training.gov.au

Summary

Usage recommendation:

Current

Mapping:

Mapping	Notes	Date
Supersedes SIR07 - Retail Services Training Package		16/Aug/2017

Release Status:

Current

Releases:

7.0 7.0 (this release)	10/Nov/2021	Endorsement date: 10/Nov/2021	Compare 7.0
6.0 (View details for release 6.0)	28/Apr/2021	Endorsement date: 28/Apr/2021	Compare 6.0
5.1 (View details for release 5.1)	18/Mar/2021	Minor upgrade (Approval date: 18/Mar/2021)	Compare 5.1
5.0 (View details for release 5.0)	21/Oct/2020	Endorsement date: 21/Oct/2020	Compare 5.0
4.0 (View details for release 4.0)	12/Sep/2019	Endorsement date: 12/Sep/2019	Compare 4.0
3.0 (View details for release 3.0)	16/Aug/2017	Endorsement date: 27/Jul/2017	Compare 3.0
2.0 (View details for release 2.0)	31/Mar/2016	Endorsement date: 21/Mar/2016	Compare 2.0
1.0 (View details for release 1.0)	31/Mar/2016	Endorsement date: 21/Mar/2016	Compare 1.0

Companion volumes:

Training package

Companion Volume implementation guides are found in VETNet

Credit arrangements

Companion Volume implementation guides are found in VETNet

Delivery:

Find RTOs approved to deliver this training package.

Disclaimer:

Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:

Service and Creative Skills Australia

Web address:

https://sacsa.org.au (external link)

Qualifications

	Code	Title	Usage	Release	Qualification Level
Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I
	SIR10116 - Certificate I in Retail Services	Certificate I in Retail Services	Current	1	Value: Certificate I Display order: 10 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II
	SIR20116 - Certificate II in Community Pharmacy	Certificate II in Community Pharmacy	Current	2	Value: Certificate II Display order: 20 Name: Description: Start date: End date: Scheme: 05
	SIR20216 - Certificate II in Retail Services	Certificate II in Retail Services	Current	3	Value: Certificate II Display order: 20 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III
	SIR30116 - Certificate III in Community Pharmacy	Certificate III in Community Pharmacy	Current	2	Value: Certificate III Display order: 30 Name: Description: Start date: End date: Scheme: 05
	SIR30216 - Certificate III in Retail	Certificate III in Retail	Current	4	Value: Certificate III Display order: 30 Name: Description: Start date: End date: Scheme: 05
	SIR30316 - Certificate III in Business to Business Sales	Certificate III in Business to Business Sales	Current	2	Value: Certificate III Display order: 30 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV
	SIR40116 - Certificate IV in Community Pharmacy	Certificate IV in Community Pharmacy	Current	3	Value: Certificate IV Display order: 40 Name: Description: Start date: End date: Scheme: 05
	SIR40216 - Certificate IV in Community Pharmacy Dispensary	Certificate IV in Community Pharmacy Dispensary	Current	1	Value: Certificate IV Display order: 40 Name: Description: Start date: End date: Scheme: 05
	SIR40316 - Certificate IV in Retail Management	Certificate IV in Retail Management	Current	5	Value: Certificate IV Display order: 40 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma
	SIR50116 - Diploma of Retail Leadership	Diploma of Retail Leadership	Current	5	Value: Diploma Display order: 50 Name: Description: Start date: End date: Scheme: 05
	SIR50217 - Diploma of Visual Merchandising	Diploma of Visual Merchandising	Current	1	Value: Diploma Display order: 50 Name: Description: Start date: End date: Scheme: 05
	SIR50317 - Diploma of Retail Merchandise Management	Diploma of Retail Merchandise Management	Current	1	Value: Diploma Display order: 50 Name: Description: Start date: End date: Scheme: 05
Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma
	SIR60221 - Advanced Diploma of Visual Merchandising	Advanced Diploma of Visual Merchandising	Current	1	Value: Advanced Diploma Display order: 60 Name: Description: Start date: End date: Scheme: 05

Skill sets

CodeSort Table listing the training package skill sets by the Code column	Title	UsageSort Table listing the training package skill sets by the Usage column	ReleaseSort Table listing the training package skill sets by the Release column
SIRSS00031 - Community Pharmacy Delivery	Community Pharmacy Delivery	Current	1
SIRSS00012 - Community Pharmacy Dispensary	Community Pharmacy Dispensary	Current	1
SIRSS00013 - Community Pharmacy Management	Community Pharmacy Management	Current	1
SIRSS00014 - Community Pharmacy Quality Implementation	Community Pharmacy Quality Implementation	Current	1
SIRSS00021 - Develop an online presence for customer engagement	Develop an online presence for customer engagement	Current	1
SIRSS00016 - Ecommerce Management	Ecommerce Management	Current	1
SIRSS00033 - Facilitate and supervise WHS in Retail Skill Set	Facilitate and supervise WHS in Retail Skill Set	Current	1
SIRSS00019 - Implement social media and online customer engagement	Implement social media and online customer engagement	Current	1
SIRSS00030 - Introduction to Community Pharmacy	Introduction to Community Pharmacy	Current	1
SIRSS00020 - Manage and implement social media and online customer engagement	Manage and implement social media and online customer engagement	Current	1
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Units of competency

Imported units of competency

Code	Title	UsageSort Table listing Imported units of competency by the Usage column	ReleaseSort Table listing Imported units of competency by the Release column	Belongs to training package
BSBCRT611 - Apply critical thinking for complex problem solving	Apply critical thinking for complex problem solving	Current	1	BSB - Business Services Training Package
BSBCUE301 - Use multiple information systems	Use multiple information systems	Superseded	1	BSB - Business Services Training Package
BSBCUE304 - Provide sales solutions to customers	Provide sales solutions to customers	Superseded	1	BSB - Business Services Training Package
BSBCUS401 - Coordinate implementation of customer service strategies	Coordinate implementation of customer service strategies	Superseded	2	BSB - Business Services Training Package
BSBDES301 - Explore the use of colour	Explore the use of colour	Superseded	1	BSB - Business Services Training Package
BSBDES302 - Explore and apply the creative design process to 2D forms	Explore and apply the creative design process to 2D forms	Superseded	1	BSB - Business Services Training Package
BSBDES303 - Explore and apply the creative design process to 3D forms	Explore and apply the creative design process to 3D forms	Superseded	1	BSB - Business Services Training Package
BSBDES305 - Source and apply information on the history and theory of design	Source and apply information on the history and theory of design	Superseded	1	BSB - Business Services Training Package
BSBESB406 - Establish operational strategies and procedures for new business ventures	Establish operational strategies and procedures for new business ventures	Current	1	BSB - Business Services Training Package
BSBFIA302 - Process payroll	Process payroll	Superseded	1	BSB - Business Services Training Package
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Content

NOTE: This Training package conforms to the new Standards for Training packages.

Compare:

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Training package details

SIR - Retail Services Training Package (Release 7.0)

Summary

Training Package Developer

Qualifications

Skill sets

Units of competency

Imported units of competency

Content

Reports

Resources

More

Using training.gov.au

Acknowledgement of Country

CodeSort Table listing the units of competency related to this training package. by the Code column	Title	Usage	ReleaseSort Table listing the units of competency related to this training package. by the Release column
SIRXWHS003 - Maintain workplace safety	Maintain workplace safety	Current	1
SIRXWHS002 - Contribute to workplace health and safety	Contribute to workplace health and safety	Current	1
SIRXWHS001 - Work safely	Work safely	Current	1
SIRXTAD003 - Coach others for success	Coach others for success	Current	1
SIRXTAD002 - Develop the retail frontline	Develop the retail frontline	Current	1
SIRXTAD001 - Train others in frontline tasks	Train others in frontline tasks	Current	1
SIRXSTR001 - Develop an ecommerce strategy	Develop an ecommerce strategy	Current	1
SIRXSLS004 - Drive sales results	Drive sales results	Current	1
SIRXSLS003 - Achieve sales results	Achieve sales results	Current	1
SIRXSLS002 - Follow point-of-sale procedures	Follow point-of-sale procedures	Current	1
SIRXSLS001 - Sell to the retail customer	Sell to the retail customer	Current	1
SIRXRSK003 - Manage risk in the retail environment	Manage risk in the retail environment	Current	1
SIRXRSK002 - Maintain store security	Maintain store security	Current	1
SIRXRSK001 - Identify and respond to security risks	Identify and respond to security risks	Current	1
SIRXPDK003 - Advise on health and nutritional products and services	Advise on health and nutritional products and services	Current	1
SIRXPDK002 - Advise on food products and services	Advise on food products and services	Current	1
SIRXPDK001 - Advise on products and services	Advise on products and services	Current	1
SIRXOSM007 - Manage risk to organisational reputation in an online setting	Manage risk to organisational reputation in an online setting	Current	1
SIRXOSM006 - Develop and manage social media and online strategies	Develop and manage social media and online strategies	Current	1
SIRXOSM005 - Develop a basic website for customer engagement	Develop a basic website for customer engagement	Current	2
SIRXOSM004 - Analyse performance of social media and online business tools	Analyse performance of social media and online business tools	Current	1
SIRXOSM003 - Use social media and online tools	Use social media and online tools	Current	1
SIRXOSM002 - Maintain ethical and professional standards when using social media and online platforms	Maintain ethical and professional standards when using social media and online platforms	Current	1
SIRXOSM001 - Identify and review social media and online platforms for organisational use	Identify and review social media and online platforms for organisational use	Current	1
SIRXMKT007 - Develop a digital marketing plan	Develop a digital marketing plan	Current	1
SIRXMKT006 - Develop a social media strategy	Develop a social media strategy	Current	1
SIRXMKT005 - Develop a marketing strategy	Develop a marketing strategy	Current	1
SIRXMKT003 - Manage promotional activities	Manage promotional activities	Current	1
SIRXMKT002 - Use social media to engage customers	Use social media to engage customers	Current	1
SIRXMKT001 - Support marketing and promotional activities	Support marketing and promotional activities	Current	1
SIRXMGT005 - Lead the development of business opportunities	Lead the development of business opportunities	Current	1
SIRXMGT004 - Plan and manage retail projects	Plan and manage retail projects	Current	1
SIRXMGT003 - Provide leadership to others	Provide leadership to others	Current	1
SIRXMGT002 - Lead a frontline team	Lead a frontline team	Current	1
SIRXMGT001 - Supervise and support frontline team members	Supervise and support frontline team members	Current	1
SIRXIND006 - Review retail business fundamentals	Review retail business fundamentals	Current	1
SIRXIND005 - Develop personal productivity	Develop personal productivity	Current	1
SIRXIND004 - Plan a career in the retail industry	Plan a career in the retail industry	Current	1
SIRXIND003 - Organise personal work requirements	Organise personal work requirements	Current	1
SIRXIND002 - Organise and maintain the store environment	Organise and maintain the store environment	Current	1
SIRXIND001 - Work effectively in a service environment	Work effectively in a service environment	Current	1
SIRXHWB002 - Promote workplace health and wellbeing	Promote workplace health and wellbeing	Current	1
SIRXHWB001 - Maintain personal health and wellbeing	Maintain personal health and wellbeing	Current	1
SIRXHRM002 - Maintain employee relations	Maintain employee relations	Current	1
SIRXHRM001 - Recruit, select and induct team members	Recruit, select and induct team members	Current	1
SIRXECM003 - Design an ecommerce site	Design an ecommerce site	Current	1
SIRXECM002 - Prepare digital content	Prepare digital content	Current	1
SIRXECM001 - Monitor and interpret online data analytics	Monitor and interpret online data analytics	Current	1
SIRXDLV001 - Deliver food products	Deliver food products	Current	1
SIRXCOM003 - Promote team cohesion	Promote team cohesion	Current	1
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