Modification History
Not applicable.
Qualification Description
This qualification reflects the role of individuals who perform a range of skilled operations in a cemetery or crematorium.
Individuals in these roles work relatively autonomously, participate in teams and may coordinate and supervise others. They require discretion and judgement in the provision of service and contingency measures. Knowledge and application of funeral services industry protocols is required when dealing with the bereaved.
These individuals, depending on their expertise, may work in:
- cemeteries or crematorium, providing sales and customer services and scheduling burial or cremation operations
- cemeteries, coordinating staff in the preparation and reinstatement of burial sites and associated burial works
- crematorium, performing cremations.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Packaging Rules
14 units must be completed:
- 4 core units
- 10 elective units consisting of:
- a minimum of 6 elective units must be selected from the elective units listed below
- a maximum of 4 elective units, first packaged at AQF level 2, 3 or 4, may be selected from elsewhere in SIF Funeral Services Training Package, or any other current Training Package or accredited course. Refer to the AQF packaging of Funeral Services units in the Companion Volume Implementation Guide.
In all cases, selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
|
Core units |
|
|
SIFXCSS001 |
Provide service to clients |
|
SIFXIND002 |
Work effectively in the funeral services industry |
|
SIFXIND003 |
Deal with grief responses |
|
SIFXWHS003 |
Implement and monitor work health and safety procedures |
|
Elective units |
|
|
Administration and Quality |
|
|
SIFXADQ001 |
Control and order goods |
|
SIFXADQ002 |
Conduct internal quality audits |
|
BSBFIA301A |
Maintain financial records |
|
BSBRKG304B |
Maintain business records |
|
BSBWOR204A |
Use business technology |
|
Burial and Cremation |
|
|
SIFCBCR001 |
Bury coffins and caskets |
|
SIFCBCR004 |
Cremate coffins and caskets |
|
SIFCBCR005 |
Memorialise cremated remains |
|
Cemetery and Crematoria Administration and Coordination |
|
|
SIFCCAC001 |
Coordinate burial site preparation and reinstatement |
|
SIFCCAC002 |
Schedule burials or cremations |
|
SIFCCAC003 |
Coordinate the collection or memorialisation of cremated remains |
|
SIFCCAC004 |
Maintain and care for historical records |
|
SIFCCAC005 |
Coordinate chapel operations |
|
SIFCCAC006 |
Manage lift and reposition or deepen operations |
|
Client Service and Sales |
|
|
SIFXCSS002 |
Advise on funeral and burial products and services |
|
SIFXCSS003 |
Advise on pre-need funeral and burial products and services |
|
SIFXCSS004 |
Coordinate interaction with clients |
|
Industry |
|
|
SIFXIND004 |
Participate in industry networks |
|
Management and Leadership |
|
|
SIFXMGT001 |
Coordinate teams |
|
SIFXMGT002 |
Coordinate staff |
|
Marketing and Public Relations |
|
|
SIFXMPR001 |
Implement marketing and promotional activities |
|
SIFXMPR002 |
Make presentations to community groups |
|
Training and Education |
|
|
TAEDEL301A |
Provide work skill instruction |
|
Work Health and Safety |
|
|
HLTFA311A |
Apply first aid |
|
SIFCWHS001 |
Identify hazards and assess risks in a cemetery or crematorium |
|
SISXEMR201A |
Respond to emergency situations |
Qualification Mapping Information
SIF30108 Certificate III in Cemetery and Crematoria Operations
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c2c3131e-4418-4aa3-8ff1-a855c95f7fd6
