training.gov.au

Summary

Usage recommendation:

Current

Mapping:

Mapping	Notes	Date
Supersedes SIR07 - Retail Services Training Package		16/Aug/2017

Release Status:

Replaced

Releases:

7.0 (View details for release 7.0)	10/Nov/2021	Endorsement date: 10/Nov/2021	Compare 7.0
6.0 (View details for release 6.0)	28/Apr/2021	Endorsement date: 28/Apr/2021	Compare 6.0
5.1 (View details for release 5.1)	18/Mar/2021	Minor upgrade (Approval date: 18/Mar/2021)	Compare 5.1
5.0 (View details for release 5.0)	21/Oct/2020	Endorsement date: 21/Oct/2020	Compare 5.0
4.0 (View details for release 4.0)	12/Sep/2019	Endorsement date: 12/Sep/2019	Compare 4.0
3.0 (View details for release 3.0)	16/Aug/2017	Endorsement date: 27/Jul/2017	Compare 3.0
2.0 2.0 (this release)	31/Mar/2016	Endorsement date: 21/Mar/2016	Compare 2.0
1.0 (View details for release 1.0)	31/Mar/2016	Endorsement date: 21/Mar/2016	Compare 1.0

Companion volumes:

Training package

Companion Volume implementation guides are found in VETNet

Credit arrangements

Companion Volume implementation guides are found in VETNet

Delivery:

Find RTOs approved to deliver this training package.

Disclaimer:

Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:

Service and Creative Skills Australia

Web address:

https://sacsa.org.au (external link)

Qualifications

	Code	Title	Usage	Release	Qualification Level
Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I
	SIR10116 - Certificate I in Retail Services	Certificate I in Retail Services	Current	1	Scheme: 05 Value: Certificate I Display order: 10 Name: Description: Start date: End date:
Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II
	SIR20116 - Certificate II in Community Pharmacy	Certificate II in Community Pharmacy	Current	1	Scheme: 05 Value: Certificate II Display order: 20 Name: Description: Start date: End date:
	SIR20216 - Certificate II in Retail Services	Certificate II in Retail Services	Current	1	Scheme: 05 Value: Certificate II Display order: 20 Name: Description: Start date: End date:
Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III
	SIR30116 - Certificate III in Community Pharmacy	Certificate III in Community Pharmacy	Current	1	Scheme: 05 Value: Certificate III Display order: 30 Name: Description: Start date: End date:
	SIR30216 - Certificate III in Retail	Certificate III in Retail	Current	1	Scheme: 05 Value: Certificate III Display order: 30 Name: Description: Start date: End date:
	SIR30316 - Certificate III in Business to Business Sales	Certificate III in Business to Business Sales	Current	1	Scheme: 05 Value: Certificate III Display order: 30 Name: Description: Start date: End date:
Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV
	SIR40116 - Certificate IV in Community Pharmacy	Certificate IV in Community Pharmacy	Current	1	Scheme: 05 Value: Certificate IV Display order: 40 Name: Description: Start date: End date:
	SIR40216 - Certificate IV in Community Pharmacy Dispensary	Certificate IV in Community Pharmacy Dispensary	Current	1	Scheme: 05 Value: Certificate IV Display order: 40 Name: Description: Start date: End date:
	SIR40316 - Certificate IV in Retail Management	Certificate IV in Retail Management	Current	1	Scheme: 05 Value: Certificate IV Display order: 40 Name: Description: Start date: End date:
Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma
	SIR50116 - Diploma of Retail Leadership	Diploma of Retail Leadership	Current	1	Scheme: 05 Value: Diploma Display order: 50 Name: Description: Start date: End date:

Skill sets

CodeSort Table listing the training package skill sets by the Code column	Title	UsageSort Table listing the training package skill sets by the Usage column	ReleaseSort Table listing the training package skill sets by the Release column
SIRSS00012 - Community Pharmacy Dispensary	Community Pharmacy Dispensary	Current	1
SIRSS00013 - Community Pharmacy Management	Community Pharmacy Management	Current	1
SIRSS00014 - Community Pharmacy Quality Implementation	Community Pharmacy Quality Implementation	Current	1
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code column	Title	Usage	ReleaseSort Table listing the units of competency related to this training package. by the Release column
SIRCCCS001 - Interact with pharmacy customers	Interact with pharmacy customers	Current	1
SIRCCCS002 - Provide and promote services to pharmacy customers	Provide and promote services to pharmacy customers	Current	1
SIRCCPM001 - Assist in managing Pharmacy Medicines and Pharmacist Only Medicines	Assist in managing Pharmacy Medicines and Pharmacist Only Medicines	Current	1
SIRCCPM002 - Coordinate a pharmacy quality system	Coordinate a pharmacy quality system	Current	1
SIRCCPM003 - Lead and develop pharmacy teams	Lead and develop pharmacy teams	Current	1
SIRCCPM004 - Manage pharmacy sales and service delivery	Manage pharmacy sales and service delivery	Current	1
SIRCCPM005 - Manage pharmacy premises, equipment and merchandise	Manage pharmacy premises, equipment and merchandise	Current	1
SIRCCPM006 - Develop a pharmacy product and service range	Develop a pharmacy product and service range	Current	1
SIRCDIS001 - Assist customers with prescriptions	Assist customers with prescriptions	Current	1
SIRCDIS002 - Deliver medicines to customers outside the pharmacy	Deliver medicines to customers outside the pharmacy	Current	1
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Imported units of competency

Code	Title	UsageSort Table listing Imported units of competency by the Usage column	ReleaseSort Table listing Imported units of competency by the Release column	Belongs to training package
BSBCUE301 - Use multiple information systems	Use multiple information systems	Superseded	1	BSB - Business Services Training Package
BSBCUE304 - Provide sales solutions to customers	Provide sales solutions to customers	Superseded	1	BSB - Business Services Training Package
BSBCUS401 - Coordinate implementation of customer service strategies	Coordinate implementation of customer service strategies	Superseded	2	BSB - Business Services Training Package
BSBFIA302 - Process payroll	Process payroll	Superseded	1	BSB - Business Services Training Package
BSBHRM405 - Support the recruitment, selection and induction of staff	Support the recruitment, selection and induction of staff	Superseded	1	BSB - Business Services Training Package
BSBHRM506 - Manage recruitment selection and induction processes	Manage recruitment selection and induction processes	Superseded	1	BSB - Business Services Training Package
BSBHRM604 - Manage employee relations	Manage employee relations	Superseded	1	BSB - Business Services Training Package
BSBINN301 - Promote innovation in a team environment	Promote innovation in a team environment	Superseded	1	BSB - Business Services Training Package
BSBLDR403 - Lead team effectiveness	Lead team effectiveness	Superseded	1	BSB - Business Services Training Package
BSBLDR501 - Develop and use emotional intelligence	Develop and use emotional intelligence	Superseded	2	BSB - Business Services Training Package
BSBLDR502 - Lead and manage effective workplace relationships	Lead and manage effective workplace relationships	Superseded	1	BSB - Business Services Training Package
BSBLDR503 - Communicate with influence	Communicate with influence	Superseded	1	BSB - Business Services Training Package
BSBLED501 - Develop a workplace learning environment	Develop a workplace learning environment	Superseded	1	BSB - Business Services Training Package
BSBMGT402 - Implement operational plan	Implement operational plan	Superseded	1	BSB - Business Services Training Package
BSBMGT403 - Implement continuous improvement	Implement continuous improvement	Superseded	1	BSB - Business Services Training Package
BSBMGT405 - Provide personal leadership	Provide personal leadership	Superseded	1	BSB - Business Services Training Package
BSBMKG401 - Profile the market	Profile the market	Superseded	1	BSB - Business Services Training Package
BSBRES401 - Analyse and present research information	Analyse and present research information	Superseded	1	BSB - Business Services Training Package
BSBSMB406 - Manage small business finances	Manage small business finances	Superseded	2	BSB - Business Services Training Package
BSBWHS501 - Ensure a safe workplace	Ensure a safe workplace	Superseded	1	BSB - Business Services Training Package
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Content

NOTE: This Training package conforms to the new Standards for Training packages.

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Training package details

SIR - Retail Services Training Package (Release 2.0)

Summary

Training Package Developer

Qualifications

Skill sets

Units of competency

Imported units of competency

Content

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