Unit of competency details

Element 

Performance Criteria 

Elements describe the essential outcomes of a unit of competency

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1 Prepare for a waxing service.

1.1 Prepare service area, client  and self according to relevant legislation  and workplace policies and procedures .

1.2 Identify client requirements, characteristics and areas of skin or hair growth requiring special treatment, and recommend treatment plan.

1.3 Identify and explain to client contraindications  where present, and refer to an appropriate professional  where indicated.

1.4 Select procedure  and products  according to agreed treatment plan and confirm with client.

2 Perform waxing treatments.

2.1 Prepare and clean waxing treatment areas  according to workplace procedures.

2.2 Prepare, apply and remove wax according to manufacturer instructions, and workplace policies and procedures.

2.3 Remove all unwanted hair according to confirmed treatment plan.

2.4 Maintain recommended wax temperature throughout service according to manufacturer instructions.

2.5 Apply soothing after-wax product  according to client requirements and workplace practice.

2.6 Safely dispose of waste hair and wax product, to minimise negative environmental impacts according to health regulations and workplace policies and procedures.

3 Review treatment and provide post-treatment advice.

3.1 Obtain client feedback and record relevant outcomes of treatment.

3.2 Identify and explain any adverse effects  to client, and treat where required.

3.3 Recommend future treatment program  according to client needs.

3.4 Revise treatment plan as required.

3.5 Provide home-care advice  according to client needs.

3.6 Make product recommendations  according to client requirements.

3.7 Rebook client according to agreed treatment plan.

This section describes the skills and knowledge required for this unit.

Required skills 

The following skills must be assessed as part of this unit:

• technical skills to:

• respond to local contraindications and adverse effects
• identify client characteristics and recommend treatment
• safely perform waxing services within commercial time frames

• literacy skills to:

• read and interpret documents, such as manufacturer's product instructions, product safety data sheets and records of previous treatments
• develop treatment plans and record treatment outcomes

• numeracy skills to:

• manage product quantities and wax temperature
• manage time effectively.

Required knowledge 

The following knowledge must be assessed as part of this unit:

• operator responsibility under state or territory Acts and local regulations relevant to skin penetration, including:

• modes of infectious disease transmission
• difference between hygiene, disinfection and sterilisation
• benefits of chemical and physical disinfection
• methods of sterilisation and disinfection
• infection control procedures

• relevant health and hygiene regulations
• relevant occupational health and safety regulations and requirements
• infection control procedures and application of universal precautions
• workplace policies and procedures in regard to depilatory wax treatments
• workplace environmental controls for cleaning and disposing of waste wax product and equipment
• appearance and management of contraindications and adverse effects
• relevant workplace procedures
• workplace product range and manufacturer instructions and safety data sheets
• hair growth patterns
• effects of waxing and tweezing on hair
• growth cycle of hair and its relationship to waxing and tweezing
• normal skin response to irritation and trauma
• the following in regard to temporary hair removal treatments:

• factors to take into account when referring a client to more lasting hair reduction services or to a medical practitioner
• categories of wax and advantages of each
• alternative progressive hair removal methods, e.g. infra-red and hair-retarding products used in conjunction with waxing procedures.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

• applying relevant health regulations and workplace procedures regarding safe waxing treatments
• safely disposing of waste hair and wax according to workplace environmental controls
• safely and hygenically applying hot wax and strip waxing treatment services on various areas of face and body
• evaluating outcomes of waxing treatments and advising clients on future treatments, home care and complementary products
• using time effectively and controlling product waste.

Context of and specific resources for assessment 

Assessment must ensure:

• that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the assessment
• that competency is demonstrated in a simulated workplace environment in a range of real workplace situations which may include client interruptions and involvement in other related activities normally expected in the workplace.

Assessment must ensure access to:

• a fully equipped waxing treatment area, which includes as a minimum:

• individual client workstations
• adjustable treatment couch with equipment and operator safe working access at head, foot and each side
• stable wax pot bench area with electricity supply in each workstation
• magnifying lamp
• temperature controlled hot wax pot
• cold wax pot
• supply of disposable spatulas
• trolley
• supply of disposable towels
• client gown or cover
• professional range of depilatory wax products
• soothing after-treatment products from workplace range
• personal protective equipment, including disposable gloves

• relevant workplace documentation including:

• manufacturer's equipment instructions
• product instructions
• manufacturer safety data sheets
• workplace policies and procedures manuals

• a range of clients with different waxing requirements.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Methods of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

• direct observation of learners performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:

• identifying client characteristics and developing a treatment plan according to client's needs
• preparing, applying and removing wax according to client requirements
• disposing of used wax according to health regulations
• providing advice on home-care products according to client needs

• written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of:

• safe practice
• dealing with adverse outcomes
• relevant infection control procedures

• completion of workplace documentation relevant to the provision of waxing treatments
• third-party reports from technical experts
• completion of self-paced learning materials, including personal reflection and feedback from the trainer, workplace coach or supervisor.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

• SIBBCCS301A Apply the principles of skin biology to beauty treatments
• SIRXOHS001A Apply safe working practices.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Clients  may include:

• male or female clients
• new or regular clients with routine or special needs
• people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.

Relevant legislation  may include:

• state or territory Acts and local regulations relevant to skin penetration
• federal, state or territory, and local health and hygiene regulations
• occupational health and safety regulations.

Workplace policies and procedures  may include:

• health and hygiene
• comfort and privacy
• designated time frames for the completion of service
• environmental protection practices, such as:

• waste minimisation
• energy efficiency, e.g. electricity saving devices and practices
• waste disposal
• resource management
• water efficiency.

Treatment plan  may include:

• required service
• procedures
• products
• tools and equipment
• follow-up treatments.

Contraindications  may include:

• bacterial, viral or fungal infections
• rashes
• skin trauma
• impetigo
• scabies
• lice
• acne
• sunburn
• scar tissue and lesions
• varicose veins
• recent scars
• medications that cause skin thinning
• hypertrophic and keloid tendency
• other visible non-normal skin.

Appropriate professional  may include:

• medical practitioner
• complementary therapist.

Procedures  may include:

• waxing
• bleaching
• body hair clipping
• tweezing, shaving, and using abrasive mitts.

Products  must include:

• strip wax
• hot wax.

Waxing treatment areas  must include:

• legs
• arm and underarm
• lip
• chin
• eyebrow
• bikini.

Treatment areas  may include:

• torso
• feet
• hands.

Soothing after -wax product  may include:

• oil
• cream
• lotion.

Adverse effects  may include:

• inflammation
• spotting of skin
• hive-like reactions
• ingrown hairs
• torn skin
• bruising
• broken capillaries
• infection of hair follicle
• burns
• bleeding from follicles.

Future treatment program  may include:

• number and frequency of future treatments
• alternative hair reduction treatments.

Home -care advice  may include:

• follow-up treatments
• future prevention of ingrown hairs
• prevention of infection.

Product recommendations  may include:

• moisturiser
• hair retardants
• remedial products.