Modification History
Not applicable.
Qualification Description
This qualification reflects the role of individuals who sell products to other businesses and build strong business to business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.
This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers.
Individuals with this qualification are able to perform roles such as business to business sales officer, sales representative and customer service officer.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
10 units must be completed:
- 5 core units
- 5 elective units, consisting of:
- 3 units from the list below
- 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
|
Core units |
|
|
SIRWSLS004 |
Optimise customer and territory coverage |
|
SIRXCEG003 |
Build customer relationships and loyalty |
|
SIRXCEG005 |
Maintain business to business relationships |
|
SIRXIND001 |
Work effectively in a service environment |
|
SIRXWHS002 |
Contribute to workplace health and safety |
|
Elective units |
|
|
Customer Engagement |
|
|
SIRXCEG001 |
Engage the customer |
|
SIRXCEG002 |
Assist with customer difficulties |
|
Communication and Teamwork |
|
|
SIRXCOM002 |
Work effectively in a team |
|
SIRXCOM003 |
Promote team cohesion |
|
Computer Operations and ICT Management |
|
|
BSBCUE301 |
Use multiple information systems |
|
BSBCUE304 |
Provide sales solutions to customers |
|
Finance |
|
|
SIRWFIN001 |
Complete debtor processes |
|
Inventory |
|
|
SIRRINV001 |
Receive and handle retail stock |
|
SIRRINV002 |
Control stock |
|
Management and Leadership |
|
|
SIRXMGT001 |
Supervise and support frontline team members |
|
Merchandising |
|
|
SIRRMER003 |
Coordinate visual merchandising activities |
|
Risk Management and Security |
|
|
SIRXRSK001 |
Identify and respond to security risks |
|
Sales |
|
|
SIRWSLS001 |
Process product and service data |
|
SIRWSLS002 |
Analyse and achieve sales targets |
|
SIRWSLS003 |
Build sales of branded products |
|
SIRXSLS001 |
Sell to the retail customer |
Qualification Mapping Information
No equivalent qualification.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d
