Qualification details

SIR40316 - Certificate IV in Retail Management (Release 2)

Summary

Releases:
ReleaseStatusRelease date
2 (this release)Current 16/Aug/2017
(View details for release 1) Replaced31/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes SIR40212 - Certificate IV in Retail Management• Not Equivalent • Number of units for completion 11; core increased by 4 units; electives decreased by 3 units • Entry requirement revised to Certificate III in Retail or equivalent industry experience • Packaging rules simplified. 30/Mar/2016


Training packages that include this qualification

Classifications

SchemeCodeClassification value
ANZSCO Identifier 621511 Retail Supervisor 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Retail Services 
Taxonomy - Occupation N/A Store Manager,Department Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 621511 Retail Supervisor 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 09/Aug/2016 
Qualification/Course Level of Education Identifier 511 Certificate IV 31/Mar/2016 
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Modification History

Release  

Comments  

Release 2

This version was released in SIR Retail Services Training Package Release 3.0

Electives updated.

Qualification Description

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

Entry to this qualification is open to individuals who:

  • have achieved a Certificate III in Retail

or 

  • have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Packaging Rules

11 units must be completed:

  • 7 core units
  • 4 elective units, consisting of:
  • 2 units from the list below
  • 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

SIRRRTF002

Monitor retail store financials

SIRXCEG004

Create a customer-centric culture

SIRXHRM002

Maintain employee relations

SIRXMGT002

Lead a frontline team

SIRXRSK002

Maintain store security

SIRXSLS003

Achieve sales results

SIRXWHS003

Maintain workplace safety

Elective units 

Customer Engagement  

BSBCUS401

Coordinate implementation of customer service strategies

Change Management 

SIRXCHA001

Facilitate the change process

Communication and Teamwork  

CHCDIV001

Work with diverse people

Ecommerce 

SIRXECM001

Monitor and interpret online data and analytics

SIRXECM002

Prepare digital content

Food Safety 

SIRRFSA001

Handle food safely in a retail environment

SIRRFSA002

Supervise a food safety program

Health and Wellbeing 

SIRXHWB002

Promote workplace health and wellbeing

Human Resource Management 

SIRXHRM001

Recruit, select and induct team members

SITXHRM002

Roster staff

Innovation 

BSBINN301

Promote innovation in a team environment

Management and Leadership  

BSBMGT402

Implement operational plan

Inventory  

SIRRINV002

Control stock

Marketing 

BSBMKG401

Profile the market

SIRXMKT002

Use social media to engage customers

SIRXMKT003

Manage promotional activities

Merchandising  

SIRRMER003

Coordinate visual merchandising activities

Retail Financials  

BSBFIA302

Process payroll

BSBSMB406

Manage small business finances

Training and Development 

SIRXTAD002

Develop the retail frontline

Working in Industry  

SIRXIND005

Develop personal productivity

SIRXIND006

Review retail business fundamentals

Qualification Mapping Information

No equivalent qualification.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d

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