Qualification details

SIR10116 - Certificate I in Retail Services (Release 1)


Usage recommendation:
Supersedes SIR10112 - Certificate I in Retail Services• Not Equivalent • Number of units for completion remains as 5, 3 core and 2 electives • Packaging rules simplified. 30/Mar/2016

Release Status:
ReleaseRelease date
1 1 (this release) 31/Mar/2016


SchemeCodeClassification value
ANZSCO Identifier 621111 Sales Assistant (General) 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 
Qualification/Course Level of Education Identifier 524 Certificate I 
Taxonomy - Industry Sector N/A Retail Services 
Taxonomy - Occupation N/A Retail Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 621111 Sales Assistant (General) 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 09/Aug/2016 
Qualification/Course Level of Education Identifier 524 Certificate I 31/Mar/2016 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of individuals who complete a limited range of basic workplace tasks. These individuals possess a limited range of technical skills and knowledge.

This qualification provides a pathway to work in a variety of industry sectors and business contexts.

Individuals with this qualification are able to perform roles such as frontline team member.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

5 units must be completed:

  • 3 core units
  • 2 elective units, consisting of:
  • 1 unit from the list below
  • 1 unit from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units  


Communicate in the workplace to support team and customer outcomes


Work effectively in a service environment


Work safely

Elective units  



Use digital technology for simple workplace tasks

Working in Industry  


Organise personal work requirements


Plan a career in the retail industry

Qualification Mapping Information

No equivalent qualification.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d