Qualification details

SIR30316 - Certificate III in Business to Business Sales (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 31/Mar/2016

Usage recommendation:
Supersedes SIR30412 - Certificate III in Business to Business Sales• Not Equivalent • Number of units for completion remains as 10, 5 core and 5 electives • Packaging rules simplified. 30/Mar/2016

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCUE301 - Use multiple information systemsUse multiple information systems Elective
BSBCUE304 - Provide sales solutions to customersProvide sales solutions to customers Elective
SIRRINV001 - Receive and handle retail stockReceive and handle retail stock Elective
SIRRINV002 - Control stockControl stock Elective
SIRRMER003 - Coordinate visual merchandising activitiesCoordinate visual merchandising activities Elective
SIRWFIN001 - Complete debtor processesComplete debtor processes Elective
SIRWSLS001 - Process product and service dataProcess product and service data Elective
SIRWSLS002 - Analyse and achieve sales targetsAnalyse and achieve sales targets Elective
SIRWSLS003 - Build sales of branded productsBuild sales of branded products Elective
SIRWSLS004 - Optimise customer and territory coverageOptimise customer and territory coverage Core
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SchemeCodeClassification value
ANZSCO Identifier 611300 Sales Representatives 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Wholesale Operations 
Taxonomy - Occupation N/A Sales Representative,Customer service assistant ,Wholesale Sales Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 611300 Sales Representatives 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 09/Aug/2016 
Qualification/Course Level of Education Identifier 514 Certificate III 31/Mar/2016 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of individuals who sell products to other businesses and build strong business to business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.

This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers.

Individuals with this qualification are able to perform roles such as business to business sales officer, sales representative and customer service officer.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

10 units must be completed:

  • 5 core units
  • 5 elective units, consisting of:
  • 3 units from the list below
  • 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 


Optimise customer and territory coverage


Build customer relationships and loyalty


Maintain business to business relationships


Work effectively in a service environment


Contribute to workplace health and safety

Elective units 

Customer Engagement 


Engage the customer


Assist with customer difficulties

Communication and Teamwork 


Work effectively in a team


Promote team cohesion

Computer Operations and ICT Management 


Use multiple information systems


Provide sales solutions to customers



Complete debtor processes



Receive and handle retail stock


Control stock

Management and Leadership  


Supervise and support frontline team members



Coordinate visual merchandising activities

Risk Management and Security 


Identify and respond to security risks



Process product and service data


Analyse and achieve sales targets


Build sales of branded products


Sell to the retail customer

Qualification Mapping Information

No equivalent qualification.


Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d

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