/Mar/2016 Endorsement date: 21/Mar/2016
(View details for release 1.0) 31/Mar/2016 Endorsement date: 21/Mar/2016


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Service and Creative Skills Australia 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 SIR10116 - Certificate I in Retail ServicesCertificate I in Retail ServicesCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 SIR20116 - Certificate II in Community PharmacyCertificate II in Community PharmacyCurrent
 SIR20216 - Certificate II in Retail ServicesCertificate II in Retail ServicesCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 SIR30116 - Certificate III in Community PharmacyCertificate III in Community PharmacyCurrent
 SIR30216 - Certificate III in RetailCertificate III in RetailCurrent
 SIR30316 - Certificate III in Business to Business SalesCertificate III in Business to Business SalesCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 SIR40116 - Certificate IV in Community PharmacyCertificate IV in Community PharmacyCurrent
 SIR40216 - Certificate IV in Community Pharmacy DispensaryCertificate IV in Community Pharmacy DispensaryCurrent
 SIR40316 - Certificate IV in Retail ManagementCertificate IV in Retail ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 SIR50116 - Diploma of Retail LeadershipDiploma of Retail LeadershipCurrent
 SIR50217 - Diploma of Visual MerchandisingDiploma of Visual MerchandisingCurrent
 SIR50317 - Diploma of Retail Merchandise ManagementDiploma of Retail Merchandise ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 SIR60221 - Advanced Diploma of Visual MerchandisingAdvanced Diploma of Visual MerchandisingCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
SIRSS00031 - Community Pharmacy Delivery Community Pharmacy Delivery Current
SIRSS00012 - Community Pharmacy DispensaryCommunity Pharmacy DispensaryCurrent
SIRSS00013 - Community Pharmacy ManagementCommunity Pharmacy ManagementCurrent
SIRSS00014 - Community Pharmacy Quality ImplementationCommunity Pharmacy Quality ImplementationCurrent
SIRSS00021 - Develop an online presence for customer engagementDevelop an online presence for customer engagementCurrent
SIRSS00016 - Ecommerce ManagementEcommerce ManagementCurrent
SIRSS00033 - Facilitate and supervise WHS in Retail Skill SetFacilitate and supervise WHS in Retail Skill SetCurrent
SIRSS00019 - Implement social media and online customer engagementImplement social media and online customer engagementCurrent
SIRSS00030 - Introduction to Community PharmacyIntroduction to Community PharmacyCurrent
SIRSS00020 - Manage and implement social media and online customer engagementManage and implement social media and online customer engagementCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
SIRCCCS001 - Interact with pharmacy customersInteract with pharmacy customersCurrent
SIRCCCS002 - Provide and promote services to pharmacy customersProvide and promote services to pharmacy customersCurrent
SIRCCPM001 - Assist in managing Pharmacy Medicines and Pharmacist Only MedicinesAssist in managing Pharmacy Medicines and Pharmacist Only MedicinesCurrent
SIRCCPM002 - Coordinate a pharmacy quality systemCoordinate a pharmacy quality systemCurrent
SIRCCPM003 - Lead and develop pharmacy teamsLead and develop pharmacy teamsCurrent
SIRCCPM004 - Manage pharmacy sales and service deliveryManage pharmacy sales and service deliveryCurrent
SIRCCPM005 - Manage pharmacy premises, equipment and merchandiseManage pharmacy premises, equipment and merchandiseCurrent
SIRCCPM006 - Develop a pharmacy product and service rangeDevelop a pharmacy product and service rangeCurrent
SIRCDIS001 - Assist customers with prescriptionsAssist customers with prescriptionsCurrent
SIRCDIS002 - Deliver medicines to customers outside the pharmacyDeliver medicines to customers outside the pharmacyCurrent
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
BSBCRT611 - Apply critical thinking for complex problem solvingApply critical thinking for complex problem solvingCurrentBSB - Business Services Training Package
BSBCUE301 - Use multiple information systemsUse multiple information systemsSupersededBSB - Business Services Training Package
BSBCUE304 - Provide sales solutions to customersProvide sales solutions to customersSupersededBSB - Business Services Training Package
BSBCUS401 - Coordinate implementation of customer service strategiesCoordinate implementation of customer service strategiesSupersededBSB - Business Services Training Package
BSBDES301 - Explore the use of colourExplore the use of colourSupersededBSB - Business Services Training Package
BSBDES302 - Explore and apply the creative design process to 2D formsExplore and apply the creative design process to 2D formsSupersededBSB - Business Services Training Package
BSBDES303 - Explore and apply the creative design process to 3D formsExplore and apply the creative design process to 3D formsSupersededBSB - Business Services Training Package
BSBDES305 - Source and apply information on the history and theory of designSource and apply information on the history and theory of designSupersededBSB - Business Services Training Package
BSBESB406 - Establish operational strategies and procedures for new business venturesEstablish operational strategies and procedures for new business venturesCurrentBSB - Business Services Training Package
BSBFIA302 - Process payrollProcess payrollSupersededBSB - Business Services Training Package
BSBHRM405 - Support the recruitment, selection and induction of staffSupport the recruitment, selection and induction of staffSupersededBSB - Business Services Training Package
BSBHRM506 - Manage recruitment selection and induction processesManage recruitment selection and induction processesSupersededBSB - Business Services Training Package
BSBHRM604 - Manage employee relationsManage employee relationsSupersededBSB - Business Services Training Package
BSBINN301 - Promote innovation in a team environmentPromote innovation in a team environmentSupersededBSB - Business Services Training Package
BSBINN502 - Build and sustain an innovative work environmentBuild and sustain an innovative work environmentSupersededBSB - Business Services Training Package
BSBLDR403 - Lead team effectivenessLead team effectivenessSupersededBSB - Business Services Training Package
BSBLDR502 - Lead and manage effective workplace relationshipsLead and manage effective workplace relationshipsSupersededBSB - Business Services Training Package
BSBLDR503 - Communicate with influenceCommunicate with influenceSupersededBSB - Business Services Training Package
BSBLDR511 - Develop and use emotional intelligenceDevelop and use emotional intelligenceSupersededBSB - Business Services Training Package
BSBLDR513 - Communicate with influenceCommunicate with influenceSupersededBSB - Business Services Training Package
BSBLED501 - Develop a workplace learning environmentDevelop a workplace learning environmentSupersededBSB - Business Services Training Package
BSBLEG525 - Apply legal principles in intellectual property law mattersApply legal principles in intellectual property law mattersCurrentBSB - Business Services Training Package
BSBMGT402 - Implement operational planImplement operational planSupersededBSB - Business Services Training Package
BSBMGT403 - Implement continuous improvementImplement continuous improvementSupersededBSB - Business Services Training Package
BSBMGT405 - Provide personal leadershipProvide personal leadershipSupersededBSB - Business Services Training Package
BSBMKG401 - Profile the marketProfile the marketSupersededBSB - Business Services Training Package
BSBOPS601 - Develop and implement business plansDevelop and implement business plansCurrentBSB - Business Services Training Package
BSBPEF402 - Develop personal work prioritiesDevelop personal work prioritiesCurrentBSB - Business Services Training Package
BSBPEF501 - Manage personal and professional developmentManage personal and professional developmentCurrentBSB - Business Services Training Package
BSBPMG430 - Undertake project workUndertake project workCurrentBSB - Business Services Training Package
BSBRES401 - Analyse and present research informationAnalyse and present research informationSupersededBSB - Business Services Training Package
BSBSMB421 - Manage small business financesManage small business financesSupersededBSB - Business Services Training Package
BSBSTR501 - Establish innovative work environmentsEstablish innovative work environmentsCurrentBSB - Business Services Training Package
BSBSUS411 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesCurrentBSB - Business Services Training Package
BSBWHS521 - Ensure a safe workplace for a work areaEnsure a safe workplace for a work areaCurrentBSB - Business Services Training Package
BSBWOR204 - Use business technologyUse business technologySupersededBSB - Business Services Training Package
BSBWOR301 - Organise personal work priorities and developmentOrganise personal work priorities and developmentSupersededBSB - Business Services Training Package
BSBWOR501 - Manage personal work priorities and professional developmentManage personal work priorities and professional developmentSupersededBSB - Business Services Training Package
CHCDIV001 - Work with diverse peopleWork with diverse peopleCurrentCHC - Community Services
CHCLEG001 - Work legally and ethicallyWork legally and ethicallyCurrentCHC - Community Services
CUAACD301 - Produce drawings to communicate ideasProduce drawings to communicate ideasSupersededCUA - Creative Arts and Culture Training Package
CUAACD302 - Produce computer-aided drawingsProduce computer-aided drawingsSupersededCUA - Creative Arts and Culture Training Package
CUAACD537 - Refine 3-D design ideas and processesRefine 3-D design ideas and processesCurrentCUA - Creative Arts and Culture Training Package
CUAACD611 - Extend professional expertise with drawing and other visual representation toolsExtend professional expertise with drawing and other visual representation toolsCurrentCUA - Creative Arts and Culture Training Package
CUAANM512 - Create 3D digital environmentsCreate 3D digital environmentsCurrentCUA - Creative Arts and Culture Training Package
CUADES601 - Design innovative productsDesign innovative productsCurrentCUA - Creative Arts and Culture Training Package
CUADES611 - Manage design realisationManage design realisationCurrentCUA - Creative Arts and Culture Training Package
CUADES612 - Research global design trendsResearch global design trendsCurrentCUA - Creative Arts and Culture Training Package
CUADIG304 - Create visual design componentsCreate visual design componentsCurrentCUA - Creative Arts and Culture Training Package
CUADIG517 - Design digital simulationsDesign digital simulationsCurrentCUA - Creative Arts and Culture Training Package
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