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Qualification details

SIR50112 - Diploma of Retail Management (Release 3)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to SIR50107 - Diploma of Retail Management 12/Jun/2012
Is superseded by SIR50116 - Diploma of Retail Leadership• Not Equivalent • Number of units for completion 10; core increased by 2; electives decreased by 1 • Entry requirements revised Certificate IV in Retail Management or equivalent industry experience. 30/Mar/2016

Release Status:
Current
Releases:
ReleaseRelease date
3 (this release) 21/Jan/2013
(View details for release 2) 14/Aug/2012
(View details for release 1) 13/Jun/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
SIRXQUA006A - Benchmark and continuously improve operational qualityBenchmark and continuously improve operational qualityElective
SIRXHRM001A - Administer human resources policyAdminister human resources policyElective
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plansElective
SIRCCPM501 - Lead and develop pharmacy teamsLead and develop pharmacy teamsElective
BSBOHS502B - Participate in the management of the OHS information and data systemsParticipate in the management of the OHS information and data systemsElective
SIRXMGT005A - Set strategic plansSet strategic plansElective
BSBWOR501B - Manage personal work priorities and professional developmentManage personal work priorities and professional developmentElective
SIRXPRO006A - Forecast product performanceForecast product performanceElective
BSBMKG502B - Establish and adjust the marketing mixEstablish and adjust the marketing mixElective
SIRXPRO007A - Improve supply and distribution chainsImprove supply and distribution chainsElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 142111 Retail Manager (General) 
ASCO (occupation type) Identifier 3311-11 Shop Manager 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Retail Management,Food Processing Sales,Wholesale Operations,Business Administration,Advertising and Marketing 
Taxonomy - Occupation N/A Sales Manager,Store Buyer,Store Manager,Merchandising Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 142111 Retail Manager (General) 02/Oct/2012 
ASCO (occupation type) Identifier 3311-11 Shop Manager 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 02/Oct/2012 
Qualification/Course Level of Education Identifier 421 Diploma 13/Jun/2012 
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Modification History

The version details of this endorsed qualification are in the table below. The latest information is at the top.

Release  

Comments 

Release 3

Added BSBLED401A Develop teams and individuals to Electives.

Release 2

Editorial updates

First Release

SIR50112 replaces, and is equivalent to SIR50107 as the intent of the qualification remains unchanged.

The total number of units required complete this qualification remains at 9 units.

The number of core units remains at 2.

The number of elective units remains at 7.

Description

This qualification provides the skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or who are responsible for managing a retail store or wholesale outlet.

Job roles 

Individuals with this qualification are able to perform roles, such as:

  • manage a large retail or business-to-business enterprise
  • manage a small to medium sized retail group store or franchise outlet
  • manage an independent retail store
  • manage a business-to-business outlet.

Possible job titles 

  • store manager
  • merchandise manager
  • buyer
  • sales manager
  • area/regional manger

Pathways Information

This qualification is not appropriate  for VET in Schools (VETiS) delivery.

Pathways from the qualification 

After achieving SIR50112 Diploma of Retail Management, individuals may undertake:

  • SIR80112 Vocational Graduate Certificate in Retail Leadership.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Entry Requirements

To undertake this qualification, individuals would be required to have retail management experience in roles, such as:

  • managing store presentation and pricing
  • leading and managing people
  • providing a safe working environment.

Examples of evidence of retail management experience may include:

  • job descriptions and references from current or past employers
  • an entry interview to determine retail supervision experience.

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY 

The following table contains a summary of the employability skills as identified by the retail industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the business-to-business industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

Employability skill 

Industry/enterprise requirements for this qualification include: 

Communication

  • negotiate effectively with business suppliers, team members and other managers on business requirements, values, directions and day-to-day operational matters
  • research, read, analyse and communicate workplace information to team members and other managers
  • write reports and complete business documentation in the context of the job role

Teamwork

  • lead a retail or wholesale business team, mentoring and supporting team members in the context of a store or business management role
  • participate in wider retail or wholesale business supervisory or management teams and networks, working independently to complete own tasks and also supporting other managers and team members where appropriate

Problem-solving

  • apply strategic thinking to solve a range of operational retail or wholesale business problems, individually or in the context of a wider team management structure
  • evaluate ideas in the context of practical business application and anticipate the implications and consequences of decisions
  • review results and provide feedback to relevant team members and external customers

Initiative and enterprise

  • create an operational business team customer service and continuous improvement environment across all performance areas
  • provide positive feedback, encourage team to do things better and be personally receptive to team members’ innovative ideas
  • translate ideas into action by creating a framework for practical implementation and review

Planning and organising

  • establish and communicate clear goals and deliverables for self and team members in the context of organisational objectives and the current business situation
  • coordinate resources to ensure that work is carried out according to timelines and priorities

Self-management

  • understand how own job role fits into the context of the wider business values and directions
  • work within a retail or wholesale business culture by practising customer-focused and inclusive behaviour
  • manage personal presentation and time
  • prioritise, delegate and complete tasks
  • maintain own knowledge of the job role, review own performance, actively seek and build effective professional networks and act on advice and guidance

Learning

  • identify personal strengths and weaknesses in the context of the job role and recognise how to personally learn best
  • seek opportunities for formal education in the context of a current role or future retail job opportunities
  • accept opportunities to learn new ways of doing things and share knowledge and skills with other managers and team members

Technology

  • adapt to new business-related technology skill requirements and select and use retail or other information and communications technology where relevant to support business operations and planning in the context of key business performance objectives and personal job role

Packaging Rules

9 units must be completed:

  • 2 core units
  • 7 elective units:
  • a minimum of 4 units must be selected from the elective unit list below, 3 of which must be coded SIR
  • a maximum of 3 units may be selected from any relevant Training Package or accredited course first packaged at AQF level 4, 5 or 6.

The choice of elective units must be guided by the core function or role of the current or intended work environment, local industry requirements, and the characteristics of the AQF level of this qualification.

Units chosen from other Training Packages must not duplicate units selected from or available in SIR07 V3 Retail Services Training Package.

Core units 

SIRXFIN005A

Manage operations to budget

SIRXSLS009A

Manage sales teams

Elective units 

Cleaning and Maintenance 

SIRXCLM402

Manage store facilities

Client and Customer Service 

SIRXCCS509

Manage business customers

Communication 

BSBADM502B

Manage meetings

Computer Operations and ICT Management 

SIRXICT404

Adopt mobile commerce applications to improve sales and service

E-business 

SIRXEBS001A

Acquire and retain online customers

SIRXEBS002A

Manage retail brands online

SIRXEBS004A

Select an e-business model

Finance 

BSBFIM501A

Manage budgets and financial plans

SIRXFIN004A

Manage financial resources

SIRXFIN006A

Manage prices

Franchising 

BSBFRA501B

Establish a franchise operation

BSBFRA502B

Manage a franchise operation

BSBFRA503B

Manage establishment of new sites or regions

BSBFRA504B

Manage relationships with franchisees

BSBFRA505B

Manage closure of a franchise

Governance and Legal Compliance 

SIRXGLC502

Establish business legal and legislative requirements

Human Resource Management 

BSBHRM502A

Manage human resources management information systems

BSBHRM504A

Manage workforce planning

BSBHRM506A

Manage recruitment selection and induction processes

BSBLED401A

Develop teams and individuals

BSBLED501A

Develop a workplace learning environment

BSBWRK509A

Manage industrial relations

SIRXHRM001A

Administer human resources policy

SIRXHRM002A

Recruit and select personnel

Inventory 

SIRXINV005A

Control inventory

SIRXINV006A

Develop purchasing strategies

SIRXINV404

Manage retail merchandise

SIRXINV407

Manage suppliers

Management and Leadership 

BSBINM501A

Manage an information or knowledge management system

BSBMGT502B

Manage people performance

BSBMGT515A

Manage operational plan

BSBMGT516C

Facilitate continuous improvement

BSBSUS501A

Develop workplace policy and procedures for sustainability

SIRXMGT004A

Analyse and communicate information

SIRXMGT005A

Set strategic plans

SIRXMGT006A

Initiate and implement change

SIRXMGT507

Manage staff through change

SIRXMGT508

Plan and prepare for business sustainability

SIRXMGT509

Manage diversity within the business

Marketing and Public Relations 

BSBMKG501B

Identify and evaluate marketing opportunities

BSBMKG502B

Establish and adjust the marketing mix

BSBMKG514A

Implement and monitor marketing activities

BSBMKG608A

Develop organisational marketing objectives

SIRXMPR006A

Manage promotional activities

SIRXMPR007A

Devise a strategic marketing plan

Merchandising 

SIRXMER405

Manage store presentation and pricing

Product Management 

SIRXPRO003A

Review product or service performance

SIRXPRO005A

Manage distribution processes

SIRXPRO006A

Forecast product performance

SIRXPRO007A

Improve supply and distribution chains

SIRXPRO504

Maximise product sales and market share

Quality and Innovation 

SIRXQUA002A

Lead a team to foster innovation

SIRXQUA003A

Create an innovative work environment

SIRXQUA004A

Set up systems that support innovation

SIRXQUA006A

Benchmark and continuously improve operational quality

Risk Management and Security 

SIRXRSK404

Control store security

Sales 

SIRXSLS008A

Develop a sales strategy

SIRXSLS406

Manage sales and service delivery

Work Health and Safety 

BSBOHS501B

Participate in the coordination and maintenance of a systematic approach to managing OHS

BSBOHS502B

Participate in the management of the OHS information and data systems

BSBOHS503B

Assist in the design and development of OHS participative arrangements

Working in Industry 

BSBWOR501B

Manage personal work priorities and professional development